InCrystals Reviews

Name: InCrystals
Address: Unit 17, The Hawthorn Centre, Elmgrove Road, HARROW, HARROW
Rating: 4.39

4.4 Rating 710 Reviews

84 %

of reviewers recommend InCrystals

4.4

Based on 710 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About InCrystals:

Since 2005 , we’ve been at the forefront of creating laser photo crystals and photo gifts using
advanced digital technology. We like to think of ourselves as pioneers turning your photos into a
range of long lasting gifts.

Visit Website

Phone:

02088615251

Email:

info@incrystals.com

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“The same issue as in other reviews. Paid for the LED base at the point of ordering but did not receive it. I replied to the order confirmation email as stated for any issues. No reply. I phoned the next two days with the promise of somebody calling back. Still waiting. Obviously a tried and trusted way of ripping people off, which is a shame as the crystal itself is very nice.”

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“Very happy thank you”

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“I have got the crystal but not the LED base that I had paid for I am unhappy I phoned last Friday about it they said they would call back and I have heard nothing so I don’t even know if I’m getten the LED base it was a present for my girlfriend for Xmas and I am not happy i only received half of it”

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“The crystal is lovely. The LED base hasnt arrived. Ive messaged twice with no respond. I need the base S. AP as it is for a Christmas present.”

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“Very good better than I thought it would be.”

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“I am still waiting for it to arrive so I can’t rate it”

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“Absolutely thrilled with my purchase”

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“Lovely gift made quickly for a reasonable price.”

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“Really pleased with it, was done for a gift for my wife”

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“Have used Crystals several times and found the product to be of excellent quality and good value for money Quite an amazing product”

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“Extremely poor customer service , still have not resolved an issue from over a year ago.”

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“Brilliant service as always.... I will use again and again”

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“I waited 3 weeks for my order and when it arrived it was cracked.”

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“Nicely made”

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“Absolutely loved it. Will be lovely for my mams Xmas present. Great quality and quick delivery.”

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“Scammers avoid”

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“Everything 100per cent satisfaction.”

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“Great quality and fast delivery can’t fault anything”

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“I've purchased from you many times the the service as always been fast and efficient. But I've ordered this time and I am still waiting for my crystal to arrive. I've emailed a few time and left messages in your contact us.”

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“Have had previous orders and been delighted however this order is sitting at "processing" some 10 days after payment taken. Phone calls are cut off on answer. ?????”

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InCrystals is rated 4.4 based on 710 reviews