Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Rating: 4.74

4.7 Rating 8,854 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

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Phone:

0800 130 3377

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Infinity Motorcycles 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent experience 10/10 purchased T.UR J-Four summer motorcycle jacket, great fit to size , outstanding delivery time, less than 24h in my case , can't recommend enough . Thanks 👍”

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Posted 1 year ago

“Excellent experience 10/10 purchased T.UR J-Four summer motorcycle jacket, great fit to size , outstanding delivery time, less than 24h in my case , can't recommend enough . Thanks 👍”

Helpful Report

Posted 1 year ago

Hi, Thank you for your amazing review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Arrived in good time and exactly as ordered. Price was great. Also sent a discount voucher for next order.”

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Posted 1 year ago

Hi Steve, Thank you for your lovely review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Used infinity motorcycles many times now, can’t fault their prices or service.”

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Posted 1 year ago

Hi, Thank you for your lovely review of Infinity Motorcycles, We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Always fast shipping. Never any issues and returns options are brilliant. Zero hassle and in store and online staff are always very helpful.”

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Posted 1 year ago

Hi Ben, Thank you for your lovely review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“I called as had questions about sizing for a suit. Friendly and helpful with great advice. Suit is quality and arrived quickly. I was reassured that returns are free and easy. Would use again”

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Posted 1 year ago

Hi Elaine, Thank you for your lovely review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Brilliant customer service. Swift, efficient, polite and helpful. 10 out of 10”

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Posted 1 year ago

Hi, Thank you for your lovely review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Best price, superfast delivery, well wrapped, good comms, thanks”

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Posted 1 year ago

Hi Bob, Thank you for your lovely review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Ordered 3 Oxford Aqua Luggage items and all were delivered promptly. First class service from Inifinity.”

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Posted 1 year ago

Hi Wil, Thank you for your lovely review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Good quality”

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Posted 1 year ago

“Exchanged a pair of boots hassel free quick turn around. Exserlent service. 😀”

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Posted 1 year ago

Hi Tom, Thank you for your lovely review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“fast delivery and cheap price”

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Posted 1 year ago

“I always buy from this company. Great prices, great service and, above all, superb people. Its lovely to have the chance to try on kit and chew the cud with the guys there which you'll never get on the Internet. Add to that the fact that the price is ultra competitive. Win/Win in my book.”

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Posted 1 year ago

Hi, Thank you for your amazing review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Great products , great service”

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Posted 1 year ago

“Competent, efficient and good delivery time.”

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Posted 1 year ago

“Easy to browse and order what I wanted. Quick delivery. Item was as described, with the sizing being true size.”

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Posted 1 year ago

Hi, Thank you for your lovely review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Order placed online. Prompt delivery. Item packaging damaged, item parts missing and faulty. Called customer service and reported issues found. Responding person attempted to account problems with the item to being old, outdated model (!!?). Later received proposal by email for fixing the issues by shipping helmet back, get fixed and return to me. Summary: it is clear that seller has no goods out quality check in place at all. I did not trust the seller personnel to let them work on safety equipment at all.”

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Posted 1 year ago

Hi, I apologise for your most recent experience with Infinity Motorcycles. If you would like to discuss this further, please email us at info@infinitymotorcycles.com or phone us on 0800 130 3377. Thanks, Danielle

Posted 1 year ago

“Item I received was damage but original postage was very prompt and the returns process was very simple and stress free and I received my refund very quickly”

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Posted 1 year ago

Hi, Thank you for your lovely review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“I have dealt with Infinity on several occasions in the past and have always been pleased with the service and products I have received. Thanks!”

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Posted 1 year ago

Hi Andy, Thank you for your lovely review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“My Problem. Turned out to be Me. I received my new crash helmet. Had real trouble trying to fit the Pinlock ( Which was a first for me ) Phoned them I was handed over to one of their Guys who was up to speed with my sort of problem. The Result. I was asked to Free return it, which I did. They Emailed me back 2 days after I had posted it to them. It was all fitted and done. I got it back the day after the Email. Summery. I got it on a Tuesday. Returned it on Wednesday. Email on Friday. Delivered back to me on Saturday. If that is not above and beyond customer service, I don't know what is. I have dealt with them a few time's and speaking to them and what they do to help is second to none. A good bunch of Guys and Galls”

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Posted 1 year ago

Hi Keith, Thank you for your amazing review of Infinity Motorcycles, I shall pass this onto our online team. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

Infinity Motorcycles is rated 4.7 based on 8,854 reviews