Infinite Paving Ltd Reviews

Name: Infinite Paving Ltd
Address: Pippingford Park, Millbrook Hill, Uckfield, Nutley
Rating: 4.77

4.8 Rating 674 Reviews

95 %

of reviewers recommend Infinite Paving Ltd

Company Reviews

Product Reviews

Metrics

4.8

Based on 674 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Infinite Paving Ltd 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was abit unsure ordering online without seeing the slabs in person, but I needn't of worried, the slabs I ordered were better than I expected,very well packed, quick delivery and a pleasure to lay, I wouldn't hesitate to buy from infinite paving again, 5 star rating from me.”

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Posted 2 years ago

“Used these guys a few times and always a smooth quick transition from order to delivery!”

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Posted 2 years ago

“Delivery was difficult for the driver due to road works in the area. these pallets have not been opened yet as work not due to start till next week. However after two attempts and returning to the depot for back up we had the delivery, hence the 5 star rating so far.”

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Posted 2 years ago

“First time using Infinite Paving, after shopping around a fair bit Infinite was the best option in my opinion and also had exact style of slab I was looking for. Price was more than fair and the whole process of buying was very easy and straight forward. I also found out the customer service was spot on too as I did not measure my area correctly and ordered 2 pallets of slabs (when I only needed one)...I only realised this nearly a week after I initially ordered. When I rang the slabs was already on route, however Infinite was very helpful in resolving the issue (along with the delivery driver) who agreed to take a pallet back. I caused a LOT of messing around for the delivery company and Infinite but both was very helpful and understanding in sorting out the matter and getting my refund (minus return fees) back to me which I was very grateful for as If not I would have been stuck with another pallet of slabs haha. The slabs themselves are absolutely SPOT ON! The photos really don't do them justice! The quality and natural patterns in the stone look amazing. There is a nice contrast on how they look wet and dry, both amazing and exactly the look I wanted. Bit of a lengthy review but I just wanted to give credit where credit is due. Could not fault the product or service at all. Please see attached photos of the Slabs (Rainbow - Indian Sandstone) :) Rich.”

Infinite Paving Ltd 5 star review on 9th June 2021

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Posted 3 years ago

“Three weeks from order to delivery, pallet resent as lost. Now need to return them due to lateness, as I have sourced elsewhere on next day delivery. Infinite paving are now ignoring all communication to complete a return and refund.”

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Posted 3 years ago

“Delivery was fast but trying to get hold of anyone to answer a simple question is impossible as the mail box is full when you call and the e-mails never get answered. I haven't checked my slabs yet but if you cannot even get a pattern sent across what hope do I have if slabs are broken. Fast service is let down by shocking customer service so be warned!”

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Posted 3 years ago

“Excellent company to deal with. Price was good, delivery using the express was exactly the day we were promised. Notified delivery was on the way. (Bought Friday pm online, delivered the next Monday morning) Well packed on a small pallet. Very pleased with the circular Kandla grey Indian sandstone. Has laid down very well, all the pieces fitting together perfectly. We would recommend Infinite Paving to family and friends, in fact have already done so.”

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Posted 3 years ago

“When I needed a third load of stone it was delivered by a carrier with just a tail lift not a builders lorry. He refused to put it on our property and just dumped it on our neighbors drive and drove away. I now have to move 18.5 sq meters of stone by hand from my neighbors to the back of my house were the two previous pallets of stone were delivered.”

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Posted 3 years ago

“I did have 16 broken slabs out of 32 and when sent replacement pallet I had a further 16 broken out of 20!! That being said the owner did handle it very well and refunded me. I think delivery company’s have a lot to answer for myself.”

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Posted 4 years ago

“Used these patio stones many times with different customers. Always please and the customer loves the finish”

Infinite Paving Ltd 5 star review on 31st December 2020

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Posted 4 years ago

“Great price, great product, delivery as promised. I would use this company again.”

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Posted 4 years ago

“Excellent service and delivery. I can honestly say I have never had an easy purchase and excellent fast 2 day delivery. Would not think twice about using again. Thank you.”

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Posted 4 years ago

“Ordered my slabs which was easy enough, but unfortunately had a lot of chipped & broken slabs! Emailed too get no reply back had too call as I ran out of slabs as I needed 6 more only too be told only sell by the pallet which was a total waste of time too be told look elsewhere & get a good will gesture of £25 For the broken slabs which are nearly £500 per pallet. Won’t recommend too anyone as now am left with a garden not finished & now having too look elsewhere for the same slabs!!!”

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Posted 4 years ago

“Over the moon with our new slabs. Fast delivery and arrived extremely well packed in perfect condition with no breakages. Great communication all the way through and a really good price. We'd never used Infinite Paving before but will definitely be using again and would highly recommend!”

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Posted 4 years ago

“Ordered product yesterday, specified express delivery and it was delivered today. I strongly recommend this company as it provides value for money with a excelent customer service.”

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Posted 4 years ago

“Great commas, very helpful, swift delivery and great product witch had some amazing colours in it, would highly recommend.”

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Posted 4 years ago

“I ordered the 900 x 600 Brazilian black slate and it arrived quickly and in great condition. It was well packaged with no breakages. Also the colour was lovely and uniform which was perfect for the contemporary style patio I had in mind. It's always a concern purchasing online but I'm absolutely delighted not only with the product, but also the service from Infinite Paving. I wouldn't hesitate to recommend them to others.”

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Posted 4 years ago

“Always happy with the products and service from Infinite. I've been using them for years and never had any issues. Robin (Landscape gardner.)”

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Posted 4 years ago

“Infinite paving supply and meet the needs for the general public or small businesses like myself. They provide good quality Indian sandstone to a high quality and great prices. I have used them for 5 years and refuse to go anywhere else. Great communication and always receive my products on time or when requested. They supply a variety in colours and styles so check out there website”

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Posted 4 years ago

“Another happy customer. My order of mixed Kandla grey sandstone arrived on time and in perfect condition. Great value. Great service.”

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Posted 4 years ago

Infinite Paving Ltd is rated 4.8 based on 674 reviews