Infinite Paving Ltd Reviews

Name: Infinite Paving Ltd
Address: Pippingford Park, Millbrook Hill, Uckfield, Nutley
Rating: 4.77

4.8 Rating 674 Reviews

95 %

of reviewers recommend Infinite Paving Ltd

Company Reviews

Product Reviews

Metrics

4.8

Based on 674 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Infinite Paving Ltd 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product I ordered was exactly what I was expecting and it was delivered on time so would definitely recommend”

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Posted 9 months ago

“Very quick delivery and nice tiles”

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Posted 9 months ago

“Very happy with my order. There was a slight issue with a couple of damaged slabs but this was dealt with and refunded very fast and efficiently. Correspondence was also very helpful and I only have good things to say for this company. Very reasonable prices and top quality too. Highly recommended ✅”

Infinite Paving Ltd 5 star review on 24th April 2024

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Posted 9 months ago

“My lovely paving arrived but as we unwrapped we found two bottom tiles were broken. I emailed the company who took a bit of time to reply however when they did the issue was sorted successfully. Paving look amazing down. Definitely not slippy as stated.”

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Posted 9 months ago

Dear Sue, Thank you so much for taking the time to share your feedback about your experience with Infinite Paving Ltd. We truly appreciate customers like yourself who provide valuable insights that help us improve our services. We sincerely apologize for the inconvenience you faced when you discovered two broken tiles upon unwrapping your lovely paving. It is disappointing to hear that your email to our customer service team went unanswered, as it is our goal to provide prompt and efficient assistance to all our customers. We understand your frustration, and we completely agree that exceptional customer service is just as important as a great product. We would like to make things right and ensure that your experience with us is a positive one. As such, we have refunded both of your damaged tiles even though our damage policy includes an allowance of a couple of damaged slabs per pack (usually brought down to 1 if it's a single size 900x600 pack). Once again, thank you for bringing this matter to our attention. We value your business and will do everything we can to rectify the situation. Warm regards, Rowan Cripps Infinite Paving Ltd.

Posted 9 months ago

“Nice stone ,all calibrated well. Now that it is laid it does look good.”

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Posted 10 months ago

“Good product,fast delivery with a Hiab placed the 7 packs of slab's exactly where I needing them without any fuss, best price , very happy”

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Posted 10 months ago

“Excellent! I look forward to working more with them in the future.”

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Posted 10 months ago

“Very quick delivery, well packed, not used yet, just doing the ground work”

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Posted 10 months ago

“Ordering was simple on line. The order was delivered promptly and the stone is beautiful. I had several emails to let me know when delivery was coming and it came as stated. Very pleased, especially after my initial order from a different company had to be cancelled. Highly recommend this supplier.”

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Posted 10 months ago

“Great stone exactly as represented on website, helpful on the phone, delivered when expected”

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Posted 10 months ago

“I rang up Monday morning to clarify my order as I ordered Sunday evening on line. All my information was on their system and they 100% confirmed my order, which was very reassuring as I am a slight technophobe. By the Wednesday ( less than 3 days later) my delivery had arrived before I had even arrived for work and was left in a considerate and thoughtful state. Great communication and certainly great value. I will definitely use them again! In fact my next job in 2 weeks time. 👍”

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Posted 10 months ago

“Very good”

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Posted 10 months ago

“Easy transaction with no issues. Slabs very well packaged. Would highly recommend and will certainly use Infinite again.”

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Posted 10 months ago

“Great price and service, good materials”

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Posted 10 months ago

“Great slabs quick delivery fair price”

Infinite Paving Ltd 5 star review on 12th April 2024

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Posted 10 months ago

“Excellent price, excellent comms and delivery, quality bang on Will be using again and already recommended to by builders”

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Posted 10 months ago

“All reviews are fake”

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Posted 10 months ago

This is a review from steve@londonstone.co.uk, who has not purchased anything from us and is a competitor of ours. All verified buyers have the green "verified buyer" mark.

Posted 10 months ago

“Great service”

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Posted 10 months ago

“Indian stone well packed no breaks yet. Quick delivery which I paid for usually get discount but no”

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Posted 10 months ago

“Great service . Delivered in a good space in front off property. Care taken”

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Posted 10 months ago

Infinite Paving Ltd is rated 4.8 based on 674 reviews