Independent Cottages Reviews

Name: Independent Cottages
Address: LG.03 Cargo Works, 1-2 Hatfields, London, London, London Borough of Southwark
Rating: 4.98

5.0 Rating 646 Reviews

100 %

of reviewers recommend Independent Cottages

Company Reviews

Metrics

Info

5.0

Based on 646 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Independent Cottages:

We're passionate about holidays in the UK, and promote independently owned, self-catering holiday accommodation. Our independence means that we don't charge hidden commissions to owners, or booking fees to holiday makers, and we aim to keep it that way.

Visit Website

Phone:

02036370812

Email:

marketing@independentcottages.co.uk

Independent Cottages 5 star review on 22nd January 2025

Anonymous

Anonymous // 01/01/2019

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“Sarah at Independent Cottages has provided a superb personal service. She has guided us as novice owners and given us lots of useful advice. We are happy with the number of bookings we get and the system is easy to use. We love it that we can engage with our guests and offer a flexible service because Independent Cottages allow us to. Plus it is very reasonable!”

Helpful Report

“Easy to use site and very good booking results. The support and help from Sarah is first class. Would thoroughly recommend.”

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“We have been advertising with Independent Cottages for a number of years and can heartily recommend them. For anyone who still values the personal connection this is the place to come. It is uplifting to see them hold their own against the big faceless companies that charge ridiculously high commission rates. Sarah and her team provide a warm, human, but nonetheless effective service and we can't fault them.”

Helpful Report

“I have been advertising with Independent Cottages for two years and the third year is in progress. I have been very pleased with the level of enquiries that I have received and converted to bookings. I am particularly pleased to be able to maintain control of my bookings and talk to guests directly while at the same time I am divorcing myself from those large multi-national sites which charge booking fees. I am sure that Independent Cottages offer the formulea for success.”

Independent Cottages 5 star review on 20th December 2018

Helpful Report

“I was fed up with being bossed about by the massive holiday rental websites so tried Independent Cottages for a touch of old fashioned service and personal engagement with potential clients. I was not disappointed and and more than happy to sign up for another year. A big thank you to Sarah for all her hard work”

Independent Cottages 5 star review on 17th December 2018

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“Independent cottages secure more business for us than any other platform and represents outstanding value for money.”

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“Independent Cottages is just what I wanted to advertise my two cottages in face of the huge, bullying American conglomerates. I can speak and deal with my guests directly and I have achieved many bookings over the past few years from this friendly and extremely efficient company.”

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“This is the first year we've used Independent Cottages and our experience has been great. We have found them to be extremely professional and helpful which has resulted in a great 2018 season. Their system is quick and easy to set up and use. Independent Cottages fees are reasonable for the service we receive, which has been extremely helpful . we would recommend them, which is more than we can say of others we investigated using .”

Independent Cottages 5 star review on 16th December 2018

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“Can’t fault the service lots of bookings and easy to up date our details/calendar etc Will definitely continue to advertise with idapendent cottages.”

Independent Cottages 5 star review on 14th December 2018

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“I've been extremely pleased with my first year with Independent Cottages having had some less than satisfactory experiences with letting companies over 20 years of cottage letting. Set up was quick and painless with no great computing expertise needed (just as well!) and the site is easy to use. The main advantage is that you as owner maintain complete control of the letting and booking process. I have no hesitation in recommending them.”

Independent Cottages 5 star review on 13th December 2018

Helpful Report

“A fantastic site to list or find a holiday cottage, booking with the owner benefits both the customer (no hidden fees and direct contact with the cottage owner) and the cottage owner (no commission). we have always found Independent Cottages extremely helpful and reliable to work with.”

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“I have been advertising with Independent Cottages for about 6 months & covered my fee with a booking within days! Sarah always replies to questions on emails swiftly, even if it's a numpty query like mine sometimes are! I like the site very much, it's easy for guests to navigate & easy for owners to use too. I would wholeheartedly recommend Independent Cottages.”

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“I have been so pleased with the number of enquiries that Independent Cottages has generated over the past 12 months. Sarah is both professional and a lovely person to communicate with.”

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“Have been with Independent Cottages for a year now and from the first contact I found the service to be very personal, helpful and friendly, everything that the big commission based companies aren't. All enquiries have been promptly answered and one to one advice is there if needed. I hope they continue to be a growing success.”

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“Sarah and the team at Independent Cottages provide excellent service and generate a good level of bookings for our cottages. The website is user friendly and easy to update and the last minute offers sections works really well for us. We like the fact that we have complete control over our bookings and that there is a link to our own website. We have advertised with Independent Cottages for many many years and would highly recommend them. Christine and John”

Helpful Report

“Independent Cottages is a great website for holiday cottage owners to advertise with. They are efficient and responsive and it's a reasonable listing price. The owner has complete control over bookings and enquiries unlike the big listing sites. It's great to be able to post special offers and late availability and the calendar feature is easily updated. The links to Twitter are a great extra and Independent Cottages engages daily with social media. As a result of their responsiveness and good Google search listing, the enquiries and bookings have come in regularly and owners can keep the personal touch with direct booking with the guest. Highly recommended.”

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“We have advertised with Independent Cottages for many years. Their site is efficiently managed and we get a steady flow of responses from potential visitors with most of them resulting in a booking.”

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“I have been with Independent Cottages for many years and love the personal touch, immediate replies to any queries and real care they give to their owners. The website is very easy to navigate or alter at any time and I have complete control of my bookings. I have been with other websites but this one is simply the best!”

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“Excellent web site offering generous opportunities to include lots of photographs of the property and easy to update. Evidence of its value for money is that, this year, I have taken more bookings via this website than from my agency; The added advantage is that I retain full control over my reservation diary. Thank you Sarah for your efficiency and helpful advice. efficient service.”

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“We are very pleased with the impact of advertising this way. We didn't want the anonymity or complexity of some of the big holiday cottage websites, just somewhere to advertise the home that's been in our family for nearly 45 years. Independent Cottages fits the bill perfectly.”

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Independent Cottages is rated 5.0 based on 646 reviews