In Memory Of Life Reviews

Name: In Memory Of Life
Rating: 4.97

5.0 Rating 636 Reviews

100 %

of reviewers recommend In Memory Of Life

Company Reviews

Metrics

Info

5.0

Based on 636 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About In Memory Of Life:

In Memory Of Life is a London based funeral directors, proud to offer fully personalised and affordably priced funerals, delivered by our experienced and compassionate team.

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Phone:

0203 095 2916

Email:

hello@inmemoryoflife.com

In Memory Of Life 5 star review on 21st November 2024

Kadi

In Memory Of Life 5 star review on 12th June 2024

Louisa

In Memory Of Life 5 star review on 3rd June 2024

Graham Cook

Anonymous

Anonymous // 01/01/2019

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“Memory of Life were recommended to me by a close personal friend who had recently used them for an outstanding service for their mother. What stood out from the outset, was their professionalism and approachability. I engaged with Nick initially who I immediately felt comfortable with and who went out of his way to organise an online service for my father that was both beautiful and memorable. The MoL team were empathetic and considerate throughout (both before and after the funeral) and worked tirelessly to ensure all our needs were met. Despite me being abroad and the time difference constraints, Nick had no problem communicating with me. He explained the process and steps thoroughly and made sure to follow up and respond to all my queries in a timely manner. I would recommend MoL to anyone that seeks to provide a funeral service that is full of integrity and honour for their loved one. This is an excellent family business that truly provides first class service.”

Helpful Report

Posted 3 years ago

“I cannot recommend this funeral undertakers enough: their name says it all. The whole team along with Harriet and Matt were excellent and we both feel they were very understanding to our situation and the loss of our loved one. They also found us a most wonderful celebrant who conducted the service and read most beautifully. Nothing was too much trouble and we both felt that by just talking to them it was a great comfort throughout the whole planning and would highly recommend them. Thank you once again!”

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Posted 3 years ago

“We were browsing online when I came across In Memory Of life. At first, we had a look around the website before engaging in a telephone discussion. The basic telephone mannerism was like a peaceful wisher to the ear. Their profession was unquestionable. We just knew, our search was over; disregarded all other options. They sent us beautiful flowers and a card. More than two weeks on, the flowers are still alive (thank you). In Memory of Life made the transition easy and was with us every step where their professionalism was required.They were understanding, encouraging, consistent, resourceful and informative. A very satisfactory service received!! So, if you are looking for a funeral service provider. In Memory of Live will get you through without any unnecessary pressure. They come highly recommended, but, don't take my word for it, contact them and find out for yourself. You will not regret it, I tell you! ”

Helpful Report

Posted 3 years ago

“The professionalism, and respect afforded my family, by "In Loving Memory" was matched by the care, and consideration of the service they provide. We were taken through each stage of arrangements with personal attention, and sensitivity.”

In Memory Of Life 5 star review on 8th March 2021

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Posted 3 years ago

“Compassion, patience and care was above and beyond. A personal and dedicated service. From the first initial call right the way through till the end, Matt and the IMOL partners we encountered along the way were none other than first class. Honestly cannot thank you all enough for making this process as easy as it possible could be, and honouring my mum with the respect and care she deserved. Thank you all from the bottom of our hearts.”

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Posted 3 years ago

“In Memory Of Life were very professional, considerate during this tough time. They were also sensitive, understanding and knowledgeable about Hindu norms and culture.”

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Posted 3 years ago

“A first class service. I would just like to take this opportunity to thank Matt and everyone at In Memory of Life that has had a hand in the arrangements and delivery of mums funeral. This has been the most difficult time for our family with unimaginable pain. Matt and his team have been first class in their service - they have all handled all aspects of the arrangements with sensitivity and care. We dealt with Matt the whole process through - he was very compassionate and sensitive throughout. Communication was excellent, Matt was always on the end of the phone, zoom or email as and when needed, information was communicated quickly and thoroughly throughout. They have met all our requests (going beyond at times) and worked with us with great flexibility and time to ensure that we were able to give mum the service that she so deserved. A massive thank you to the In Memory of Life team - please pass on our appreciation and thanks to all that were involved.”

Helpful Report

Posted 3 years ago

“We communicated with Matt throughout our funeral arrangements. It wasn’t the most straightforward funeral with a very bespoke element to it. Matt was available via a quick text or discussion any time of day, night and at the weekends. IMOL is a young business but Matt shows the maturity and ‘experience’ of that as a representative of a long established one. He was able to pitch empathy and thoughtfulness at just the right level . We would definitely recommend them. Our thanks to the rest of the team too!”

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Posted 3 years ago

“Matt, and everyone at In Memory Of Life provided an excellent and caring service when I needed them to help arrange my Uncle’s funeral. They were available at all times of the day and evening, 7 days a week when I needed to ask a question or get advice. Their professional service coupled with their considerate and sympathetic approach, means I would have no hesitation recommending them to anyone placed in this difficult situation. Thank you. Tony Heldt.”

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Posted 3 years ago

“During this very emotional time the staff of In Memory of life were sympathetic and supportive giving advice and guidance as necessary and making all practical arrangements impeccably. They went above and beyond in their efforts to make the celebration of a life memorable and as painless as could be. I cannot praise them highly enough they were superb.”

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Posted 3 years ago

“Lovely company excellent company to talk to very informative”

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Posted 3 years ago

“The whole team, amazing people. Luke/ Matt / Harriet Great to talk too and made the whole situation easy to deal with. Thanks a lot guys x”

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Posted 3 years ago

“I cannot express my gratitude enough for this amazing company. They have shown nothing but compassion, respect, kindness and professionalism throughout my dealings with them. From the first point of contact with Matthew to the day I received my uncles ashes 2 days ago, every person I have spoken to from In Memory of Life has carried out their business with dignity and respect. The staff have made a very difficult time as seamless and stress free for me as possible and I appreciate the care and most amazing customer service they have provided me. And not to mention we are in the middle of a pandemic, In Memory of Life did not let this effect the care, empathy and standard of service they delivered! Thank You from the bottom of my heart.”

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Posted 3 years ago

“The whole team went above and beyond for our family we can not thank you enough for everything you have all done best wishes”

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Posted 3 years ago

“Harriet and Matt went above and beyond in helping the funeral go smoothly and helped turn a very stressful situation into something more manageable. They were always available at the end of the phone, and were courteous and helpful. It was a pleasure working with them.”

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Posted 3 years ago

“The team were extremely professional, companionate and friendly to work with during this difficult time. They answered queries quickly and efficiently. The service was beautiful and on the day the staff were extremely polite, respectful and willing to help. It made the whole experience easier to deal with. Absolutely gem of a company.”

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Posted 3 years ago

“Matt and the team handled my Aunt's funeral with sensitivity and professionality. In the current Covid situation, we suggested a way of running the funeral online which was somewhat new, not only for people to be able to watch online, but also to allow them to participate online and have some time to share memories together afterwards. In Memory of Life embraced this idea and made it happen. It was a beautiful service, and all the practicalites around the arrangements were made very easy. I and my family are very grateful.”

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Posted 3 years ago

“In just a few words, I felt well supported and felt comfortable with all the help offered to me. I must say my uncle have had a wonderful send off, in spite of the lockdown due to the virus, we were able to exercise due care and distancing for all attendants to be safe as can be. I want to thank Harriet and her team for making it possible for me and family. Once again a big thank you to all. Noreen”

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Posted 3 years ago

“I highly recommend In Memory of Life's funeral service. Matt and Harriet were brilliant. They made the funeral process, which was daunting and overwhelming so much easier. They were always willing to help and nothing was too much for them. This lightened to the load at a very difficult time. My father's funeral was carried out with such dignity and care. The flowers were also beautiful. The whole team was amazing and our family is forever grateful. Thank you In Memory of Life Team”

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Posted 3 years ago

“The team at In Memory of Life were just what we needed at a time of despair and grief. Harriet and Nick were very attentive to detail, caring, empathetic and genuine in their efforts to provide a service fit for my mum. Their steadiness and knowledge of the process was welcomed and bespoke. Thank you to you all.”

Helpful Report

Posted 3 years ago

In Memory Of Life is rated 5.0 based on 636 reviews