Independent Cottages Reviews

Name: Independent Cottages
Address: LG.03 Cargo Works, 1-2 Hatfields, London, London, London Borough of Southwark
Rating: 4.97

5.0 Rating 637 Reviews

100 %

of reviewers recommend Independent Cottages

Company Reviews

Metrics

Info

5.0

Based on 637 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Independent Cottages:

We're passionate about holidays in the UK, and promote independently owned, self-catering holiday accommodation. Our independence means that we don't charge hidden commissions to owners, or booking fees to holiday makers, and we aim to keep it that way.

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Phone:

02036370812

Email:

marketing@independentcottages.co.uk

Independent Cottages 5 star review on 22nd October 2024

Anonymous

Anonymous // 01/01/2019

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“We have been with Independent Cottages since September 2006 and have been very happy with booking levels over the years, particularly with the new style late availability panel, which worked very well for us after cancellations last Christmas and Easter. Very helpful and friendly staff, with always a quick response to our queries.”

Helpful Report

“Sarah and her team offer a great service and website. We've been advertising with them for many years and always found them to be very helpful and efficient. Their website is very user friendly and the majority of our bookings come from Independent Cottage's website.”

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“Sarah is quick to respond to our questions and we are pleased to receive bookings through the site. It is great to have advertising that allows us, with independent cottages, to speak directly with people who are looking to book, without the need for a booking agent!”

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“I have just joined Independent Cottages as an owner after over 10 years of advertising on another website. Independent Cottages is a breath of fresh air. Sarah is approachable and helpful. The owners' tools are easy to use and the ability to offer late availability deals is a real bonus for both owner and guest. I have been impressed with the interest in my advert in my first week on Independent Cottages.”

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“Independent Cottages is good for getting bookings, Sarah is very helpful and the website is excellent. The secure website is invaluable for my record keeping, it's very user friendly.”

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“We have been advertising with Independent Cottages for seven years. It is the best website we have used and is responsible for most of our bookings. The website is well designed and extremely easy to use and update. Sarah is efficient and helpful and we are very happy with the service provided. We look forward to many more successful years with Independent Cottages.”

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“I have had my cottages for 8 years and in that time I have had many bookings through Independent Cottages. Sarah is always on hand to help with any issues and sends the occasional email to make sure we are up to date with the latest trends. The world is a better place with Independent Cottages. Many regards Findlay Erskine”

Helpful Report

“We have only been in this business for five years and went to Sarah and her team for help in getting started. Well we are now booked nearly every month throughout the year and it’s mainly down to her and the little pointers. These don’t just stop once you have paid your fees they keep coming throughout the year. I am a little bit, well big bit to be truthful, of a dinasour when it comes to computers but that doesn’t matter because Sarah helps you through that too. What would we do without Sarah and Independent Cottages? Well we wouldn’t make much money that’s for sure!!!”

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“Thank goodness for Independent Cottages! We have generated an impressive amount of bookings via this website since 'going it alone' in 2017 after five years with an agency. Sarah is amazing: professional; helpful and quick to respond. Can't recommend them highly enough.”

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“I would recommend advertising with Independent Cottages. They don’t have any hidden charges to owners or guests and the website is easy to use. If a problem does arise, it’s good to know that you can speak to somebody who will be able to assist and has a friendly manner. Overall, good value for money with no large commission fees.”

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“Working in partnership with Independent Cottages is a real pleasure and has proved to be an effective form of advertising. The ethos of Independent Cottages fits so well with our own business model, they are approachable and we are able to interact in a personal and meaningful way. I believe Independent Cottages understands, respects and supports what it's advertisers are trying to achieve. I can certainly recommend advertising with Independent Cottages to other holiday cottage owners.”

Helpful Report

“We have been in the holiday cottage business for over ten years and in that time tried various website advertisers who have all told us that they are the only site that we will ever need. From the totally useless Owners Direct/Home Away jokers to the Man and Wife team working from the spare bedroom we've tried them all. Sarah at Independent Cottages offers us a really friendly and helpful service for what we consider to be a fair annual charge . An owner of a holiday cottage has to advertise somewhere and we get the feeling that Independent Cottages work harder than most to pull in those elusive visitors”

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“I discovered this fantastic website a short while ago and already have taken 3 bookings. Sarah and her team couldn't be more helpful or swift to assist and update information online. I also very much like the manner in which the copy is written as the descriptions used are often unique which is a really important tool for any search engine. Such independent websites have been struggling against the big guns who now charge exorbitant 'service fees' and scaremonger holiday makers into paying excessive charges when paying by any credit card provides better insurance for a fraction of the cost. Anyway congratulations Independent Cottages on offering such an excellent service at reasonable rates.”

Helpful Report

“We have been on the Independent Cottages website for about 7 years. We have found the site to be very easy to navigate and keep up to date. We get a lot of enquiries from it which result in a substantial number of bookings for our business. We would recommend the site to anyone.”

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“We have advertised our self-catering holiday cottage on the Independent Cottages website since 2016. It has consistently attracted many enquiries and bookings over this period with its easy to use, customer friendly website. Also, as we were very new to this type of business, the staff were always on the end of a phone to assist with any queries we had as owners. We would recommend the service to all other independent cottage owners.”

Helpful Report

“Independent Cottages is an excellent site. The people are helpful and want the best for their cottage owners and guests staying. They aim to be high up the search engines. They are proactive in helping to make the adverts for the cottages accurate and to show them off in the best possible way. I am delighted to continue to advertise on this site.”

Helpful Report

“We came across Independent Cottages when trawling the net looking for a holiday organisation which we could go to after feeling very unhappy with the organisation we were with (Owners Direct). Owners Direct had changed during the time we were with them, from a company which acted as a link between prospective holiday maker and cottage owners into a controlling and money grabbing set up which did not meet our needs or those of our clients - who were shocked at the admin fee required and the bombardment of emails they received from O.D. In contrast, Independent Cottages have been helpful but not intrusive. Their website is easy to use and for holiday makers - it is straightforward and there are no hidden extras. When I have had a query, I can use the help phone line and always receive support. I am still a learner on the website and probably need more practice but overall we are very pleased to be part of Independent Cottages and feel their friendly approach has benefitted us and must also be a bonus for holiday makers.”

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“We have advertised our self-catering holiday cottage on the Independent Cottages website since 2012. It has consistently attracted bookings over the whole period with its excellent, easy to use, website. We are very happy to recommend the service to other independent cottage owners.”

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“We have been advertising with Independent Cottages since 2011 and have been very pleased with the number of new clients who visit us each year. We value the ease of accessing the website and managing both our advert and our bookings, as well as the huge savings on commission that the big agencies charge! Meanwhile our clients benefit from more attractive prices and are able to make direct contact with us, giving them the assurance that their holiday home will be everything they expect.”

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“Excellent website with very easy to use functionality and accurate descriptions which clearly reflect the cottages advertised. Would recommend to family and friends!”

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Independent Cottages is rated 5.0 based on 637 reviews