In Memory Of Life Reviews

Name: In Memory Of Life
Rating: 4.97

5.0 Rating 619 Reviews

100 %

of reviewers recommend In Memory Of Life

Company Reviews

Metrics

Info

5.0

Based on 619 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About In Memory Of Life:

In Memory Of Life is a London based funeral directors, proud to offer fully personalised and affordably priced funerals, delivered by our experienced and compassionate team.

Visit Website

Phone:

0203 095 2916

Email:

hello@inmemoryoflife.com

In Memory Of Life 5 star review on 12th June 2024

Louisa

In Memory Of Life 5 star review on 3rd June 2024

Graham Cook

Anonymous

Anonymous // 01/01/2019

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“I wouldn’t hesitate to recommend In Memory of Life. They have been incredibly professional and empathetic throughout, answering questions quickly and fully, guiding us through various decisions and helping support us through this difficult time. Communication has been excellent throughout the various aspects of the legal process as well as funeral arrangements and on the day of the funeral itself. The Memorial Page was very useful in letting people know, as well as providing a tribute to our mother; the live stream of the funeral meant overseas family and those not able to attend in person could be a part of the Service. The flowers were beautiful and the Celebrant did a fantastic job in delivering a very personal tribute about Mum. In Memory of Life made a sad and difficult process so much easier to go through. Mum’s funeral was a lovely tribute to a much-loved family member and friend.”

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Posted 10 months ago

“The service and care was exceptionally respectful and dignified.”

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Posted 10 months ago

“Memory Of Life added extreme stress on the family on the day of service due to lack of timing from drivers! We were then rushed from the start and at the crematorium! Driver was unprofessional during journey to crematorium, discussing how his wife had cheated on him! Unacceptable and unprofessional!!!!”

Helpful Report

Posted 10 months ago

Hi Paul, Firstly I’m really sorry you feel so let down by our driver on the day. I completely understand how important this day is and that you only get one chance to say a final goodbye. I am sorry again that in this circumstance the timing did not occur as exactly planned and for the stress that this caused for you. When we spoke on the phone, I explained that the logistics for the funeral are specifically planned to allocate additional time between our estimated arrival with a family and the start of the service. In this case we were allowing 50 minutes for a 20 minute journey to the crematorium. Unfortunately on this morning the team experienced unforeseen traffic on their way to your house and, whilst we were still able to arrive at the crematorium on time, I understand the impact is that you felt rushed on what would have been an emotional morning. It was especially upsetting to hear the comments you shared from our driver which were not appropriate and certainly not aligned with our values as a family business. I apologise again for these comments and please know that we have spoken with the driver in question to ensure this does not happen again. We have built our business on a reputation of care, compassion and putting our families first always and I am glad you shared with me that you felt this from our team through the funeral arrangement stage at least. I'm sorry again that, in this instance, our hearse driver did not meet this standard and for the additional stress you experienced. Our thoughts are with you and your family at this difficult time. All the best, Matthew

Posted 10 months ago

“I cannot recommend In Memory of Life enough, at a very testing time they made everything ok. Between Viv and Kate they took care of everything with amazing efficiency and care. Thanks again.”

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Posted 10 months ago

“Harriet and the team were wonderful throughout this difficult process. Thoughtful, patient, always available and considerate of last minute changes with empathy and kindness. I would definitely recommend them. The celebrant they connected us with, Bob, was absolutely excellent. Everyone commented what a wonderful and beautiful day it was. Brian, the lead conductor, was also wonderful, patient, and kind both on the day and during our chapel of rest visit. Absolutely commendable and wonderful service all around.”

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Posted 11 months ago

“Kate and the team at In Memory of Life supported our family from start to finish. They kept in contact throughout the process. There was no pressure on the family and they let us go at our own pace. The service was beautiful and the team fantastic. May, the celebrant was outstanding and we would highly recommend In Memory of Life to care for your loved ones.”

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Posted 11 months ago

“In Memory Of Life and the team provided us with support that was professional, reliable and caring. When dealing with a loss of a loved one, you really need to be able to trust that the funeral director will address your needs. The team at In Memory Of Life did exactly that. Special, thanks to Harriet and Martin, who were both outstanding in doing their jobs while supporting us at the same time. I would recommend In Memory Of Life to anyone going through that painful process of losing a loved one.”

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Posted 11 months ago

“From the moment we first contacted In Memory of Life right up until delivering our sister’s ashes they have been absolutely brilliant . Have shown respect , compassion and been super efficient to deal with. Huge thanks to Harriet, Megan and all the team .”

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Posted 11 months ago

“We In Memory Of Life to organise our good friends funeral. We cannot thank In Memory of Life enough for all their help and support in arranging the Funeral. Harriet, Kieran and John helped us alot to get everything arranged. We wanted our good friend Kevil to have a King's send off and they had helped to make it exactly that. I have been on the call with Harriet for a good week and a half and Harriet had never let us down, she was on the phone whenever we needed help even after office hours. I will be forever thankful to Harriet for helping us with this Funeral. Harriet was always calm and composed, it had felt like Harriet was with us the famil all the time. Any request we had made Harriet had taken it back done her research and got back to us with the quote and the items we had requested. They had and helped us with everything we had asked for. We had asked for 8 horses and they had the horses ready. The flowrist they had was wonderful all of the flowers and the decor was eligant and we did manage to give our good friend Kevil a King's send off. On the day of the funeral Kieran and John was always close by making sure everything is running smoothly and making sure we had everything we needed. We had made a few request on the day itself and they had somehow managed to get that sorted. This wouldn't have run smoothly without Kieran, John and the others staff as there were around 300 people whonhad showed up for the Funeral. I thank each and everyone from the bottom of my heart for helping us with this. Again Thank you so much I could not have done this without you Harriet. May God bless you abundantly and I hope all you dreams come true. You truly are a good soul. I can hands down recommend In Memory of Life to anyone who is looking for a support Funeral Service which you would like to run smoothly and without any stress or tension. I thank you again In Memory of Life. Loads of love Richard”

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Posted 11 months ago

“I hadn’t heard of In Memory Of Life before, but I’m so pleased I took a leap of faith with them for my mother’s funeral. From the first phone call, I really felt looked after. Kate was extremely kind and sensitive and gave advice on every element - and even beyond the scope of her role, regarding physio support for my Dad. On the day itself, Donna and her team were the consummate professionals and took great care of my family from the departure from our house with the hearse to being dropped at the wake venue. The vehicles were immaculate and Donna was even wearing a fuchsia pink tie in honour of my Mum. I would highly recommend In Memory of Life and wouldn’t hesitate to use them again. Many thanks”

In Memory Of Life 5 star review on 4th December 2023

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Posted 11 months ago

“I found 'In Memory of Life' online whilst browsing funeral directors in Barnet as we live outside the area. Their service is first class - very caring, compassionate and efficient. We were able to order the flowers and Order of Service through them as well. Kate kept us informed every step of the way and phoned the day before the funeral to run through everything. John, the conductor also phoned and introduced himself and again was very helpful and friendly on the day. I would definitely recommend 'In Memory of Life' to anyone arranging a funeral in the Greater London area. Wonderful service!”

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Posted 11 months ago

“Many thanks for all your help and support over the past few weeks. You and the team have been wonderful and made a very challenging time much more manageable. On behalf of my family, thank you. Paul”

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Posted 11 months ago

“Thank you so much to Harriet and the team. It was so good to have such a personal touch, it made the whole process feel easier and it was very comforting to have such a genuine person to deal with. Cannot praise ‘in memory of life’ enough, they went above and beyond. Thank you”

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Posted 11 months ago

“We used In Memory of Life to organise our Mums funeral. Harriet our undertaker was so helpful. Nothing was too much trouble from organising Mums collection. The slide show at the crematorium and the music for the service we had chosen. Everything was checked and double checked. The whole funeral ran seamlessly. John & his team with the cars were kind thoughtful & couldn’t have been more helpful. We used Viv Thomas a celebrant recommended by Harriet who was amazing & delivered the service with great compassion. If sadly you are organising a funeral for a loved one I would not hesitate in highly recommending Harriet & her team. They helped make a difficult day run smoothly & without any stress to the family. Our heartfelt thanks go out to all of them.”

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Posted 11 months ago

“A fantastic service is provided by In Memory of Life, Rebecca, Megan and the team on the day are always there to assist with anything. I could not recommend them highly enough at the most difficult and stressful time. Thank you for all you did for us.”

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Posted 11 months ago

“I cannot thank In Memory of Life team enough for their help and support in arranging the funeral of my partner Carl. From my first initial contact with them right through to the funeral day itself, they were all so proffessional and caring to what I wanted for Carls funeral. A special thanks to Harriet who arranged everything, kept me fully up to date with everything that was happening with the arrangements. Ruth Arnold the celebrant led the service and her eulogy of Carl was 100% perfect. Thank you Harriet, Ruth, Alex and all the team at In Memory of Life for making one of the sadest days in my life a little more bearable. I cannot recommend your services enough, even to the point that I have already told my children, that when my time comes they have to arrange my funeral through yourselves.”

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Posted 11 months ago

“In Memory of Life were very quick in their responses both via E-mail and Telephone. They listened to what we wanted for our mum and were able to offer us the services that we required whilst taking away the services that we did not require. They did not try to charge us additional fees for services that we brought in from elsewhere (which some other Directors had tried to do). Everything ran very smoothly and we as a family were very grateful for the assistance of Megan, Rebecca and Martin.”

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Posted 11 months ago

“I would like to give a big thanks to In memory of life for their support. I highly recommend this funeral service. I felt supported every step of the way and their fees are good. Once again a big thanks to In memory of life. 💐”

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Posted 11 months ago

“In Memory Of Life were so gentle and kind from the first phone call to enquire about a funeral for my partner up to the last phone call asking how everything went and how we were doing. The respect and understanding they showed the family is beyond words. Michelle was at the other end of the phone for every question or change I needed . The Celebrant James was so understanding and made the funeral so personal and John the conductor of the funeral what amazing and respectful young man . In Memory Of Life made the most difficult time in our life's so much easier so thank so much from all of James' Family”

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Posted 11 months ago

“Although a very difficult time for our family. The service provided was very good indeed. Brian was most kind and considerate, and his colleagues showed respect for my late sister. Our celebrant was May Andrews she was exceedingly professional and I would not hesitate in recommending her.”

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Posted 11 months ago

In Memory Of Life is rated 5.0 based on 619 reviews