Independent Cottages Reviews

Name: Independent Cottages
Address: LG.03 Cargo Works, 1-2 Hatfields, London, London, London Borough of Southwark
Rating: 4.97

5.0 Rating 637 Reviews

100 %

of reviewers recommend Independent Cottages

Company Reviews

Metrics

Info

5.0

Based on 637 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Independent Cottages:

We're passionate about holidays in the UK, and promote independently owned, self-catering holiday accommodation. Our independence means that we don't charge hidden commissions to owners, or booking fees to holiday makers, and we aim to keep it that way.

Visit Website

Phone:

02036370812

Email:

marketing@independentcottages.co.uk

Independent Cottages 5 star review on 22nd October 2024

Anonymous

Anonymous // 01/01/2019

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“I have been using Independent Cottages for 3 years now to advertise my holiday property. The website is easy to use for both the owner and the customer and I am very pleased with the amount of enquiries generated. Recommended.”

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“I Joined Independent Cottages just over a year ago and I must say I am extremely happy with the attention to detail, the communication and the overall business ethics of this company. Sarah and Steve are always available to assist with any questions or issues and are very helpful. The owners section is very user friendly and easy to navigate. I would definitely recommend Independent Cottages to fellow owners and anyone searching for their perfect holiday destination.”

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“Having advertised Boltons Tarn Luxury Log Cabins through Independent Cottages for the last 8 years we can wholeheartedly recommend them to anyone looking to let their holiday property. The personal guidance received from Sarah Jarvis is a valuable service which few other advertisers give and a reply to any questions is promptly dealt with by Sarah Realistically it gets harder each year to stay competitive when competing online with the big players, their huge budgets grabbing the highest positions on search engines. Independent cottages are still holding prime positions when holiday accommodation searches are made ensuring good returns for their advertisers.”

Independent Cottages 5 star review on 23rd October 2019

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“We've been delighted with the level of bookings that Willow Wood has received through Independent Cottages since listing the cottage on Sarah's website just over a year ago. But it's not just the business generated that has been impressive - it's the lengths that Sarah goes to in order to ensure the listing is going to deliver, together with the service she provides responding to owner questions and issues. Independent Cottages represents excellent value in my opinion for any owner looking to rent out a property to holidaymakers.”

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“From the moment I listed my cottage, the service has been impeccable. I feel as if Sarah takes a personal interest and the site produces a stream of bookings allowing me to dispense with other less successful sites.”

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“Independent Cottages are very friendly, helpful, prompt and effective. We are very pleased with the number of booking enquiries we receive through Independent Cottages.”

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“Independant Cottages Web site has servered our Business very well over the years, we would be more that keen to recormend their site to any of our fellow cottage owners”

Independent Cottages 5 star review on 24th September 2019

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“I was looking for a property that is suitable for my nephew who is disabled. Sarah very patiently listened to my requirements and then promptly researched various options for me which I doubt I would have found myself. Overall a very helpful and efficient service.”

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“Managing my own holiday cottage is all new to me; opened in September 19. I like being in control of bookings which is why I chose Independent Cottages to advertise. Sarah is always quick to respond and answer any questions. The owner area is easy to use and has some helpful up to date data on industry trends or potential issues you may face such as current scam threats to be mindful of. All very helpful and reassuring.”

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“Tregrehan Garden Cottages have used Independent Cottages as a marketing platform for many years. I recommend them to all my fellow host friends. The website, personal service and digital expertise are excellent. It is one of the few true direct to owner sites in the market. I particularly like the flexibility to continually add and change last minute availability myself. This site is a great credit to Sarah & Steve.”

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“Very responsive team and the "go-to" listing site for promoting short breaks and special offers. Best money spent on advertising for the last 9 years”

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“We have used Independent Cottages for 10 years for the advertising of our holiday properties. We have always received efficient, polite and timely service from Sarah and her team and will continue to use them going forward. It is rare these days to find an online hoiday let business that still delivers personal service. Thank you Sarah & team.”

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“Ashdene holiday cottage. Always found a consistent flow of traffic from Independent Cottages and considering they are competing with the big boys they are professional, polite and helpful. The pricing is extremely competitive, one slight niggle I wish they had a section for cottages with exclusive Indoor Swimming pools and Hot Tub's they are the most popular but sadly you need to scroll to the bottom of the main page or navigate through pages to get to this.”

Independent Cottages 5 star review on 16th August 2019

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“This has been our first year with Independent Cottages and we are delighted to have been able to advertise our cottage with them. We've had some lovely guests and the support we've had from Sarah has been brilliant. The owners area on the website is easy to use and it's great to have that direct communication with enquiries and bookings. Thank you IC team - brilliant customer service - from the Parsons family :-)”

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“Excellent customer service very friendly and efficient”

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“I have advertised with Independent Cottages for several years and been pleased with the number of bookings I have received.”

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“I've been letting using Independent Cottages for a few years and its been successful. I've got some good booking from some great Guests. The web site for Owners is clear and easy to use. Barrie Richmond - Owner Bay Tree, Braunton”

Independent Cottages 5 star review on 16th July 2019

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“I have used Independent Cottages to advertise our 4 one-bedroom holiday cottages for a number of years now and have found them to produce a significant number of leads (and subsequent bookings. The website is easy to use and comprehensive. I have found Sarah very easy to communicate with and most professional”

Independent Cottages 5 star review on 5th July 2019

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“Great communication at all times, quick set up and simple website to navigate as an owner. Lots of useful hints and tips for owners. Had my first booking in the first week.”

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“Excellent service, save money and book your holiday with the owner direct on this website and be assured that each rental is genuine.”

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Independent Cottages is rated 5.0 based on 637 reviews