Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Rating: 4.74

4.7 Rating 8,841 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

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Phone:

0800 130 3377

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Infinity Motorcycles 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent range of motorcycle kit together with knowledgeable and helpful staff.”

Helpful Report

Posted 1 year ago

Hi Sarah, Thank you for your amazing 5-star review of Infinity Motorcycles! We're glad that our staff were able to help you and that you had a great experience with us. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Have bought new helmet,boots, jacket and lock. Very happy with the choices. When I went to iInfinity York I knew exactly which boots and jacket I wanted but hadn’t made a final choice of helmet. They had a good choice and gave great advice. Very knowledgeable”

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Posted 1 year ago

Thanks so much for the 5-star rating, Paul! We are glad that our York staff were able to help you find the perfect fit. We look forward to seeing you again soon! Thanks, Danielle

Posted 1 year ago

“Normally go to the shop in York but went on line this time . Product (helmet) good and very good value Packaging excellent and delivery was good Very pleased with the experience”

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Posted 1 year ago

Thank you so much, Tony, for your fantastic 5-star rating of Infinity Motorcycles! We’re very pleased that your overall experience was all to your satisfaction. It’s great to have a repeat customer like you – we’re glad you chose Infinity Motorcycles this time! Thanks, Danielle

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Did what they said no messing”

Helpful Report

Posted 1 year ago

Thank you for your 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Great product for a fair price. Customer service people were excellent in making me aware of possible slight delay ... still delivered on time. Would recommend to others.”

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Posted 1 year ago

Thank you so much for your 5-star rating of Infinity Motorcycles, Kim! We're so glad you had a great experience with our product, customer service, and delivery! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Delivered on time and the product is of good quality. Very happy thank you”

Helpful Report

Posted 1 year ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Amazing service, nice dealing with a company you can trust!”

Helpful Report

Posted 1 year ago

Thank you for your lovely 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Prompt efficient service”

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Posted 1 year ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“terrible first experience, accepted the payment, later blamed the manufacturer for lack of stock, blatant lie! never again!”

Helpful Report

Posted 1 year ago

Thank you for sharing your feedback regarding your recent experience with our company. We apologize for the inconvenience and frustration you encountered during your first interaction with us. Maintaining an accurate stock list is a top priority for us, as we understand its significance in providing a smooth shopping experience for our customers. However, despite our best efforts, there are instances where unforeseen circumstances can lead to discrepancies in our inventory. We sincerely apologize if your desired item was unavailable at the time of purchase. Regarding your concern about blaming the manufacturer for the lack of stock, we must clarify that it was not our intention to mislead or deceive you. We take full responsibility for any confusion caused and apologize for any misunderstanding. Our primary focus is on providing transparent and honest service to our valued customers. Furthermore, we want to assure you that your payment has been refunded, and we apologize for any inconvenience caused by the initial acceptance of the payment for a product that showed to be in stock when it was not. Once again, we apologize for any inconvenience caused, and we appreciate your understanding. If you have any further concerns or questions, please do not hesitate to reach out to us directly. We are here to address any additional issues you may have. Thanks, Danielle

Posted 1 year ago

“A very good experience”

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Posted 1 year ago

Hi Abrams, Thank you for your lovely review of Infinity Motorcycles! We are glad to hear that you had a goos experience with us! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Great service”

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Posted 1 year ago

Hi Derrick, Thank you for your lovely 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Excellent service quick delivery and at a great price very happy”

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Posted 1 year ago

Hi Phil, Thank you for your lovely 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Great service and fast delivery”

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Posted 1 year ago

Hi Fiona, Thank you for your lovely review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Quick delivery Had a problem with the server that accidentally charged twice for an item. immediately refunded and phone call form customer services. Good Service”

Helpful Report

Posted 1 year ago

Hi Richard, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Excellent service as always. Fast delivery.”

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Posted 1 year ago

Hi Mike, Thank you for your lovely 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Great service used several times no problems”

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Posted 1 year ago

Thank you so much for your 5-star rating of Infinity Motorcycles! Thank you for being a repeat customer! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Ordered new rukka trousers - infinity was the best price and arrived within 2 days - great service.”

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Posted 1 year ago

Hi Allan, Thank you for your lovely 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Very QuickTime and efficient service 👍”

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Posted 1 year ago

Hi Kathryn, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Perfect choice!”

Helpful Report

Posted 1 year ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 1 year ago

Infinity Motorcycles is rated 4.7 based on 8,841 reviews