Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Rating: 4.74

4.7 Rating 8,855 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

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Phone:

0800 130 3377

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Infinity Motorcycles 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always a fantastic place to shop. I appreciated the recent return I had to make. Nice and easy and no chasing.”

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Posted 1 year ago

Thank you for your lovely 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Infinity motorcycles...have been using these guys for some time now, Great choice of kit,fast friendly and efficient service, great prices and unbiased advice what's not to like”

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Posted 1 year ago

Hi Dan, Thank you for your lovely 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Whether buying online or in the York shop we have received wonderful service. Staff are friendly and very helpful. We have no complaints whatsoever. Buy with confidence.”

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Posted 1 year ago

Hi Sue, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Cancelled order with no contact with myself”

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Posted 1 year ago

Apologies for your most recent experience with Infinity Motorcycles! I can see that there was a banking issue with this order. If you would like more details, please email info@infinitymotorcycles.com or phone us on 0800 130 3377. Thanks, Danielle

Posted 1 year ago

“Excellent quick service and no hassle returns”

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Posted 1 year ago

Thank you for your lovely 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Whilst we had several attempts at getting the size right, us - uk the returns policy and attitude of the team were exemplary”

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Posted 1 year ago

Thank you for your 5-star review of Infinity Motorcycles! We hope to see you soon, and we are glad that you were able to find the correct size. Thanks, Danielle

Posted 1 year ago

“So pleased with everything from ordering to delivery my son is over the moon with his helmet Thanks Ashley”

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Posted 1 year ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Great range. Helpful to be able to buy/ try in-store and order online. Points are good too... Maybe I buy too much 😬”

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Posted 1 year ago

Thank you for your amazing 5-star review of Infinity Motorcycles, Charlie! We are glad that you are taking advantage of our loyalty system! We hope to see you soon. Thanks, Danielle

Posted 1 year ago

“Very prompt delivery and the products bought were top quality. Will be dealing with INFFINITY MOTORCYCLES again .”

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Posted 1 year ago

Thank you for your amazing 5-star review of Infinity Motorcycles, John! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Used Infinity Motorcycles quite a few times, my online orders have never had a problem, decent gear at very competitive prices.”

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Posted 1 year ago

Thank you for your 5-star review of Infinity Motorcycles, Graeme! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“So far so good”

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Posted 1 year ago

Thank you for your 4-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Messed up the order in the warehouse then it took them a while to rectify it, problems with delivery company on top of it. Despatch information inaccurate on some items as well.”

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Posted 1 year ago

Apologies for your most recent experience with Infinity Motorcycles! Can you please email info@infinitymotorcycles.com or phone us on 1800 130 3377 so we are able to look into this? Thanks, Danielle

Posted 1 year ago

“You use the worst courier service (DPD). The second time I used your online services and the second time I had a problem with the courier.”

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Posted 1 year ago

Hi Mariusz, Apologies for your most recent experience with Infinity Motorcycles. I apologise that you have had multiple problems with our courier. I shall pass this feedback on to our logistics team so they are able to look into this. Thanks, Danielle

Posted 1 year ago

“Good price and quick delivery, very happy.”

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Posted 1 year ago

Thank you for your 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Normally very good but my latest order has not yet been fully met. Coming in drinks and drabs and no real communication from your side”

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Posted 1 year ago

I apologise for your most recent experience with Infinity Motorcycles! I have passed this over to our logistics team so they are able to look into why this has happened and dispatch the other two mats to you as soon as possible. If you have any questions, please do not hesitate to contact us. Thanks, Danielle

Posted 1 year ago

“Very fast service great communication excellent product”

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Posted 1 year ago

Hi Bob, Thank you for contacting Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“I had to cancel my order as there was a delay their end and to be fair the communication was great and I was refunded quickly.”

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Posted 1 year ago

Thank you so much for the 5-star rating for Infinity Motorcycles! We appreciate your kind words. We are sorry to hear that you had to cancel your order due to a delay on our end; we’re glad our communication and refund process was satisfactory. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“I've made a few purchases from Infinity & have always had good service from them. Good quality kit at competitive prices.”

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Posted 1 year ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Very good service . Helmet delivered on time with great price 👍”

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Posted 1 year ago

Thank you for your lovely 5-star review of Infinity Motorcycles, Paul! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“excellent price for a helmet i had been struggling to find. looks great as i ride my harley.”

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Posted 1 year ago

Hi James, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

Infinity Motorcycles is rated 4.7 based on 8,855 reviews