In Memory Of Life Reviews

Name: In Memory Of Life
Rating: 4.97

5.0 Rating 620 Reviews

100 %

of reviewers recommend In Memory Of Life

Company Reviews

Metrics

Info

5.0

Based on 620 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About In Memory Of Life:

In Memory Of Life is a London based funeral directors, proud to offer fully personalised and affordably priced funerals, delivered by our experienced and compassionate team.

Visit Website

Phone:

0203 095 2916

Email:

hello@inmemoryoflife.com

In Memory Of Life 5 star review on 12th June 2024

Louisa

In Memory Of Life 5 star review on 3rd June 2024

Graham Cook

Anonymous

Anonymous // 01/01/2019

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“Memory of life organised my father's funeral, living so far away from London I was a little apprehensive but hariette and the team where very helpful, respectful and very professional.”

Helpful Report

Posted 3 years ago

“I would highly recommend In Memory of Life. From the very first phone call to the end they exceeded my expectations. They were professional, sensitive, caring and always on the end of the phone. Luke, Matt, Harriet and the team took the stress away. The service was beautifully personal and May done a wonderful job. Our family have used the same funeral directors for years but it is refreshing to be able to use In Memory of Life and I hope they stay in business for many years to come. I cannot thank them enough. Kim”

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Posted 3 years ago

“Lovely and professional services provided. Memory Of Life are such a great team who were so supportive and attentive during such a difficult time, everything was may so easy and clear, from the initial contact with them to the very end. Brian our funeral conducter on the day was such a lovely man and the rest of the drivers too, they were all so respectful, patient and just made the day run so smoothly; my father had a beautiful send off. Thank you Harriet, Matt, Brian and Luke for all your help and support.”

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Posted 3 years ago

“Thank you to Harriet for helping us at this difficult time. Throughout the process of arranging the funeral, Harriet kept in touch and guided us through, offering advice and support. If you have any questions then Harriet was always on hand to answer and provide reassurance. In Memory of Life were very professional, yet had the friendly touch that you need at a time like this, so would not hesitate to recommend.”

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Posted 3 years ago

“The team tried their best to accommodate and make the family feel comfortable at the most difficult times and did their best to answer questions at the most frustrating moments.”

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Posted 3 years ago

“Very good service, having everything ( that is the flowers, laising with the church, the graveyard, etc) under one umbrella made things alot easy. You were very patient, able to assist and guide us through the all process as it seemed complicated for me at the beginning. We were able to decide on how we wanted things to be on the funeral day. The chapel of Rest for viewing, is very clean too.”

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Posted 3 years ago

“Very helpful and knowledgeable guys. Guided us through the process and flagged things that we hadn't thought of, but without ever trying to up-sell us or influence the event, so we got very much the funeral we wanted.”

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Posted 3 years ago

“I had an amazing experience with the Memory Of Life team, Luke being my main point of contact, when laying my mother to rest. He was very attentive, easy to reach and helpful during the weeks leading up to it. The conductor Dean and his colleagues on the day were respectful and well organised. I would not have been able to give my mother such an beautiful send off without their help and support. Thank you”

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Posted 3 years ago

“Through all that I have been through Nick and Harriet have been amazing . Nick kept the comunication as promised and Harriet followed up always . My baby had a amazing day and I did not expect none of it . Such a beautiful day to remember and this is because of the In memory of life team including Lee. They where warming, welcoming and thoughful with every detail . I recommened them and with no doubt will say service like theres is worth everything . Thank you”

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Posted 3 years ago

“Very kind and understanding customer service. Did an excellent job of arranging our funeral catering for every need and request.”

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Posted 3 years ago

“I am not sure whether it was being an independent family business or the reassuring reviews that led me to choose In Memory of Life to arrange my brother's Funeral but it was certainly an excellent decision. Right from the first contact with Nick and in quite difficult circumstances everything was handled with great care and compassion. I was in some respects quite definite in what I was wanting but on other matters needed some helpful guidance. Harriet’s attention to detail, suggestion of crematoria and choice of suitable celebrant enabled us to arrange a beautiful celebration of life and fitting farewell for my brother, even with the current COVID restrictions and I would recommend them on all levels, including cost.”

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Posted 3 years ago

“In Memory of Life was the only funeral agency that I contacted after my husband tragically passed away last month. To that day, I had zero experience with arranging anything as emotionally devastating as a funeral of the loved one. We have no family in the UK and I had absolutely no idea what to expect with regards to the necessary arrangements. However, after initially spending over an hour on the phone with Matt, I felt completely certain that I wouldn’t be calling any other funeral directors - I have just had my hundreds of questions answered in a most gentle, sensitive and professional matter. Matt and his team seemed to know exactly what had to be done and reassured me that they would follow all our wishes while my husband was in the care. They certainly stayed true to their word and dealing with him and Harriet had been an absolute pleasure during these difficult times. After that first telephone conversation, I still had a thousand of more questions and tens of decisions to make and I felt truly supported and cared for all the way. There had never been any pressure, only understanding, kindness and empathy. Speaking to Harriet was like chatting to an old friend. She was patient, responsive, gentle and understanding every time we spoke. I just felt reassured that they were also taking the best possible care of my dear husband. Everything also went incredibly smooth on the day, with Brian taking a great care of us. My 16-year old daughter commented that she was no longer be afraid of funerals with both of us feeling completely at peace afterwards. Massive thanks to everybody at In Memory for treating our family with dignity, respect, patience and understanding!”

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Posted 3 years ago

“I can’t thank the team at in memory of life funeral directors enough. My dad’s funeral went well thanks to Harriet and the rest of the team who made sure everything went well. Harriet and the team were very patient with me and my family. They also listened to us and were very flexible to make sure things were done to suit our preferences. I remember when me and my sisters were struggling and being indecisive about the photos for the order of service and Harriet was very helpful to ensure and we finally had good photos for it. Martin was the conductor for the day and he was such a compassionate gentleman I really appreciate his support and flexibility during the day. The whole service went well. It felt more like a celebration of life rather than a burial and my family both here in the UK and Africa are happy with the way it all turned out. I am grateful for your service and I’m glad I turned to In memory of life for their services.A massive thank you again to Harriet and the rest of the team.”

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Posted 3 years ago

“This company has been amazing from start to finish. When I was faced with doing my mums funeral as young girl of 33 I'd never planned one before but Harriet helped make everything so simple. The attention to the small details to make your loved ones day perfect is spot on. On the morning of my mums funeral we even had a small disaster strike in getting to the crematorium there was an accident right outside which caused traffic and my mum arrived later as did the guests. Matt was very quick to sort it out and we as a family did laugh as my mum was always late. It was a beautiful celebration of life. Brian who was coordinator for the morning was lovley and took time to talk to my dad who wad struggling alot. If your looking for a company with that personal touch then you can stop looking because In Memory Of Life is the company for you. I just wanted to say thank you so much for the support as company you have given me and my family in a very hard time. I would recomend this company for anyone who has never planned a funeral before.”

In Memory Of Life 5 star review on 22nd March 2021

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Posted 3 years ago

“Thank you to all the team at in memory of life for your guidance and care in dealing with our loss.special thanks to Luke who led me through the whole process.we were treated with courtesy,kindness and compassion.many many thanks to all who were involved. An excellent company. Regards from Margaret bailey”

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Posted 3 years ago

“I'd Like to Thank all the team at Memory of Life for being there at what was the hardest time of our lives, we cant thank you enogh for Making this smooth and un hurried, we were treated with dignity and respect, as was the ceromey of our late Mothers Funaral. Kindest of Regards John Paul James”

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Posted 3 years ago

“Everyone was courteous and helpful, keeping in contact with the family throughout the funeral preparations.”

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Posted 3 years ago

“Matt, Harriet and the team at In Memory of Life were brilliant. So kind and empathic, as well as super flexible and always available to all our needs. Their transparency and respectful approach throughout helped us to feel reassured every step of the way. I really couldn't fault the service at all. Thank you so much for making our final goodbye so special.”

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Posted 3 years ago

“Thank you for all your help in planning my grandma’s funeral. The support we received from Matt and the team was amazing. Whenever we had any questions he was there to explain our options and walk us through the process. I highly recommend In Memory of Life, they made a very hard moment a little bit easier.”

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Posted 3 years ago

“I was asked to arrange my late cousin’s cremation by his sister who is 89. Living 100 miles away coupled with the Covid 19 travel restrictions added to my challenge. With her instructions firmly in my mind I looked for a funeral director offering their services in her/their area. I contacted In Memory of Life, (only funeral director contacted) after initially speaking to Matt who was transparent from the start and immediately understood my surviving cousin’s requirements, and also explained that they are a small family concern and would be there for us! With later conversations at various stages with Mick and Harriett I could not have wished for more attention, their empathy at all times has been exemplary. Thank you not only for your service to my late cousin, but importantly the manner in which you carried out our instruction”

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Posted 3 years ago

In Memory Of Life is rated 5.0 based on 620 reviews