Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Rating: 4.74

4.7 Rating 8,841 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

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Phone:

0800 130 3377

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Infinity Motorcycles 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service fast delivery spot on with communication five stars”

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Posted 1 year ago

Hi, Thank you for your lovely review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Excellent service and a great price for a beeline Sat Nav.”

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Posted 1 year ago

Hi Nel, Thank you for your lovely review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Great service again would recommend”

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Posted 1 year ago

“Brilliant service. I bought a Cardo pack talk. It was cheaper than anywhere else and even cheaper once I used the helmet deal. Thank you”

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Posted 1 year ago

Hi Charles, Thank you for your lovely review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Fast delivery, good price, well packaged. What else is there to say?”

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Posted 1 year ago

“Excellent service provided by their mail order department.”

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Posted 1 year ago

Hi David, Thank you for your lovely review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Quality products and fast delivery.”

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Posted 1 year ago

“Absolutely great”

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Posted 1 year ago

“Great service and great product”

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Posted 1 year ago

“Good price,lowest quote on internet search.Excellent delivery time,NEXT DAY !!!”

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Posted 1 year ago

Hi, Thank you for your amazing review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Great speedy service”

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Posted 1 year ago

“Bought an xl garage mat for my beastie. Not only was it on sale but included free delivery! Happy days. It arrived well packaged on the day specified when I ordered. Very happy and will buy from you again”

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Posted 1 year ago

Hi, Thank you for your lovely review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Excellent fast service 👍”

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Posted 1 year ago

“Spada commuter jacket was just as described Great fit Great service Was delivered on time”

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Posted 1 year ago

Hi Jason, Thank you for your lovely review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Very quick service, cheaper than other websites and my helmet came with no damage in shipping.”

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Posted 1 year ago

Hi Sam, Thank you for your lovely review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Helpful and easy to deal with”

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Posted 1 year ago

Hi, Thank you for your lovely review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“The service from Infinity Motor was excellent.”

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Posted 1 year ago

“Excellent CS team and experience.”

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Posted 1 year ago

“I made an order for motorcycle clothing to the value of 717 pounds, paid for on my Abu Dhabi credit card. This amount was taken out, then the order was cancelled and I was refunded several days later, at a cost of over 30 pounds to me owing to exchange rate changes. The justification for this situation is that I that it didn't pass your checks, but no further explanation was provided. Result: 1. I wasted my valuable time. 2. I lost a substantial sum of money for no good reason. 3. Infinity lost a sizeable order. 4. Infinity lost a customer. I have never had this problem with any of your competitors. I suggest that you change your credit card checking system.”

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Posted 1 year ago

Hi Andrew, I apologise for your most recent experience with Infinity Motorcycles. As a business, we take the security protocols we have in place very seriously to stop any fraudulent activity. If an order fails any of these checks, the protocol would be to cancel the order and process a refund. We have a set email we send for this, along with a cancellation email. In the event that this did not happen, we apologise for this and are looking into why this has not happened. In relation to the amount that was refunded. We process a refund back onto the card that was used to purchase the goods, and if you have been given a different amount back from your bank account, you would need to chase this with them to get the correct figure back. You should note the previous transaction to them and ask for the figure back you initially paid. We are also not liable for any fees incurred when processing any international payments. We suggest PayPal as an alternative payment as this is one of the safest methods of purchasing, which has the retailers and the customer protected. If you would like to discuss the matter, don't hesitate to contact us at info@infinitymotorcycles.com or 0800 130 3377. Thanks Danielle

Posted 1 year ago

“Great service and product, would recommend and use the website again.”

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Posted 1 year ago

Infinity Motorcycles is rated 4.7 based on 8,841 reviews