Independent Cottages Reviews

Name: Independent Cottages
Address: LG.03 Cargo Works, 1-2 Hatfields, London, London, London Borough of Southwark
Rating: 4.97

5.0 Rating 637 Reviews

100 %

of reviewers recommend Independent Cottages

Company Reviews

Metrics

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5.0

Based on 637 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Independent Cottages:

We're passionate about holidays in the UK, and promote independently owned, self-catering holiday accommodation. Our independence means that we don't charge hidden commissions to owners, or booking fees to holiday makers, and we aim to keep it that way.

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Phone:

02036370812

Email:

marketing@independentcottages.co.uk

Independent Cottages 5 star review on 22nd October 2024

Anonymous

Anonymous // 01/01/2019

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“The web site is very easy to use - straight forward, well defined in areas to use and not hampered by having to put in useless information which isn't relevant to what the owner needs when marking a week as booked. An easy to use site for owners who just want to record booked weeks on their calendar. Thank you for making life easy!”

Helpful Report

“Decided to try a listing with Independent Cottages to supplement our own website and other referral websites that we use. The IC website seemed to rank well when I tried a few random Google search terms for self-catered cottages in our region, and this was instrumental in my decision to advertise with them. Communications from IC were excellent - very quick responses kept me fully informed - far better than what I was used to from the other sites I advertise with. Once logged in to the owners area I was impressed with the intuitive, comprehensive and easy-to-use management kit. It proved very easy to manage bookings and update prices, etc. Indeed I will probably now use this platform for recording details for all my bookings, not just those via IC. Amazingly I received an enquiry within minutes of my listing going live... an enquiry that converted into a firm booking and so effectively paid for the year's subscription on day one! I could not be more pleased and have no hesitation in recommending Independent Cottages to other owners.”

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“We have been advertising our cottage since January 2018. Very professional service and and the advert has sent us many lovely customers. Sarah is easily contactable by phone or email if we need her.”

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“We initially chose Independent cottages to advertise our holiday cottage due to their high ranking on internet searches applicable to our search criteria. Following a period of falling enquiries from our existing platform, we cannot begin to say how delighted we are with the level of enquiries and bookings that we have taken in just a few short days since our advert went live. we are extremely impressed with the ease of use of the site and the level of help and support that we have received from Sarah when setting up, and since going live, we have no hesitation in recommending to others.”

Helpful Report

“I have been with Sarah Jarvis, and Independent Cottages for some 5 years, and cannot speak highly enough of the web site. At circa £150 per annum, the platform gives me all the tools necessary to both advertise and mange our lovely holiday apartment in Wasdale, Western Lake District. I have had little need to bother Sarah because the site provides me with all I need, but even when I rarely make contact, the support is excellent.”

Independent Cottages 5 star review on 1st August 2018

Helpful Report

“After leaving a well known market leading company because of their change in policy and direction we discovered Independent Cottages two months ago. Not only did they prove to be extremely friendly and helpful in placing us on their site, more importantly, the response to that ad. has been great. We have filled the high season weeks that were, up till then, most unusually, still free, had a great a response to a late availability ad. and even taken bookings for 2019. All in two short months. It bodes well for our continuing relationship and I heartily recommend them to all independent owners of all types of property. A big thank you is due to Sarah and all her colleagues!!!”

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“Very helpful and pleasant to deal with. The site is easy to use and update. The bookings we have received via this site certainly justifies the modest fee charged.”

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“We have been advertising our holiday properties with Independent Cottages for some 7 years now and have been very pleased with the number of enquires and bookings we receive via their site, with the always friendly and prompt service we get from Sarah and co and with their customer-friendly website. Excellent value for money.”

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“Of all the sites that I list my holiday cottage with Independent Cottages were the first site I listed with and my favourite. Lovely website, very helpful and I get a good number of bookings via them.”

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“I have had lots of enquiries through advertising with Independent Cottages. Their website is good and you just get an Email with the information you need to contact the client directly. Very satisfied and I am now going to put my other holiday home on with them. It is good to have a someone who appreciates that you wish to deal direct with the client from the beginning.”

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“This is our second year of advertising with Independent Cottages & we have been very pleased with the advert which Sarah created for us & we really like the website, attractive & easy to use. Sarah has been very friendly & helpful. We are very keen to stay as independent cottage owners so we will be staying with Independent Cottages, many thanks.”

Helpful Report

“Sarah was very helpful when I was setting up the ad and she is always friendly & quick to respond. We get lots of enquiries through the site. Updating our ad is quick and easy, and the late offer option is great. I would definitely recommend Independent Cottages to advertise your holiday home.”

Helpful Report

“The only company I have actually stayed with for the whole time we've had our holiday cottage, reasonably priced and brings in most of our bookings. They have a very easy to use website and I know they are on the other end of the phone - in this country - should I need them.”

Independent Cottages 5 star review on 10th July 2018

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“I have advertised the cottages at Hartsop Hall through Independent Cottages for many years and have always been pleased with the level and quality of the enquiries we get (very few time-wasters). I do believe that Independent Cottages try very hard on behalf of their owners. Plus Sarah is really helpful to deal with, very responsive, totally hands-on and you can have an actual dialogue with her, unlike some other promoters. You feel she knows each individual cottage well. To my knowledge there are no other cottage listing sites that provide this level of customer service.”

Helpful Report

“Excellent website, easy to join, very professional & helpful staff, can’t recommend highly enough. Less than 2 weeks on Independent Cottages as an owner and first booking taken!”

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“We have advertised Annet Cottage on the Independent Cottages website for many years now and are very happy with the service. Sarah is very helpful and always quick to reply to any query. We particularly like the "last minute offers" part of the website which is available at no extra charge.”

Independent Cottages 5 star review on 4th July 2018

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“i have been using Independent Cottages for many years. I always find that Sarah answers any queries I have almost by return of email.”

Independent Cottages 5 star review on 27th June 2018

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“We originally chose Independent Cottages to advertise our cottage because we liked the look of the website and its ease of use in finding what you wanted, where you wanted it. And we have no regrets. Sarah was really helpful from the start and has always been friendly, available, prompt to reply & ready with tips and suggestions. We have no complaints at all. We have been advertising with I.C. for 5 years now and still prefer its format to any of the others and would (& do) happily recommend them to anyone.”

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“We have worked with Independent Cottages for over 5 years and have always been happy with the service. Sarah is always quick to respond to emails and is very helpful. When ever we need something she is more than happy to help.”

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“Good value advertising, easy site to manage and a steady stream of enquiries. Generally a high enquiry to booking ratio. Much prefer Independent Cottages to many other high profile sites! Very happy to recommend as a long standing customer.”

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Independent Cottages is rated 5.0 based on 637 reviews