Independent Cottages Reviews

Name: Independent Cottages
Address: LG.03 Cargo Works, 1-2 Hatfields, London, London, London Borough of Southwark
Rating: 4.97

5.0 Rating 637 Reviews

100 %

of reviewers recommend Independent Cottages

Company Reviews

Metrics

Info

5.0

Based on 637 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Independent Cottages:

We're passionate about holidays in the UK, and promote independently owned, self-catering holiday accommodation. Our independence means that we don't charge hidden commissions to owners, or booking fees to holiday makers, and we aim to keep it that way.

Visit Website

Phone:

02036370812

Email:

marketing@independentcottages.co.uk

Independent Cottages 5 star review on 22nd October 2024

Anonymous

Anonymous // 01/01/2019

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“I have advertised with Independent Cottages for the past 6 years and always received great support and advice with advertising my property in West Wales. The website is easy to access , understand and update. Sarah Jarvis sends great news letters. I particularly like the no nonsence approach”

Independent Cottages 5 star review on 15th November 2016

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“Excellent customer service from Independent Cottages, very prompt in answering my queries and many helpful tips offered, using their experience in the holiday lettings market.”

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“We have been advertising with Independent Cottages for almost 5 years and have been very impressed with them. Not only have we had lots of bookings, but Sarah and Steve have been wonderful to work with. Sarah who I normally speak with has been helpful, easy to contact and totally professional. It has been easy to advertise with them as they both just guide you through the process, and no question is to silly. Trust me I have asked most of them! I would happily recommend them, and love the fact that the guests don't get charged a fee as many companies do. I am sure as the other companies put up their prices, that Independent Cottages will get even more people visiting their site to book properties.”

Independent Cottages 5 star review on 14th November 2016

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“I was recommended to use Independent Cottages by a friend and have been very pleased. They are personable, responsive, professional and always extremely pleasant and helpful to work with. I love the fact that the availability calendar on the site can be integrated with my own website, meaning I only need to update one calendar. I also find the booking management extremely easy to use and great for accessing past and future bookings. I would not use any of the big sites who charge commission as I think that is unfair to the guests who book. I would certainly highly recommend Independent Cottages.”

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“Independent Cottages is one of my principal marketing partners and I am very happy with the services they provide. Always responsive and they produce results.”

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“An excellent company to work with, very personal and helpful. The site is very user friendly unlike some of the larger companies I currently also advertise with which are becoming a nightmare to use and impossible to display accurate and important information for my customers such as prices. It is important to me to have total control over prices and bookings and Independent cottages provide this very crucial service. Thank you. Pat and Chris Offcote Grange Cottage Holidays”

Independent Cottages 5 star review on 12th November 2016

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“I've been advertising with Independent Cottages for a number of years now and find them good value for money, I get enough bookings to feel that they are an essential part of my marketing strategy, and above all this is a friendly company to deal with. The owners respond immediately and helpfully to any queries, in a business like manner.”

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“They provide an excellent service for both owners and customers. We have been using Independent Cottages for a number of years and are happy to recommend them.”

Independent Cottages 5 star review on 11th November 2016

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“We have listed two holiday lets with independent cottages & found the entire process from initial contact to listings going live to be very straight forward. The price is reasonable & the listing content was all put together for us by Sarah. We are very happy with the listings & look forward to receiving many enquiries & bookings.”

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“We have advertised our Holiday Let Cottage in Christchurch Dorset with Independent Cottages for over five years. Independent Cottages have always been very helpful when we have needed to contact them regarding our listing. Whilst some of the other Companies who advertise Cottages for owners charge fees to the guests, Independent Cottages do not and I expect they will benefit from this policy by attracting more guests for the Cottages on the Independent Cottages website. I wish them continued success. Alan R 11/11/2016”

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“Honest no nonsense site which does not pester for commission on bookings - and value for money... well managed too with more or less instant feedback from the managers.”

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“We are delighted to recommend Independent Cottages for their helpful, efficient and friendly service. They guided us all the way from start to finish making our business easier to run. Their practical tips were very informative. Also we found their advice kept us on top of things.”

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“I have been advertising with Independent Cottages since 2006. I am very happy with the number of enquiries and bookings I get from them They are easy to contact and reply promptly with any queries or changes I wish to make, -Sarah is like a friend, everything is very personal. The site is easy to maintain and add any changes or late availability offers. The layout is simple and I am able to add lots of photos or change them myself. Pricing is easy to put on the site for potential guests to see accurately what they will be charged.The link to my own website and ability to check number of views on the site or clicks to my own website is useful. If I am looking for a holiday myself, Independent Cottages is the first site I look on, there are no irritating pop ups or pressure to book. Can recommend them highly.”

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“We have advertsied our cottages with Independent Cottages for a number of years and received numerous excellent customer bookings via their excellent website. Website is easy to use and Sarah and the team are always friendly and respond quickly to ideas and suggestions. I can highly recommend Independent Cottages to other cottage owners and holiday cottage customers alike. Thank you from Wroxham Cottages www.wroxhamcottages.co.uk”

Independent Cottages 5 star review on 7th November 2016

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“We have found Independent Cottages to be a very useful site; easily operated, generating plenty of business and have no hesitation in recommending it.”

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“We have been advertising with Independent Cottages for several years now and that probably says it all. We receive a steady flow of enquiries and bookings throughout the year from the website and the Last Minute Availability option works very well for us. The website is very user-friendly and Sarah has always been there to answer any queries. In our experience, the type of guests who come to us via Independent Cottages are the type of guests we like! Invariably, they are appreciative of the facilities we provide and are a delight to accommodate. Guests who use Independent Cottages have told us that they have consistently found such good quality properties throughout the country that they simply wouldn't use any other website. I would strongly recommend Independent Cottages for anyone wanting to advertise their holiday property.”

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“We thoroughly recommend advertising your holiday let with Independent Cottages. The site is well managed, Sarah responds quickly to any requests or questions. It is reasonably priced but most importantly it generates a good number of enquiries and bookings. It is particularly good for late availability. It is easy to use, great to be able to add offers and to update photographs. We have 2 cottages on this site and have used it for over 3 years now. We will continue to do so. Many thanks to Sarah for a great site.”

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“I've been advertising with Independent Cottages since I started letting my holiday cottage in North Wales 10 years ago. The customer service is second to none: a prompt reply or help whenever I need it. There's always a real person at the end of the phone line and it's always easy to contact them. I have been totally satisfied and use the website to manage my business and all my bookings. I would have no hesitation in recommending them.”

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“I have now used Independent Cottages web site for nearly a year and have been more than satisfied. The site is easy for me to use and I'm not too clever with modern technology! It is clear and easily accessable for customers too. Thank you Sarah.”

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“We have used Independent Cottages to advertise our holiday cottage for the last 2 years. Right from the outset, with setting up our ad through to now, Sarah has always been very helpful, responsive and knowledgeable. It is so good to have the 'human touch' in this day of huge websites manned by computers (I think). I like the way our ad looks, and I have at times used IC to look for cottages for our own holidays, and found it straight forward to use. Like many others the best part is the ability to have direct conversation with our customers prior to booking. Many thanks, Sarah.”

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Independent Cottages is rated 5.0 based on 637 reviews