Independent Cottages Reviews

Name: Independent Cottages
Address: LG.03 Cargo Works, 1-2 Hatfields, London, London, London Borough of Southwark
Rating: 4.98

5.0 Rating 651 Reviews

100 %

of reviewers recommend Independent Cottages

Company Reviews

Metrics

Info

5.0

Based on 651 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Independent Cottages:

We're passionate about holidays in the UK, and promote independently owned, self-catering holiday accommodation. Our independence means that we don't charge hidden commissions to owners, or booking fees to holiday makers, and we aim to keep it that way.

Visit Website

Phone:

02036370812

Email:

marketing@independentcottages.co.uk

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Within hours of going live we had our first booking with another one confirmed yesterday. I have the highest praise for the website. It was super easy to join. We live next door to our holiday property so it makes sense to deal with queries ourselves. Having the freedom to book days for friends and family whenever I want to is important to me.”

Helpful Report

“I've only just started advertising in Independent Cottages so I can only really talk about what I've experienced so far. I actually had an enquiry and booking the same day but I might have been just incredibly lucky! The service I've received from the company has been excellent. Sarah always got back to me very speedily and was very happy to make any changes to the advertisement I asked for. Once it was live, she was very helpful, responding to a question quickly. Very happy so far!”

Helpful Report

“From the moment we first enquired about registering on Independent Cottages the prompt and helpful service has been second to none - and the bookings received via this website have easily justified our decision to go with them. We would wholeheartedly recommend Independent Cottages.”

Helpful Report

“I've been with Independent Cottages now for a few years and I find them a very helpful and responsive company. Their website is very user friendly and is a great place to showcase my holiday cottage. I would definitely recommend them.”

Helpful Report

“We signed up with Independent Cottages in March 2021 and within 2 months our 4 cottages are pretty full over the peak summer period. IC’s writers are really professional, and their SEO must be pretty good too as IC constantly appear in the top few listings on Google in relation to searches holiday-makers make for properties in Polrunny Farm’s niche - sea view self-catering cottages in Cornwall. Thanks Independent Cottages-great ‘book direct’ website.”

Helpful Report

“We recently joined Independent Cottages in order to increase the number of direct bookings for our self catering accommodation at Eisteddfa Country House & Cottages near Criccieth, North Wales. From the start of our discussions with them Sarah was very helpful, quick with her replies and efficient. Once we'd decided to go ahead it took only around 10 days from when we signed up to going live on their website, all the work being done by them, including original and engaging write ups which really opened my eyes to what a good writer can achieve. Since going live approx two weeks ago we have had lots of enquiries (we didn't have the live calendar up at the start which meant many enquiries for July & August!). Once we got our calendars up - again all the work being done by them - we've had nothing but quality enquiries and have had half a dozen solid bookings. I'm very pleased to have chosen to advertise our cottages with Independent Cottages, it's already paying for itself and it's been so straightforward from my very first contact with them.”

Helpful Report

“Independent Cottages is the best thing that happened to us this year. We would recommend them to any one who wants to launch their holiday let business or property. Sarah and Steve were amazing from the beginning, responding to all our messages and enquiries almost immediately. They helped with the wording and description of our property on their website perfectly. As a result, we are now almost fully bookings (14 weeks) to end of August. Furthermore we feel the website is well structured and user friendly, we feel in full control of our business when using it. Couldn't rate Independent Cottages any higher.”

Helpful Report

“We joined Independent Cottages only a few weeks ago and already we have had three confirmed bookings. We are delighted with the response and are grateful to Sarah for all the guidance she has imparted. The description and photos of our home were assembled at speed, enabling us to gain maximum exposure very quickly. I am sure we will have a long lasting relationship with the company.”

Helpful Report

“We joined Independent Cottages in February and have been delighted so far. From the start Sarah has been exceptionally helpful and responds promptly to any queries. She assisted greatly in the setting up process, which was quick and efficient and we were very pleased with our property advert. The website is excellent, particularly the Owners portal which is user friendly and provides a wealth of information and templates to make the booking process seamless and efficient. Handling your own property can be daunting but Independent Cottages takes all the hard work away, offering a great service at a very reasonable cost.”

Helpful Report

“We have been absolutely delighted with the level of interest the site has generated so far. With this being our first year of operation, we have been very impressed with the professionalism, help and advice offered by both Sarah and Steve and we would have no hesitation in recommending Independent Cottages to other holiday cottage owners.”

Helpful Report

“Fabulous helpful staff who helped set up my cottages. Extremely efficient and could answer all questions. Within 3 days of my cottages going live I had a booking! Easy to use and help at the end of an email all the time.”

Helpful Report

“We joined a few months ago on the recommendation of several other, well established owners who were very positive about the results they were getting. The listing process was very professional and responsive and the owner aspect of the website is easy to use and provides excellent monitoring. We have had a steady stream of enquiries and these are increasingly converting to confirmed bookings so we are delighted with the results so far.”

Helpful Report

“I’m absolutely delighted with customer service, enquiries and bookings received from Sarah the team. I’ve advertised with Independent Cottages for several years and find it excellent value for money.”

Helpful Report

“We have found working with Independent Cottages extremely easy and the increased bookings have been very welcome. I would highly recomend them.”

Helpful Report

“We have advertised our two holiday properties with Independent Cottages for many years now and it remains one of our most responsive means of advertising. Sarah and Steve are always very helpful and respond quickly to any queries and have been very accommodating to past requests. We have every intention of remaining with Independent Cottages in the future.”

Helpful Report

“Very pleased so far - setup was straightforwards and efficient. Any tweaks and changes quickly sorted out and we have received 2 confirmed bookings with deposits paid within 7 days of going live. Long may it continue but so far so good and easily worth the setup and annual fees. We much prefer this model of fixed fee advertising and no commission - we would have paid more in commission on our first booking than we have paid for a year on this site. Woudl definitley recommned to other owners.”

Helpful Report

“Been very happy with the service from Independent Cottages - we get a consistent level of enquiries from customers, and have done so for the many years that we have advertised with them. Also, Independent Cottages as a company, are really easy and responsive to deal with.”

Helpful Report

“Just joined with Red Kite Lodge in Dumfries & got our first booking within the first couple of days. Great looking website which is easy to use with great description of the property and links in with Supercontrol so calendars are always up to date. Sarah & Steve are email responsive which makes marketing quicker. Highly recommend Independent cottages.”

Helpful Report

“We started advertising Jopes Mill and Lodge with Independent Cottages about a month ago. The set-up process was very easy and the few questions we had were answered quickly. Calendar integration was quick to set up and works seamlessly. We have had several firm bookings through the site and it has already become one of our most important sources of new customers. We would certainly recommend Independent Cottages to other holiday cottage owners.”

Helpful Report

“We approached IC two years ago hoping to find a truly independent family run agency and we did and without a doubt the best agency we have used. No hidden extras to pay and plenty of enquiries. Several have booked and we will continue to support IC. Please remain independent.”

Helpful Report

Independent Cottages is rated 5.0 based on 651 reviews