Independent Cottages Reviews

Name: Independent Cottages
Address: LG.03 Cargo Works, 1-2 Hatfields, London, London, London Borough of Southwark
Rating: 4.98

5.0 Rating 646 Reviews

100 %

of reviewers recommend Independent Cottages

Company Reviews

Metrics

Info

5.0

Based on 646 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Independent Cottages:

We're passionate about holidays in the UK, and promote independently owned, self-catering holiday accommodation. Our independence means that we don't charge hidden commissions to owners, or booking fees to holiday makers, and we aim to keep it that way.

Visit Website

Phone:

02036370812

Email:

marketing@independentcottages.co.uk

Independent Cottages 5 star review on 22nd January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are delighted to recommend Independent Cottages for their helpful, efficient and friendly service. They guided us all the way from start to finish making our business easier to run. Their practical tips were very informative. Also we found their advice kept us on top of things.”

Helpful Report

“I have been advertising with Independent Cottages since 2006. I am very happy with the number of enquiries and bookings I get from them They are easy to contact and reply promptly with any queries or changes I wish to make, -Sarah is like a friend, everything is very personal. The site is easy to maintain and add any changes or late availability offers. The layout is simple and I am able to add lots of photos or change them myself. Pricing is easy to put on the site for potential guests to see accurately what they will be charged.The link to my own website and ability to check number of views on the site or clicks to my own website is useful. If I am looking for a holiday myself, Independent Cottages is the first site I look on, there are no irritating pop ups or pressure to book. Can recommend them highly.”

Helpful Report

“We have advertsied our cottages with Independent Cottages for a number of years and received numerous excellent customer bookings via their excellent website. Website is easy to use and Sarah and the team are always friendly and respond quickly to ideas and suggestions. I can highly recommend Independent Cottages to other cottage owners and holiday cottage customers alike. Thank you from Wroxham Cottages www.wroxhamcottages.co.uk”

Independent Cottages 5 star review on 7th November 2016

Helpful Report

“We have found Independent Cottages to be a very useful site; easily operated, generating plenty of business and have no hesitation in recommending it.”

Helpful Report

“We have been advertising with Independent Cottages for several years now and that probably says it all. We receive a steady flow of enquiries and bookings throughout the year from the website and the Last Minute Availability option works very well for us. The website is very user-friendly and Sarah has always been there to answer any queries. In our experience, the type of guests who come to us via Independent Cottages are the type of guests we like! Invariably, they are appreciative of the facilities we provide and are a delight to accommodate. Guests who use Independent Cottages have told us that they have consistently found such good quality properties throughout the country that they simply wouldn't use any other website. I would strongly recommend Independent Cottages for anyone wanting to advertise their holiday property.”

Helpful Report

“We thoroughly recommend advertising your holiday let with Independent Cottages. The site is well managed, Sarah responds quickly to any requests or questions. It is reasonably priced but most importantly it generates a good number of enquiries and bookings. It is particularly good for late availability. It is easy to use, great to be able to add offers and to update photographs. We have 2 cottages on this site and have used it for over 3 years now. We will continue to do so. Many thanks to Sarah for a great site.”

Helpful Report

“I've been advertising with Independent Cottages since I started letting my holiday cottage in North Wales 10 years ago. The customer service is second to none: a prompt reply or help whenever I need it. There's always a real person at the end of the phone line and it's always easy to contact them. I have been totally satisfied and use the website to manage my business and all my bookings. I would have no hesitation in recommending them.”

Helpful Report

“I have now used Independent Cottages web site for nearly a year and have been more than satisfied. The site is easy for me to use and I'm not too clever with modern technology! It is clear and easily accessable for customers too. Thank you Sarah.”

Helpful Report

“We have used Independent Cottages to advertise our holiday cottage for the last 2 years. Right from the outset, with setting up our ad through to now, Sarah has always been very helpful, responsive and knowledgeable. It is so good to have the 'human touch' in this day of huge websites manned by computers (I think). I like the way our ad looks, and I have at times used IC to look for cottages for our own holidays, and found it straight forward to use. Like many others the best part is the ability to have direct conversation with our customers prior to booking. Many thanks, Sarah.”

Helpful Report

“Independent Cottages are very helpful, and easy to deal with. We have found putting in prices and availability easy. We will hope to get bookings through this site. The site looks easy to use for guests, and we are pleased that guests won't get charged booking fees and other charges as with the big sites. Thank you for yo ur help and patience Sarah”

Helpful Report

“I have been advertising with Independent Cottages for some years now and I have always found them friendly, helpful, easy and professional to deal with. The website is easy to use and update and links beautifully to my own website for the calendar facility. Here at www.newforestluxurycottages.com we plan to keep using this wonderful, honest company for the foreseeable future. Keep up the good work! Best wishes, Andy Russell-Smith”

Independent Cottages 5 star review on 26th October 2016

Helpful Report

“We have used independent cottages for 3 years, we have always found them to be very friendly, efficient and professional. They are always at the end of the phone or email to help with any queries. The enquiries come through in a very easy to read format and all the information you need to contact a guests is there. And of course most importantly we get a good number of enquiries from the site. We shall definitely be renewing our membership this year :)”

Helpful Report

“I have advertised my cottage with Independent Cottages for many years. They have great customer service.”

Helpful Report

“Excellent web site for people looking to book cottages for there breaks and holidays ,we have been with independent for a number of years and they generate a lot of interest and bookings for a very low cost,making independent cottages excellent value for money”

Independent Cottages 5 star review on 23rd October 2016

Helpful Report

“We advertise our holiday cottage, Beaumont House in Staithes, Yorkshire, with a number of companies as well as on our own website. Year after year, Independent Cottages consistently brings us more enquiries and bookings, at a cheaper price, than any of the other companies. It is an attractive, user-friendly and highly informative website. We consider this to be very good value-for-money advertising.”

Independent Cottages 5 star review on 19th October 2016

Helpful Report

“I have just signed up to advertise on Independent Cottages for a second year. My main reasons for putting Coachmans Cottage here are: 1) The Independent Cottages site appears on Google page 1 in all searches for holiday accommodation in Wiltshire. 2) Independent Cottages is NOT a booking site, guests are dealing direct with the owner, something that is particularly important to me as Coachmans is a very personal business. From an owners perspective Sarah Jarvis has always been exceedingly helpful and prompt in responding to any queries, as a holiday property owner herself her inside knowledge is invaluable. Keep up the good work and you will keep my business for sure. Penny H. Coachmans Cottage, Wiltshire.”

Independent Cottages 5 star review on 18th October 2016

Helpful Report

“I have advertised with Independant Cottages for a good few years now and I can thoroughly recommend them to Holiday Owners looking to advertise and to guests searching for accomodation. The site is user friendly and continues to improve, keeping up with the ever changing ways we use IT. One feature I love is the last minute availability link. If I cannot help with a booking the first place I recommend guests to look is Independant Cottages. The site owners are always friendly to us holiday owners and always helpful, unlike some site owners that tend to put up a 'do not disturb' sign! Great user friendly site that I highly recommend. Debbie Brown Peak District Breaks.”

Helpful Report

“I have been using Independent Cottages to market my cottage (Rivendell in Ringstead, Norfolk) for 6 years having previously been using another well-known agency that I felt was taking too much margin from my income. I now feel much more in control of my own cottage and my income has not suffered - I have been able to reduce my selling price while increasing my return. Sarah has always been helpful and supportive and I can thoroughly recommend the company.”

Helpful Report

“The owner's area of the Independent Cottages website is very easy to use, and Sarah Jarvis is always incredibly helpful in responding to any queries. We've received a large number of enquiries via the Independent Cottages website, and many of them have converted into confirmed bookings. We're delighted with the ease of using the site, and the difference it has made to our bookings.”

Helpful Report

“We have advertised with Independent Cottages for a number of years and will continue to do so. As private cottage owners we have found Independent Cottages to be a very cost effective and an easy means to advertise a cottage which we manage ourselves. We have found Independent Cottages extremely responsive to any comments or points we want to discuss even for queries such as "how are other cottage owners doing this year?" so it provides a support network in addition to advertising. The open calendar format means we can use the Independent Cottages booking calendar on other websites such as our own and the website of our local tourist association. We feel in control. We would highly recommend Independent Cottages.”

Helpful Report

Independent Cottages is rated 5.0 based on 646 reviews