Independent Cottages Reviews

Name: Independent Cottages
Address: LG.03 Cargo Works, 1-2 Hatfields, London, London, London Borough of Southwark
Rating: 4.98

5.0 Rating 643 Reviews

100 %

of reviewers recommend Independent Cottages

Company Reviews

Metrics

Info

5.0

Based on 643 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Independent Cottages:

We're passionate about holidays in the UK, and promote independently owned, self-catering holiday accommodation. Our independence means that we don't charge hidden commissions to owners, or booking fees to holiday makers, and we aim to keep it that way.

Visit Website

Phone:

02036370812

Email:

marketing@independentcottages.co.uk

Independent Cottages 5 star review on 22nd January 2025

J Griffin

Anonymous

Anonymous // 01/01/2019

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“Great service from independent guide to the most resonant and unique holiday properties Highly recommend these guys”

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“We have been advertising with Independent cottages for many years and always found them very friendly and helpful. We get a few bookings a year from them so will continue for the future.”

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“We have been advertising our holiday cottages with Independent Cottages for many years now and have always found them to represent excellent value, especially against some of the big agencies/advertisers. Main advantages are having a link to our own website, up to date calenders and the site being easy to navigate as an owner or guest. Year on year we receive a good percentage of our bookings/enquiries from their website. Highly recommend.”

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“We are just entering our third year with Independent cottages. We have found them to be very helpful and efficient in their dealings with us. Their web site is very professional and easy to navigate for us and our guests. We hope to continue a long and prosperous relationship with them in years to come.”

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“Excellent website with great informative property listings. Good level of enquiries and bookings as an owner I find Independent Cottages very good value for money”

Independent Cottages 5 star review on 17th January 2020

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“Friendly, professional service. The website is easy for owners to update.”

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“We've been very impressed with Independent Cottages and get a lot more enquiries through their site than other major holiday home rental sites - plus there's the bonus that bookings come direct to us with no commission or hidden fees. All in all a great, friendly service. Well done Independent Cottages!”

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“I have had my cottage listed with Independent Cottages for over a year now and have been very impressed with their professionalism and helpfulness. I would recommend them to anyone with a holiday let or anyone looking for somewhere to rent.”

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“Independent Cottages offers a well organised, informative and well managed site that simply puts holiday makers in direct contact with property owners with no extra or hidden booking fees or other transaction costs. The site is easy for both holiday makers and owners to navigate and use. The concept is simple and it works very well. Excellent. Highly recommended.”

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“We have been using Independent cottages to advertise our cottages for a few years now and they are excellent. They give great tips to improve our listing and because they are a smaller company the service is much more personal and relevant to us. I would recommend them highly.”

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“I came to Independent Cottages following a recommendation from another holiday cottage owner. From the very start they have been helpful and understanding of my needs, it is obvious that they are cottage owners themselves, even managing to get the pricing matrix working for every length of stay I offer. I have been blown away by the number of page views and enquiries I have had in just over two weeks. I have already recommended them to other holiday property owners and look forward to a long and profitable relationship with them in the coming years.”

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“I find Independent Cottages perfect to deal with. I am only a small operator but I get around a hundred website referrals and enquiries through them most months. Furthermore, I can be certain to get prompt, helpful and personal replies to any queries, and they are constantly seeking to improve the site and keep it up to date.”

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“Highly recommended, thoroughly trustworthy and helpful.”

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“We have been with Independent Cottages now for several years, and of all the websites we are on, they have consistently brought us excellent booking levels. We only advertise with sites that do not charge a (normally hefty) commission, and where guests book directly with the owner, and they do this job extremely professionally. The site is clearly designed and easy for guests to use, and as owners gives us lots of flexibility to change our tariff, photos and other information about our cottages easily. There is excellent owner support, friendly Sarah responds to email queries promptly - she was the only person from a website we advertise with, to phone to check it was really us when we changed our email address. Added to which, they keep their annual charges competitive - with a generous discount if you advertise a second property.”

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“I have been with Independent Cottages for 6 years and in this time have found them to be excellent in every department. Their website is very professional and easy to use and I find the news and updates very useful. Every year we consistently receive a good number of enquiries with a high percentage converting into bookings. Have tried other agents and outlets but none compare, just signed up for another year at rates that are very reasonable. Highly Recommend.”

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“I very rarely give reviews, however, in the case of Independent Cottages I would like to highlight the ease of setting up the advert website, the ease of making changes to it and the value for money of the service. Independent Cottages is a great platform for holiday let owners like myself and their team is efficient and courteous. Many thanks P. Wilde”

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“I have been with Independent Cottages for just over a year, however I have been very pleased with the service from Sarah at Independent Cottages with her professionalism, also the bookings that I have received giving holiday makers the opportunity to book direct with cottage owners through Independent Cottages website.”

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“Very well run website with all of the features we need for listing our holiday cottage. Extremely happy to keep using their listing service and have been a repeat customer for over 10 years now. I would strongly recommend using Independent Cottages for advertising your holiday cottage.”

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“I have used Independent Cottages for nearly a decade and receive good value for money and service. The enquiries we receive are always genuine and the conversion rate is high.”

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“Since joining Independent Cottages just under a year ago we have been pleased with the number of bookings that we have received through the website. Sarah is very professional and extremely helpful, especially when we were setting up our advert. Both the customer and owners sections of the website are easy to use, and we like the flexibility we have being able to update our details ourselves. We would definitely recommend Independent Cottages.”

Helpful Report

Independent Cottages is rated 5.0 based on 643 reviews