Independent Cottages Reviews

Name: Independent Cottages
Address: LG.03 Cargo Works, 1-2 Hatfields, London, London, London Borough of Southwark
Rating: 4.97

5.0 Rating 637 Reviews

100 %

of reviewers recommend Independent Cottages

Company Reviews

Metrics

Info

5.0

Based on 637 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Independent Cottages:

We're passionate about holidays in the UK, and promote independently owned, self-catering holiday accommodation. Our independence means that we don't charge hidden commissions to owners, or booking fees to holiday makers, and we aim to keep it that way.

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Phone:

02036370812

Email:

marketing@independentcottages.co.uk

Independent Cottages 5 star review on 22nd October 2024

Anonymous

Anonymous // 01/01/2019

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“As a Cottage Owner we would like to say how much we appreciated the superb service over the years. We have had no shortage of happy customers through Independent Cottages & they have been our only outside advertising, so very cost efficient too. This has helped us keep the rental rates low so everyone benefits. Most highly recommended. Barry & Janet”

Helpful Report

“Our cottage as been hosted by Independent Cottages for over eight years and we have had excellent service from them , the cottage was always fully booked throughout our time with them. We have found them very friendly and helpful at ALL times , and unlike other firms you can actually speak to them without having to wait for someone to answer the telephone . I would recommend them every time .”

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“this website is without doubt the best I have advertised on. I have used it for 6 years and never begrudge the renewal fee (unlike some others) Sarah has always been very helpful and happy to offer free advice on marketing ones own holiday cottage. My Christmas Cottage Tetbury has had many booking through Independant Cottages and I would not hesitate to recommend it . Lindsay Christian”

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“Independent Cottages have been so helpful towards the promotion or our 3 holiday cottages in the New Forest. The updating of the calendar is so easy that I also have the same calendar on our website at no extra costs. The opportunity of offering last minute breaks is brilliant. The guests that come through the website like the ease of searching for particular requirements they may have. The amount of information and the number of photos on to our entry is great and can really portray our properties to full advantage. Thank you Independent Cottages you are one of the best advertising outlets for us.”

Helpful Report

“We have advertised 2 cottages with Independent Cottages for a number of years and have been really pleased with the service this website offers. It is so nice to have a 'real person' at the end of the phone to help and someone who has lots of first hand experience in the self-catering industry. Rates are competitive and represent good value for money and booking levels are good. Enquiries convert well into bookings and the guests that book as a result of Independent Cottages seem to be very nice. Would highly recommend.”

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“Quick to reply to correspondence. Gave me tips to improve my personal web page. Noticed when there were certain items that I needed to update. good value for money.”

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“I have advertised with Independent Cottages since 2010. The service provided is transparent and honest and does what it needs to do which is get bookings. The advertising fees are very competitive, there is no charge to customers wanting to book the cottage and if I need to contact Independent Cottages for any reason I speak with Sarah Jarvis the owner. Excellent!”

Helpful Report

“The staff at Independent Cottages are always ready to help and give advice on how best to advertise my holiday home. Use of the website is very straightforward as an owner and the staff are quick to put in place any updates to my advert. I am very happy with the number of enquiries that I receive through Independent Cottages.”

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“During many years of holiday letting experience we have found Independent Cottages to be the best website for the small private advertiser. Sarah Jarvis is always extremely helpful and responds immediately to any problems that may occur.”

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“I would recommend Independent Cottages as I have booked 3 times through their website and have been impressed with the accommodation and price compared with other similar companies.”

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“I advertise two properties with Independent Cottages, their site is extremely user friendly & flexible & Sarah is really helpful with any queries or problems.. The market is becoming even more competitive for owners & Independent Cottages provides excellent value for money - they're constantly reviewing their advertising and welcome owners comments. I also advertise with several other companies but get the highest number of enquiries via Independent Cottages.”

Helpful Report

“Sarah and her team provide an excellent personal service for their advertisers and are always there for help and advice. I have now placed 3 cottages with them for the above reasons and of course most importantly they get me bookings! I would definitely recommend them to other cottage owners. First choice when advertising your holiday cottage - Independent Cottages. CS”

Helpful Report

“Independent Cottages is a friendly company with an excellent Owners website...easy to manage Callander etc. Also very reasonably priced. Only gripe is that the company website doesn't seem to come to come very high on a Google search eg if one types in "cottage in .........", Independent Cottages is not on first few pages.”

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“This is an exceptionally good, well run site - extremely fast and easy to use. My response rate has been consistently good Communication discerning and personal.”

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“Been appetising properties on this website for several years. The service Sarah jarvis and her team give is excellent, and the adverts are clear and accurate. This website generates a good number of enquiries which generate into bookings”

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“I have been advertising our cottage in The Lake District through Independent Cottages for 8 years and they are first class. The site is easy to use (even for a novice with computers like me,) and should I have any questions, Sarah gets back to me straight away. If there are any doubts about whether a potential guest is genuine, we're notified straight away, and I've never known a company allow such a large number of photographs etc at no extra charge. In short I can't praise Independent Cottages and Sarah enough and they will always be my first choice when choosing who to advertise with. Kind regards, Christine/Doug Watchorn (Ferry View Cottage, Bowness on Windermere)”

Helpful Report

“I work with a number of letting agents and this one is among my very favourites. As they always answer the phone when you need advise help and guidance .They really listen and take on the situation and help in what ever way they can. they never rush you and will get back to you if and when you leave a message quickly. The sight is easy to use , well presented and in my view very professionally run ,most importantly it seems extreamly popular in a competitive market. I like the personal and helpful qualities that they maintain given the size of the site,and am also extreamly impressed with the time and support given to getting your pages up and working. I find them very reasonable price wise totally professional and dedicated. What more can I ask?”

Helpful Report

Independent Cottages is rated 5.0 based on 637 reviews