Infinite Paving Ltd Reviews

Name: Infinite Paving Ltd
Address: Pippingford Park, Millbrook Hill, Uckfield, Nutley
Rating: 4.77

4.8 Rating 674 Reviews

95 %

of reviewers recommend Infinite Paving Ltd

Company Reviews

Product Reviews

Metrics

4.8

Based on 674 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Infinite Paving Ltd 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi thank you for my order, the paving slabs are great however there are 5 chipped ones and three of the have scratches/ gauges on the surface. I have taken pictures of them whilst unpacking then, and also took a video of opening the packing. Is there any thing you can do to help please as I feel these won't be any good to lay. Palletways kept changing the date, expected delivery on the Friday and took the day of work, they then arrived on Monday, this however is no reflection on infinite paving Ltd.”

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Posted 1 year ago

“First class service , delivery man very helpful couldn't do enough to help ,recommend to anybody!”

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Posted 1 year ago

“Great quality stone. I will be using IP again.”

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Posted 1 year ago

“Great service and brilliant price. Thank you”

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Posted 1 year ago

“I ended up being very disappointed by the service from Infinite Paving, I was reluctant to leave a review like this but I’ve sent 2 emails to discuss the situation and have been blatantly ignored. The attached photos are how I received my pallet of porcelain slabs, an order of 20 slabs 3 had cracked/chipped corner, the boxes the slabs came in were wet/ripped and as you can see from the plastic corner protectors were mostly broken. The pallet had insufficient to protect in transit. I made contact to discuss and have yet to receive a response. These were expensive slabs and I would advise anyone to be wary that you will have to over order massively or take the risk.”

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Posted 1 year ago

“Great company to deal with very happy”

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Posted 1 year ago

“My go to people for paving for over 10 years .... excellent prices, quality and service.”

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Posted 1 year ago

“Great service, good communication, Excellent product. Prompt efficient delivery. Highly recommend this company.”

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Posted 1 year ago

“Very easy process from ordering to delivery, stone was as pictured and in excellent condition.”

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Posted 1 year ago

“We had a bad start with a 2 week delivery without being advised of the delay. That being said, they sorted it out with some calls and the items were delivered. The delivery was undamaged due to good packaging, not one stone was broken. We will order again as we are looking for paving.”

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Posted 1 year ago

“Excellent service, both our seperate orders of paving were exactly as described, high quality, zero damage and delivered exactly on time. And a good price too! Will be ordering again for sure”

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Posted 1 year ago

“the palets were very difficult to unpack . the delivery company used was very bad at communicating and at loading up their lorry . they loaded 2 of the pallets so that they could not be unloaded with its pallet truck . such idiots . they had to return to the depot to have it re loaded . they said that they would return in 2 or 3 hours but failed to do so . they also failed to communicate to that effect and failed to update the tracking . they sent a text on the following tuesday at 08.50 saying that they would be returning between 09.06 and 11.06 . this not being enough time allowing me to get to site .”

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Posted 1 year ago

“Superb service from this company. Ordered on Monday and took delivery of the stone on the Weds. Zero breakages! Very friendly & helpful couriers that even managed to move the pallets from the roadside down our drive.”

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Posted 1 year ago

“Slight hiccup with communication but goods delivered on time. Looking forward to seeing them in place.”

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Posted 1 year ago

“I have bought stone from Infinite Paving for several years now. They provide an excellent product and an excellent service.”

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Posted 1 year ago

“Brilliant customer service”

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Posted 1 year ago

“Perfect. Lovely stone. On time as Always. Great price - customer service - hassle free. 15 years of using infinite paving.. best in thd market Highly recommend. :)”

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Posted 1 year ago

“some pavers were broken on delivry, delivery was not on hiyab and left on street”

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Posted 1 year ago

“Excellent service. I got very prompt responses to my queries. Great delivery timings also. My order came within 3 days. Most importantly very reasonably priced.”

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Posted 1 year ago

“Excellent service great slabs and speedy delivery 👍🏻”

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Posted 1 year ago

Infinite Paving Ltd is rated 4.8 based on 674 reviews