Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Rating: 4.74

4.7 Rating 8,841 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

Visit Website

Phone:

0800 130 3377

Write Your review

Tell us how Infinity Motorcycles made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Infinity Motorcycles 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wry quick delivery. No hassle free online returns. Great quality kit.”

Helpful Report

Posted 1 year ago

Thank you for your 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Competitive pricing and fast delivery”

Helpful Report

Posted 1 year ago

Hi Colin, Thank you for your lovely 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Just back from a second visit to the York store with a shiny new lid. Cannot recommend these guys highly enough, got superb advice on both visits and nothing was too much trouble. Even save a couple of hundred quid, bonus! Even though it's a hundred mile round trip they're definitely my 'go-to' store from now on.”

Helpful Report

Posted 1 year ago

Hi Steve, Thank you for your amazing 5-star review of Infinity Motorcycles! I shall pass this on to our York store. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Waited patiently for a month and then you send completely the wrong size? They are in there way back to you for a full refund. I will not be ordering anything else from you.”

Helpful Report

Posted 1 year ago

Hi Philip Gahan, your parcel was returned today and refunded at 12pm. The refund can take 3-5 days to be processed with you. I can see that you were notified of the delay of your order on the 28/06/2023, I do apologise that this was a delayed reaction on our part. I can see from your order notes that you were concerned if the correct size was sent to you, and I can confirm that the correct size and product were dispatched to you. Thanks, Danielle

Posted 1 year ago

“Product delivery was fast, and spot on. The item bought was properly packed and was in expected condition. Staff went the extra mile to advise on alternate payment channel.”

Helpful Report

Posted 1 year ago

Thank you for your lovely 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Thank you for a great day. Both my husband and I enjoyed it very much. The instructors were friendly and informative and the classroom sessions really useful.”

Helpful Report

Posted 1 year ago

“Just been to the Norwich store. Fantastic service helpful friendly staff. I will be going back.”

Helpful Report

Posted 1 year ago

Hi Karl, Thank you for your lovely 5-star review of Infinity Motorcycles! I shall pass the feedback onto our Norwich store. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Arai max vision visor for Debut Helmet. Price matched and delivery super quick. Customer service spot on and was top quality. Many thanks”

Helpful Report

Posted 1 year ago

Hi Ian, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“ordere an oxford disc lock for a bit of added security in garden and garage. got really good price and very quick and efficient delivery - mmuch quicker than stated - all round great service”

Helpful Report

Posted 1 year ago

Thank you for your lovely 5-star review of Infinity Motorcycles, Dave! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Great service and super fast delivery”

Helpful Report

Posted 1 year ago

Thank you for your lovely 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“A quality product, amazingly clear reception and value for money.”

Helpful Report

Posted 1 year ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“A quality product, amazingly clear reception and value for money.”

Helpful Report

Posted 1 year ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Great service and super fast delivery”

Helpful Report

Posted 1 year ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“I needed a new pair of boots,had an old pair of RST but fancied a change plus the Velcro had gone on mine,infinity had a nice choice in my price range so I opted for Richa this time,spoke to them on the phone and they went through how to order on my phone,(I’m not very tech savvy) excellent people to deal with,and super fast delivery👌,I will be using them again and would certainly recommend them👍.”

Helpful Report

Posted 1 year ago

Thank you for your amazing 5-star review of Infinity Motorcycles, Mark! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Very happy with the service we received in York store. Staff very friendly and very helpful.”

Helpful Report

Posted 1 year ago

Thank you for your amazing 5-star review of Infinity Motorcycles, Martyn! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“The staff in the York store were knowledgeable and so helpful. Couldn’t have had better customer service. They have a great range in store too.”

Helpful Report

Posted 1 year ago

Thank you for your lovely 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“I ordered gloves with a lead time of 5 days. I have just cancelled after 14 days. Please try to be more realistic about your lead times. Your website says open from 10am and you ring and it says you are closed?”

Helpful Report

Posted 1 year ago

Thank you so much for your feedback, Sarah. I apologise for your recent experience with Infinity Motorcycles. I shall pass this onto our logistics team so we will be able to improve our services. Thanks, Danielle

Posted 1 year ago

“Manageress and her staff at the Norwich branch are very friendly and helpful with a wide knowledge on all products. Excellent service and prices to match. 5*”

Helpful Report

Posted 1 year ago

Thank you for your 5-star review of Infinity Motorcycles, Steve! I shall pass this feedback on to our Norwich store. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Fantastic service thank you. I ordered replacement bands for my quad lock, they arrived next day and are just as described and I’ve done many happy cycling miles since!”

Helpful Report

Posted 1 year ago

Thank you for your lovely 5-star review of Infinity Motorcycles, Linda! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Price matched competitor no quibbles, Service second to none with Norwich staff very friendly and very helpful, cannot fault 5 stars and will be returning. Many thanks Infinity”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating for Infinity Motorcycles, Mark! We are so glad you had a positive experience with our staff at our Norwich store. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

Infinity Motorcycles is rated 4.7 based on 8,841 reviews