Independent Cottages Reviews

Name: Independent Cottages
Address: LG.03 Cargo Works, 1-2 Hatfields, London, London, London Borough of Southwark
Rating: 4.97

5.0 Rating 637 Reviews

100 %

of reviewers recommend Independent Cottages

Company Reviews

Metrics

Info

5.0

Based on 637 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Independent Cottages:

We're passionate about holidays in the UK, and promote independently owned, self-catering holiday accommodation. Our independence means that we don't charge hidden commissions to owners, or booking fees to holiday makers, and we aim to keep it that way.

Visit Website

Phone:

02036370812

Email:

marketing@independentcottages.co.uk

Independent Cottages 5 star review on 22nd October 2024

Anonymous

Anonymous // 01/01/2019

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“Just back from our stay at Mid Hill Cottage Ashbourne and would like to say what a pleasure it has been from making our enquiry through to our week away and cottage excellent for our needs cosy and in great location for all amenities and central visiting other locations.”

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“We joined Independent Cottages in 2008, brilliant service from Sarah. Very happy, recommend to anyone. Keep up the good work.”

Independent Cottages 5 star review on 15th May 2017

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“Great website for us and holiday makers”

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“I have advertised my cottages for many years with Independent Cottages and have achieved regular enquiries which have transferred into bookings. The website has moved with the times, updating and maintaining search engine optimisation as well as being user friendly. Support and advice from this company has been excellent and works for the benefit and success of all.”

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“We liked the personal contact with the company, Itwas very helpful when we had a difficult letting situation. Very helpful when setting up the site and administration.”

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“web site allows owners to post plenty of photos about their property as well as comprehensive text covering the facilities available. It is possible to change the photos and text without difficulty. I particularly like the layout of the booking/enquiry management page -it contains all necessary information/details about potential holiday lets. I have always received a very prompt response from the Independent Cottages team when I've had queries. Excellent service.”

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“I have been advertising with Independent Cottages since 2012 and have just renewed (without hesitation) for another year. Independent is a FIVE STAR website - Reliable/affordable advertising. Would recommend to anyone (and have!) Sarah is very professional and is always there to help and advise. Great, when you can actually speak to someone personally. Well done Sarah and Thank you.”

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“I have advertised my two holiday cottages with Independent Cottages since I started up in May 2013. Sarah and Steve are incredibly professional, helpful and knowledgeable. I have received a great number of bookings via their site and never hesitate to renew my subscription, which is excellent value. The last minute booking option works well for me and has filled several gaps that might otherwise have been lost revenue. A great website that provides lovely guests to stay in my cottages - what more can I say!”

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“Whilst searching the web for a new place to advertise my holiday home where no fees, service charges etc are payable, I found Independent Cottages. After reading about them and the way they operate, I decided this ticked all the boxes for me, so got in touch with Sarah. The service received from the introductory telephone call right through to the end result, was outstanding! It's great to find a professional company that doesn't charge the earth for an advertisement, are helpful and keen to please, and of course importantly, produce a quality advertisement and keep up to date with SEO. I would certainly recommend them, and now look forward to receiving bookings. Thank you Sarah for the first class service.”

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“We have used this site since 2010 and have had consistently good results. The late availability offers area is a particularly good marketing tool for us, and it's great that when we link the offers to Twitter they are liked/retweeted by Independent Cottages. Also appreciate the personal service given by Sarah and the knowledge that there is a real person there who understands the cottage provider's side of things.”

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“I have used Independent Cottages for a number of years now - they are consistently very responsive and the many leads received as a result of their web presence help us keep our property utilisation rates high.”

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“Independent Cottages has delivered a professional, helpful, efficient and courteous service. We have received many requests and bookings since signing up to the site.”

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“I never hesitate when it comes to our annual renewal with Independent Cottages. We have listed our two cottages since 2010 and the level of enquiries we receive have always justified the cost. Sarah and Steve are a pleasure to work with, friendly and efficient, providing a professional well designed and very user friendly website.”

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“I have advertised our cottage with Independent Cottages for several years now. Sarah was very helpful with the initial setting up of our holiday cottage page and did a great job text wise with the description of the property and the local area. Since then I have received many bookings and it is a very easy site to use as an owner. Sarah is always there at the end of the telephone if you wish to speak to her and also sends out useful information regarding the holiday lettings business world. The late bookings part of the site is very useful and there is no extra charge for using this, unlike other cottage sites. I find this an exceptional holiday lettings company and wish the other sites I also use were so helpful and easy to use. Well done Sarah, please do not change a thing!”

Independent Cottages 5 star review on 12th April 2017

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“I have been with Independent Cottages for just under 2 weeks, Sarah and Steve could not have been more helpful through the setting up process and always respond to any queries I have very promptly. It was fast and very professional with excellent customer service. It has already generated a number of enquires and a booking in such a short space of time. I cannot recommend them highly enough. The only question I have is why didn't I join sooner!”

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“Five star site. We have been advertising with Independent Cottages since 2010 and have always found the site easy to use. Sarah is always really friendly and helpful to deal with and it is so wonderful to actually have someone to talk to, unlike some of the larger sites. We get an incredible amount of our bookings from this site, particularly guests from abroad. A one off, reasonable fee with no hidden costs to either us or our guests. All in all brilliant!”

Independent Cottages 5 star review on 5th April 2017

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“We have been with Independent Cottages for over 7 years now, they offer a personal service as a holiday cottage owner, the website is simple and easy to use.”

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“Independent Cottages is a great website. Easy to use and always finds me good customers. The name sums it up - independent travellers searching for those outliers of holiday accommodation. Thank you.”

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“I have advertised with Independent Cottages for the last nine years. The website is a reliable, quality and affordable advertising platform with no hidden fees for either advertiser or customer, and crucially it generates many of our bookings every year. Sarah provides a brilliant service, I have spoken with her many times over the years and greatly appreciate the personal level of customer communication. Thank you.”

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“I have advertised with Independent Cottages since they first started. It has always been at or near the top of the searches and we have had extremely good bookings of our cottages through our adverts. They are excellent value and I highly recommend using them.”

Independent Cottages 5 star review on 24th March 2017

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Independent Cottages is rated 5.0 based on 637 reviews