Independent Cottages Reviews

Name: Independent Cottages
Address: LG.03 Cargo Works, 1-2 Hatfields, London, London, London Borough of Southwark
Rating: 4.97

5.0 Rating 637 Reviews

100 %

of reviewers recommend Independent Cottages

Company Reviews

Metrics

Info

5.0

Based on 637 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Independent Cottages:

We're passionate about holidays in the UK, and promote independently owned, self-catering holiday accommodation. Our independence means that we don't charge hidden commissions to owners, or booking fees to holiday makers, and we aim to keep it that way.

Visit Website

Phone:

02036370812

Email:

marketing@independentcottages.co.uk

Independent Cottages 5 star review on 22nd October 2024

Anonymous

Anonymous // 01/01/2019

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“I have been with Independent Cottages for some years now. They have always been very helpful and informative when I have needed it. When COVID 19 came upon us, they were very quick to email lots of information and product details that would be needed for our business. They have been very active in keeping us all going and staying positive throughout. They arranged Zoom meetings with fellow accommodation providers which helped us through a very difficult time.”

Helpful Report

“We are delighted that we signed up with Independent Cottages and within days of going live we had a number of enquiries and our first booking. The website is easy to navigate, and the Owners part of the website is incredibly user friendly. Sarah has been really helpful, and always responded promptly. The customers we have dealt with in the first month have been charming, which bodes well for the future. We're impressed that when we put the name of our cottage into Google our property comes up top of the list - bravo! We are so glad that we signed up with Independent Cottages.”

Helpful Report

“i have been using Independent Cottages for nearly 8 years now. I have found them to be excellent at bringing us enquiries, and informative about Tourist Matters. Always someone on the phone or a quick email reply. Have recommended them to many small businesses, and will continue to do so.”

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“Absolutely amazing and very helpful. When we purchased our cottage we were put in touch with Independent cottages and have received a excellent service. Updates with Covid-19 and so much so we have just registered our second cottage with them, and booked up within a month. Thank you Sarah and Steve”

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““Within the first 10 days of advertising on Independent Cottages we received over 20 enquiries and 9 of these have converted to bookings. Early doors but an amazing response to our Product and each and every Customer was content and fulfilled full payments of deposits within 24 hours of taking up the bookings. This also shows the quality and calibre of the Guests seeking accommodation. The ability to edit and maintain the pages on line as the Owner is very well set up and there are great features such as synchronising of calendars and the ability to announce special offers if you elect to do so. Tremendous beginning.””

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“Independent Cottages are pivotal to successful owner to guest lettings and allowing both sides to obtain best value by cutting out the 'middle man'. They are efficient, highly professional and offer excellent advice to owners. They come with the highest recommendation.”

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“Within hours of going live we had our first booking with another one confirmed yesterday. I have the highest praise for the website. It was super easy to join. We live next door to our holiday property so it makes sense to deal with queries ourselves. Having the freedom to book days for friends and family whenever I want to is important to me.”

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“I've only just started advertising in Independent Cottages so I can only really talk about what I've experienced so far. I actually had an enquiry and booking the same day but I might have been just incredibly lucky! The service I've received from the company has been excellent. Sarah always got back to me very speedily and was very happy to make any changes to the advertisement I asked for. Once it was live, she was very helpful, responding to a question quickly. Very happy so far!”

Helpful Report

“From the moment we first enquired about registering on Independent Cottages the prompt and helpful service has been second to none - and the bookings received via this website have easily justified our decision to go with them. We would wholeheartedly recommend Independent Cottages.”

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“I've been with Independent Cottages now for a few years and I find them a very helpful and responsive company. Their website is very user friendly and is a great place to showcase my holiday cottage. I would definitely recommend them.”

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“We signed up with Independent Cottages in March 2021 and within 2 months our 4 cottages are pretty full over the peak summer period. IC’s writers are really professional, and their SEO must be pretty good too as IC constantly appear in the top few listings on Google in relation to searches holiday-makers make for properties in Polrunny Farm’s niche - sea view self-catering cottages in Cornwall. Thanks Independent Cottages-great ‘book direct’ website.”

Helpful Report

“We recently joined Independent Cottages in order to increase the number of direct bookings for our self catering accommodation at Eisteddfa Country House & Cottages near Criccieth, North Wales. From the start of our discussions with them Sarah was very helpful, quick with her replies and efficient. Once we'd decided to go ahead it took only around 10 days from when we signed up to going live on their website, all the work being done by them, including original and engaging write ups which really opened my eyes to what a good writer can achieve. Since going live approx two weeks ago we have had lots of enquiries (we didn't have the live calendar up at the start which meant many enquiries for July & August!). Once we got our calendars up - again all the work being done by them - we've had nothing but quality enquiries and have had half a dozen solid bookings. I'm very pleased to have chosen to advertise our cottages with Independent Cottages, it's already paying for itself and it's been so straightforward from my very first contact with them.”

Helpful Report

“Independent Cottages is the best thing that happened to us this year. We would recommend them to any one who wants to launch their holiday let business or property. Sarah and Steve were amazing from the beginning, responding to all our messages and enquiries almost immediately. They helped with the wording and description of our property on their website perfectly. As a result, we are now almost fully bookings (14 weeks) to end of August. Furthermore we feel the website is well structured and user friendly, we feel in full control of our business when using it. Couldn't rate Independent Cottages any higher.”

Helpful Report

“We joined Independent Cottages only a few weeks ago and already we have had three confirmed bookings. We are delighted with the response and are grateful to Sarah for all the guidance she has imparted. The description and photos of our home were assembled at speed, enabling us to gain maximum exposure very quickly. I am sure we will have a long lasting relationship with the company.”

Helpful Report

“We joined Independent Cottages in February and have been delighted so far. From the start Sarah has been exceptionally helpful and responds promptly to any queries. She assisted greatly in the setting up process, which was quick and efficient and we were very pleased with our property advert. The website is excellent, particularly the Owners portal which is user friendly and provides a wealth of information and templates to make the booking process seamless and efficient. Handling your own property can be daunting but Independent Cottages takes all the hard work away, offering a great service at a very reasonable cost.”

Helpful Report

“We have been absolutely delighted with the level of interest the site has generated so far. With this being our first year of operation, we have been very impressed with the professionalism, help and advice offered by both Sarah and Steve and we would have no hesitation in recommending Independent Cottages to other holiday cottage owners.”

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“Fabulous helpful staff who helped set up my cottages. Extremely efficient and could answer all questions. Within 3 days of my cottages going live I had a booking! Easy to use and help at the end of an email all the time.”

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“We joined a few months ago on the recommendation of several other, well established owners who were very positive about the results they were getting. The listing process was very professional and responsive and the owner aspect of the website is easy to use and provides excellent monitoring. We have had a steady stream of enquiries and these are increasingly converting to confirmed bookings so we are delighted with the results so far.”

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“I’m absolutely delighted with customer service, enquiries and bookings received from Sarah the team. I’ve advertised with Independent Cottages for several years and find it excellent value for money.”

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“We have found working with Independent Cottages extremely easy and the increased bookings have been very welcome. I would highly recomend them.”

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Independent Cottages is rated 5.0 based on 637 reviews