Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Rating: 4.74

4.7 Rating 8,838 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

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Phone:

0800 130 3377

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So impressed with my first experience with Infinity Motorcycles. Having placed my order online, it arrived the following morning. A small part missing, so telephoned customer service. Greeted by the most helpful and friendly person. The part arrived just after 9am today. Fantastic service, thank you so much.”

Helpful Report

Posted 4 months ago

Thank you for your amazing 5-star review of Infinity Motorcycles! I am sorry to hear that a part was missing from your order; I am glad to hear that this issue was dealt with promptly. I shall forward this to our Customer service staff. We hope to see you soon! Thanks, Danielle

Posted 4 months ago

“Best website for bike gear by far love it and won’t stop using them 😂😂well done to this company”

Helpful Report

Posted 4 months ago

Thank you for your lovely 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 4 months ago

“Very good price, easy to use website, easy checkout and delivered next day. Well packaged and a returns slip included. Clothing exactly as advertised. No hesitation in recommending.”

Helpful Report

Posted 4 months ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 4 months ago

“The ladies on the phone order line are just so helpful and pleasant especially if you’re not brilliant with all this online bumf; which I am not. Thank you Infinity. Best choice, best price, best service, lovely helpful staff. Thank you. Fred Baker ( south Devon).”

Helpful Report

Posted 4 months ago

Thank you for your amazing 5-star review of Infinity Motorcycles! I shall forward this to our online staff. We hope to see you soon! Thanks, Danielle

Posted 4 months ago

“Small issue with the delivery but Infinity resolved it very quickly and without fuss - took the time to call me and let me know what was happening. Great customer service, much appreciated and highly recommended.”

Helpful Report

Posted 4 months ago

Thank you for your lovely 5-star review of Infinity Motorcycles! I apologise for the issue with delivery. We hope to see you soon! Thanks, Danielle

Posted 4 months ago

“Infinity staff are always extremely helpful in store and their online service is super efficient. What more could you ask for ? Great company. 👍👍👍👍”

Helpful Report

Posted 4 months ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 4 months ago

“These guys are by far the best regarding customer service. First class communication, pro active, helpful and brilliant! I recommend them to any rider. Thanks for your service. I will shop here again.”

Helpful Report

Posted 4 months ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 4 months ago

“Excellent service,quick delivery, no delivery charge,first class”

Helpful Report

Posted 5 months ago

Thank you for your lovely 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 5 months ago

“Ordered 2 ‘In Stock’ items for next day delivery - ‘Due to stock discrepancy one item is not available for delivery tomorrow, we’ll send in out in the next few days’”

Helpful Report

Posted 5 months ago

Hi, I sincerely apologize for your recent experience with Infinity Motorcycles. We strive to maintain accurate stock levels; however, occasionally discrepancies may occur. I apologise for any inconvenience this may have caused. Thanks, Danielle

Posted 5 months ago

“Great pricing, good products, good website and very efficient, free delivery.”

Helpful Report

Posted 5 months ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 5 months ago

“Great customer service as emailed about a price match and was done within the hour. Prices are very good on here, with easy to use website! Can't go wrong!”

Helpful Report

Posted 5 months ago

Thank you for your lovely 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 5 months ago

“Great bunch of lads at york branch, nothing is to much trouble, james has a great knowledge of everything motorcycle orientated and will source anything you need,”

Helpful Report

Posted 5 months ago

Thank you for your amazing 5-star review of Infinity Motorcycles! I shall pass this over to James and our York store. We hope to see you soon! Thanks, Danielle

Posted 5 months ago

“Ordered three items. Arrived really quickly, unfortunately they sent the wrong size for one item. Contacted the nearest store to me (Huddersfield) they had the correct size in.A two hour round trip and all is sorted. Staff in the shop were excellent.”

Helpful Report

Posted 6 months ago

Thank you for leaving your feedback. I apologise for your most recent experience with Infinity Motorcycles, which was unsatisfactory. I shall forward this to our logistics team so we are able to improve our services. Thanks, Danielle

Posted 6 months ago

“Brilliant prices the cheapest for Merlin Sierra Boots, I was impressed with the vast range of equipment and above all super fast delivery. This is my third pair of Merlin Boots and I also own a wardrobe of Merlin clothing, I now know where to come for the best deals.”

Helpful Report

Posted 6 months ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon and that you enjoy your new boots! Thanks, Danielle

Posted 6 months ago

“Perfect product , selection and fast delivery”

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Posted 6 months ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 6 months ago

“Fantastic service at Infinity Glasgow Great western road. Found a pair of gloves to fit my tiny hands. Friendly and understanding with a no pressure approach.”

Helpful Report

Posted 6 months ago

Thank you for your amazing 5-star review of Infinity Motorcycles! I shall pass this over to our Glasgow store. We hope to see you soon! Thanks, Danielle

Posted 6 months ago

“Sam at infinity Christchurch is second to none. Great service, could not have been more helpful. Looking forward to dealing with you guys again.”

Helpful Report

Posted 6 months ago

Thank you for your amazing 5-star review of Infinity Motorcycles! I shall forward this over to Sam at our Christchurch store. We hope to see you soon! Thanks, Danielle

Posted 6 months ago

“Bought a beeline moto 2 from infinity online. It didn’t work. Swapped in my local store straight away. Great to see a company that can still do customer service.”

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Posted 6 months ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks Danielle

Posted 6 months ago

“Easy to select motorcycle clothing with reviews and order. Item delivered to local store or home address. No issue if you need to return. A points system is operated which reduces prices even further than some competitors.”

Helpful Report

Posted 6 months ago

Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 6 months ago

“Ordered the Bikers Gear Australia stork Chino pants. They arrived within 48 hrs of ordering and were exactly as described. Very prompt service. Thank you”

Helpful Report

Posted 6 months ago

Thank you for your lovely 5-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 6 months ago

Infinity Motorcycles is rated 4.7 based on 8,838 reviews