Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Rating: 4.74

4.7 Rating 8,855 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

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Phone:

0800 130 3377

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Infinity Motorcycles 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered on time and the product is of good quality. Very happy thank you”

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Posted 1 year ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Amazing service, nice dealing with a company you can trust!”

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Posted 1 year ago

Thank you for your lovely 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Prompt efficient service”

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Posted 1 year ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“terrible first experience, accepted the payment, later blamed the manufacturer for lack of stock, blatant lie! never again!”

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Posted 1 year ago

Thank you for sharing your feedback regarding your recent experience with our company. We apologize for the inconvenience and frustration you encountered during your first interaction with us. Maintaining an accurate stock list is a top priority for us, as we understand its significance in providing a smooth shopping experience for our customers. However, despite our best efforts, there are instances where unforeseen circumstances can lead to discrepancies in our inventory. We sincerely apologize if your desired item was unavailable at the time of purchase. Regarding your concern about blaming the manufacturer for the lack of stock, we must clarify that it was not our intention to mislead or deceive you. We take full responsibility for any confusion caused and apologize for any misunderstanding. Our primary focus is on providing transparent and honest service to our valued customers. Furthermore, we want to assure you that your payment has been refunded, and we apologize for any inconvenience caused by the initial acceptance of the payment for a product that showed to be in stock when it was not. Once again, we apologize for any inconvenience caused, and we appreciate your understanding. If you have any further concerns or questions, please do not hesitate to reach out to us directly. We are here to address any additional issues you may have. Thanks, Danielle

Posted 1 year ago

“A very good experience”

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Posted 1 year ago

Hi Abrams, Thank you for your lovely review of Infinity Motorcycles! We are glad to hear that you had a goos experience with us! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Great service”

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Posted 1 year ago

Hi Derrick, Thank you for your lovely 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Excellent service quick delivery and at a great price very happy”

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Posted 1 year ago

Hi Phil, Thank you for your lovely 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Great service and fast delivery”

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Posted 1 year ago

Hi Fiona, Thank you for your lovely review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Quick delivery Had a problem with the server that accidentally charged twice for an item. immediately refunded and phone call form customer services. Good Service”

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Posted 1 year ago

Hi Richard, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Excellent service as always. Fast delivery.”

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Posted 1 year ago

Hi Mike, Thank you for your lovely 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Great service used several times no problems”

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Posted 1 year ago

Thank you so much for your 5-star rating of Infinity Motorcycles! Thank you for being a repeat customer! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Ordered new rukka trousers - infinity was the best price and arrived within 2 days - great service.”

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Posted 1 year ago

Hi Allan, Thank you for your lovely 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Very QuickTime and efficient service 👍”

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Posted 1 year ago

Hi Kathryn, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Perfect choice!”

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Posted 1 year ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Great selection to choose from and love my new pants I purchased. Highly recommended and and I will be using infinity motorcycles again”

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Posted 1 year ago

Thank you so much for the 5-star rating Kaybla! We're glad you found a great selection and that you are enjoying your purchase. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Good selection and prices, excellent customer service”

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Posted 1 year ago

Hi Phil, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“I have shopped for many years at Infinity Glasgow. The staff have always been fantastic at helping. Especially Carla who always greets everyone with a smile and takes the time to make sure myself and my partner are happy.”

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Posted 1 year ago

Thank you so much for giving Infinity Motorcycles a 5-star rating, Paul! We are pleased to hear that you have been with us for many years and have always had great experiences. We are so glad to have staff like Carla, who always puts a smile on the face of our customers. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Excellent service. It was easy to find what I was looking for andnorder. My item arrived promptly and the prices were very competitive. I definitely won't hesitate to purchase from infinity motorcycle again.”

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Posted 1 year ago

Thank you so much, Maja, for your kind words and for your 5-star rating! We are truly humbled by your satisfaction with our service and delighted that our prices were competitive enough to encourage a returning customer. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Good product, delivered quickly, not too expensive”

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Posted 1 year ago

Thank you for your lovely 4-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Great service very friendly staff”

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Posted 1 year ago

Hi Steve, Thank you for your lovely 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

Infinity Motorcycles is rated 4.7 based on 8,855 reviews