“Hamper didn't arrive. This was a birthday gift for a friend and I was very disappointed it didn't arrive. The tracking app which is recommended says delivered e hours ago every time I checked but the royal mail tracking says its been received by them, not delivered..it now 2 weeks since ordering and still no sign of the order I placed. I have contacted indulgent hampers for a response or refund. Very disappointed.”
“Absolute shambles of a company , ordered week before Christmas still not received 2nd week in Jan after paying extra for 48hr delivery, no reply to emails asking where my boxes were , had to get in touch with bank for refund”
Hello,
Thank you for leaving us your review.
We are so sorry to hear you are not happy with your experience.
We really want to resolve this for you. I cannot locate any communication from you regarding this issue, please can you contact us at info@indulgenthampersuk.com and we will certainly get this looked into.
Thank you - Indulgent Hampers
Hello,
Thank you for leaving us your review.
We are so sorry to hear you are not happy with your Tea & Biscuit box.
Please don't hesitate to reach out if you require further assistance, as we are more than willing to help. Thank you - Indulgent Hampers x
