Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Rating: 4.74

4.7 Rating 8,850 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

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0800 130 3377

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Infinity Motorcycles 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have made 2 purchases online and both i have been extremely happy with prices have been better then I expect, especially when u buy a helmet and get a discount on helmet intercom, customer services are excellent and have helped me out Would highly recommend infinity motorcycles to any biker”

Helpful Report

Posted 1 day ago

Thank you for your amazing 5-star review of Infinity Motorcycles, Matty! We hope to see you soon! Thanks, Danielle

Posted 16 hours ago

“Easy to use website Simple ordering process Dispatch and delivered very quick One satisfied customer”

Helpful Report

Posted 3 days ago

Hi Jason, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you again soon! Thanks, Rhiann

Posted 2 days ago

“Item was fine thank you but the future order for 10% off was dated 30/12/24 and it’s Feb 25 now . I am in the market for a new jacket so annoying . Will keep looking”

Helpful Report

Posted 5 days ago

Hi Gary, Thank you for your 4-star review of Infinity Motorcycles! The code NEWORDER1024 is still active and can be used on full RRP items in-store or online until the 30th of April 2025. We are working on getting updated vouchers that display the new expiration date. I apologise for any inconvenience this may cause. Thanks, Rhiann

Posted 4 days ago

“Stella and Kelly were so helpful in resolving a supply chain issue. Always friendly, always professional, always understanding. A pleasure to have to speak with them to chase up on the item ordered.”

Helpful Report

Posted 5 days ago

Hi Gary, Thank you for your amazing 5-star review of Infinity Motorcycles. I will pass this on to Stella and Kelly. Thanks, Rhiann

Posted 4 days ago

“Great jacket at a great price. However, thanking me for spending £200 with a 10% off voucher that expired two months ago is not so great.”

Helpful Report

Posted 1 week ago

Hi Dean, Thank you for your 4-star review of Infinity Motorcycles! The code NEWORDER1024 is still active and can be used on full RRP items in-store or online until the 30th of April 2025. We are working on getting updated vouchers that display the new expiration date. I apologise for any inconvenience this may cause. Thanks, Rhiann

Posted 1 week ago

“First time using Infinity , definitely won't be using again . Found an Oxford jacket i liked done some research and managed to Infinity to price match , Ordered and paid for the jacket , used my price match code and then .......the next day I had an email saying ordered cancelled. It's apparently old stock and out of stock at their suppliers , funny thing is it's still showing in stock on their website ... I won't be using them again ...”

Helpful Report

Posted 1 week ago

Hi Ian I'm sorry for your recent experience shopping with us. We try to maintain total accuracy on our stock levels at all times. However, among the thousands of products we stock in our warehouse, 16 UK stores, and at our suppliers, there are instances where a size or item may show as in stock on our website but may not be available. 99% of the time our website will be accurate, but in the case of your order, we were unable to provide the items in your order and we sincerely apologise for this disappointment. If you were to order with us again, we will endeavour to do whatever we can to assist you. If there is anything else we can help you with, please do not hesitate to contact us. Kind regards, Rhiann

Posted 1 week ago

“Ordered Batteries for my Keis Gloves on Friday evening and they turned up today (Sunday) could not be happier with the service. Will definitely be using again.”

Helpful Report

Posted 1 week ago

Hi Dave, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you again soon! Thanks, Rhiann

Posted 1 week ago

“There is the largest selection of clothes, helmets and MC sundries you'll ever find at Infinity Norwich. I purchased an HJC V10 and some trousers in a hassle free environment. However, should you need assistance there is plenty of expert help on hand . A really great place to buy all your MC riding gear.”

Helpful Report

Posted 1 week ago

Hi Cliff, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you again soon! Thanks, Rhiann

Posted 1 week ago

“Bought some Rukka trousers at the NEC for a very good price but due to not having my size, they sent them from a London store very quickly. The Staff at the NEC were very helpful and knowledgeable As were the staff at Great Portland St.”

Helpful Report

Posted 2 weeks ago

Hi Richard, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you again soon! Thanks, Rhiann

Posted 2 weeks ago

“What a superb company to deal with. I ordered my item late on a Saturday evening. It was dispatched and received by the Monday morning. Absolutely spot-on service and price I will never hesitate to recommend them or use again thank you guys and maybe gals.”

Helpful Report

Posted 2 weeks ago

Hi Goody, Thank you for your amazing 5-star review of Infinity Motorcycles! We are glad to hear you were satisfied with your recent shopping experience! Thanks, Rhiann

Posted 2 weeks ago

“After scratching my visor at the weekend just had to order a new Shoei Neotec Air II with the light tint as it has the darker lense inside. Arrived Wednesday morning through DPD no fuss whatsoever well in time for the weekend, weather permitting obviously. Big thank guys!”

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Posted 3 weeks ago

Hi JP Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you again soon! Thanks, Rhiann

Posted 3 weeks ago

“Order, supply and delivery of beeline handlebar mount was easy and quick. Next morning delivery. Great product, easy to install...”

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Posted 3 weeks ago

Hi Woody, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you again soon! Thanks, Rhiann

Posted 3 weeks ago

“Really pleased with the service and all the updates on the warranty for my satnav. They replaced the item and returned in a short time.”

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Posted 4 weeks ago

Hi Allan, Thank you for your amazing review of Infinity Motorcycles! We hope to see you again soon! Thanks, Rhiann

Posted 4 weeks ago

“Easy to navigate website, quick dispatch and delivery. This is definitely the first place to look when I need anything for me or my bike. 5⭐️”

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Posted 1 month ago

Hi Roy, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you again soon! Thanks, Rhiann

Posted 1 month ago

“I recently purchased a pair for Daisy Dungarees by Motogirl for my Mrs, from Infinity. She has been after a pair for ages. (she not got them yet, they for her birthday I'll get her to review them later) The delivery was very fast via DPD. The very next day after they arrived I received a promotional email showing that the product had been reduced quite significantly...just my luck! However after calling and speaking to Stella she said it would be no problem to refund the difference, now that's customer service. Next day the funds were in my account. I hadn't used Infinity before, but I will definitely use them again in future. Cheers :)”

Helpful Report

Posted 1 month ago

Hi Matt, Thank you for your amazing 5-star review of Infinity Motorcycles! We are glad to hear you were satisfied with your experience. I will pass this on to Stella. We hope to see you again soon! Thanks, Rhiann

Posted 1 month ago

“D30 armour bought at good a price and arrived extremely quickly. Excellent service”

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Posted 1 month ago

Hi Stu, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you again soon! Thanks, Rhiann

Posted 1 month ago

“delivery time is brilliant, however, my parcel was delivered to the wrong address?? label was printed as 20 door number while i live in 12 door number, letter and email has the right address but the label is wrong and caused a huge disruption as i got a notification saying my parcel has been delivered, but it was not received by me nor at my house. ridiculous.”

Helpful Report

Posted 1 month ago

Hi, Thank you for taking the time to leave your feedback. I apologise for the error with your order. I will pass this over to our logistics team so we can improve our services. Thanks, Rhiann

Posted 1 month ago

“Great service and advice from Dave in the Southampton store when buying a new helmet. Thanks Dave!”

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Posted 1 month ago

Hi Peter, Thank you for your 5-star review of Infinity Motorcycles! I will pass this onto Dave. We hope to see you again soon! Thanks, Rhiann

Posted 1 month ago

“Excellent service”

Helpful Report

Posted 2 months ago

Hi Danny, Thank you for your amazing 5-star review of Infinity Motorcycles! We are happy to hear you were satisfied with the service you received. Thanks, Rhiann

Posted 2 months ago

“Excellent service, I used the price match option for the first time and was very impressed. Within a couple of hours I received an email and the price was lowered on the website to match a sale price. The delivery was early the next day and was exactly as advertised.”

Helpful Report

Posted 2 months ago

Hi Stephen, Thank you for your amazing 5-star review of Infinity Motorcycles! We are glad to hear you were satisfied with our Price Match Promise. We hope to see you soon! Thanks, Rhiann

Posted 2 months ago

Infinity Motorcycles is rated 4.7 based on 8,850 reviews