Independent Cottages Reviews

Name: Independent Cottages
Address: LG.03 Cargo Works, 1-2 Hatfields, London, London, London Borough of Southwark
Rating: 4.98

5.0 Rating 651 Reviews

100 %

of reviewers recommend Independent Cottages

Company Reviews

Metrics

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5.0

Based on 651 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Independent Cottages:

We're passionate about holidays in the UK, and promote independently owned, self-catering holiday accommodation. Our independence means that we don't charge hidden commissions to owners, or booking fees to holiday makers, and we aim to keep it that way.

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Phone:

02036370812

Email:

marketing@independentcottages.co.uk

Anonymous

Anonymous // 01/01/2019

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“We have been so pleased to be advertising our property through Independent Cottages. The staff were really helpful in setting up the web page, and really quick at making the changes we wanted. We had 2 paid up bookings within 36 hours of going live, which has been an encouraging start.”

Helpful Report

“We listed our new one bedroom barn conversion with Independent Cottages less than a week ago and already have 4 bookings. We were particularly impressed with the way that they craft an excellent and unique description of the property rather than copying from our own website. We look forward to more bookings rolling in and wouldn't hesitate to recommend Independent Cottages.”

Independent Cottages 5 star review on 3rd August 2021

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“We have just signed up to Independent cottages to promote our holiday accommodation. The setup phase has been very easy and Sarah has been very helpful during this time and has made sure that we are totally happy with the outcome. We only went live yesterday and have already had a booking. Would highly recommend to other accommodation providers.”

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“Very pleased with Independent Cottages Indeed. They tick all the boxes for this holiday home owner. Excellent service from sarah and her team. The portal works very well delivering consistently with good quality new enquiries. Would definitely recommend.”

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“From the outset I was struck by the enthusiasm and expertise of Sarah and her team at Independent Cottages. A great deal of care went into ensuring that our listing accurately reflected what we had to offer; and it has paid off. The well designed website has attracted many enquiries and some firm bookings in just ten days. I'm very pleased with the outcome and would heartily recommend Independent Cottages to other owners.”

Helpful Report

“As first time Owners of a holiday let, we signed up with Independent Cottages less than three weeks ago after researching our marketing options. By the end of our first week, we had secured several bookings and were welcoming our first guests. The advert created for us by the Independent Cottages team is excellent, and the system which owners use for bookings is excellent, suiting all of our needs and very straightforward to use. I can honestly say that this service is well worth the money we paid and we highly recommend it for other owners of holiday lets!”

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“We have advertised with Independent cottages for several years and their help, service and efficiency is super. We would highly recommend.”

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“I have listed my property, Bryn Ffynnon, on Independent Cottages now for 5 years and we have had the majority of our bookings from this listing for the last 2 summers. I have always been pleased with the service they offer to owners, questions are always answered promptly and the new features keep being added. I'm delighted to see that guests can now search on such amenities as EV charging and the new facility to link our online booking facility to our listing is a welcome innovation. I cannot recommend them highly enough to owners who want to offer direct bookings to guests.”

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“I look after several holiday let properties and have used various sites to market them. I decided to try Independent Cottages following a friends recommendation. I wasn't quite prepared for the amount of enquires I received! Within several days we were full for the season! Whilst it created a hectic few days of bookings it was worth it to now be full for the next 8 weeks. Thank you Independent Cottages.”

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“This site charges the holiday cottages owner an annual fee to list on the site so you always get the best price direct from the owner. Always helpful and quick to deal with, thank you”

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“Right from the start, we have had consistently good service and support from Independent Cottages. When we have had specific queries, Sarah and Steve have always responded promptly and offered sensible advice when it was needed. From an owner's perspective, the website is easy to navigate and use. We would definitely recommend Independent Cottages to other cottage owners.”

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“We have been using Independent Cottages to advertise our holiday homes for over 5 years, the service offered by Independent Cottages is wonderful. They are always updating the features on the website and sending out useful information. I would recommend it to all owners and guests as a great way to book directly and save the huge fees of Airbnb etc.”

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“We have our cottage on many letting platforms but I find Independent Cottages the best value. It’s a great service and I have had guests staying in my cottage from all around the world. Considering we pay a one off payment per year it’s great value as I have had lots of bookings through this site. Litttle Brook Cottage Hebden Yorkshire Dales”

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“We have been with Independent Cottages for a few years now. In this time we have consistently received high levels of enquiries about our holiday cottage. The website is easy to use and is well laid out. Sarah was very helpful in assisting us to set up our cottage details and has given continuous support and advice to owners about developments in the industry - especially during the COVID crisis. Would highly recommend to both holiday makers and holiday accommodation owners.”

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“I have been with Independent Cottages for some years now. They have always been very helpful and informative when I have needed it. When COVID 19 came upon us, they were very quick to email lots of information and product details that would be needed for our business. They have been very active in keeping us all going and staying positive throughout. They arranged Zoom meetings with fellow accommodation providers which helped us through a very difficult time.”

Helpful Report

“We are delighted that we signed up with Independent Cottages and within days of going live we had a number of enquiries and our first booking. The website is easy to navigate, and the Owners part of the website is incredibly user friendly. Sarah has been really helpful, and always responded promptly. The customers we have dealt with in the first month have been charming, which bodes well for the future. We're impressed that when we put the name of our cottage into Google our property comes up top of the list - bravo! We are so glad that we signed up with Independent Cottages.”

Helpful Report

“i have been using Independent Cottages for nearly 8 years now. I have found them to be excellent at bringing us enquiries, and informative about Tourist Matters. Always someone on the phone or a quick email reply. Have recommended them to many small businesses, and will continue to do so.”

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“Absolutely amazing and very helpful. When we purchased our cottage we were put in touch with Independent cottages and have received a excellent service. Updates with Covid-19 and so much so we have just registered our second cottage with them, and booked up within a month. Thank you Sarah and Steve”

Helpful Report

““Within the first 10 days of advertising on Independent Cottages we received over 20 enquiries and 9 of these have converted to bookings. Early doors but an amazing response to our Product and each and every Customer was content and fulfilled full payments of deposits within 24 hours of taking up the bookings. This also shows the quality and calibre of the Guests seeking accommodation. The ability to edit and maintain the pages on line as the Owner is very well set up and there are great features such as synchronising of calendars and the ability to announce special offers if you elect to do so. Tremendous beginning.””

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“Independent Cottages are pivotal to successful owner to guest lettings and allowing both sides to obtain best value by cutting out the 'middle man'. They are efficient, highly professional and offer excellent advice to owners. They come with the highest recommendation.”

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Independent Cottages is rated 5.0 based on 651 reviews