In Memory Of Life Reviews

Name: In Memory Of Life
Rating: 4.97

5.0 Rating 620 Reviews

100 %

of reviewers recommend In Memory Of Life

Company Reviews

Metrics

Info

5.0

Based on 620 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About In Memory Of Life:

In Memory Of Life is a London based funeral directors, proud to offer fully personalised and affordably priced funerals, delivered by our experienced and compassionate team.

Visit Website

Phone:

0203 095 2916

Email:

hello@inmemoryoflife.com

In Memory Of Life 5 star review on 12th June 2024

Louisa

In Memory Of Life 5 star review on 3rd June 2024

Graham Cook

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Matt and the team handled my Aunt's funeral with sensitivity and professionality. In the current Covid situation, we suggested a way of running the funeral online which was somewhat new, not only for people to be able to watch online, but also to allow them to participate online and have some time to share memories together afterwards. In Memory of Life embraced this idea and made it happen. It was a beautiful service, and all the practicalites around the arrangements were made very easy. I and my family are very grateful.”

Helpful Report

Posted 3 years ago

“In just a few words, I felt well supported and felt comfortable with all the help offered to me. I must say my uncle have had a wonderful send off, in spite of the lockdown due to the virus, we were able to exercise due care and distancing for all attendants to be safe as can be. I want to thank Harriet and her team for making it possible for me and family. Once again a big thank you to all. Noreen”

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Posted 3 years ago

“I highly recommend In Memory of Life's funeral service. Matt and Harriet were brilliant. They made the funeral process, which was daunting and overwhelming so much easier. They were always willing to help and nothing was too much for them. This lightened to the load at a very difficult time. My father's funeral was carried out with such dignity and care. The flowers were also beautiful. The whole team was amazing and our family is forever grateful. Thank you In Memory of Life Team”

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Posted 3 years ago

“The team at In Memory of Life were just what we needed at a time of despair and grief. Harriet and Nick were very attentive to detail, caring, empathetic and genuine in their efforts to provide a service fit for my mum. Their steadiness and knowledge of the process was welcomed and bespoke. Thank you to you all.”

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Posted 3 years ago

“Thank you to Nick and the rest of the team for all of your help. You handled the funeral arrangements with such compassion and professionalism which took a great weight off our shoulders. Even despite all of the current restrictions you did everything you could to make any of our requests possisble”

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Posted 3 years ago

“Matt and his team did such an incredible job organising our sons celebration. My fiancé and I had specific requirements and Matt went above and beyond to ensure everything was perfect. We couldn't be more grateful for their phenomenal support!”

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Posted 3 years ago

“The death of a loved one is a difficult time made even harder by COVID however Matt and the team were brilliant and really helpful. Mum had a really lovely send off. The motorcycle hearse made the day even more special and Rebecca from Daisy Chain Celebrant services and Martin made sure everything ran smoothly. I can’t thank everyone enough.”

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Posted 3 years ago

“I did not know what to expect this being my first funeral arrangements that I have had to make. All I can say is Harriet and her team were absolutely brilliant they could not have been more understanding or patient with me nothing was too much trouble and no question too silly. The funeral went so well I could not have been happier. They answered every call and responded to every email that I made. I was not rushed into making a decision and no deadlines set right up to the evening before.”

In Memory Of Life 5 star review on 3rd February 2021

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Posted 3 years ago

“Thank you to the In Memory of Life team for their flexibility to our wishes, their clear and sensitive communications and their highly professional service. I would definitely recommend them to friends and family.”

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Posted 3 years ago

“Can I say a big thank you to everyone at In Memory of Life. You made the whole process of organising mum’s cremation easy and stress free and your staff were caring and considerate. Both Matt and Harriet were extremely understanding, giving me advice and understanding of the changes that I made - even at short notice. The wicker coffin and flowers were amazing and mum would have loved them. The process for selecting flowers was simple and many of the mourners used their services to order the flowers, The service was beautiful and a fitting tribute to my mum. May Andrew’s eulogy was perfect and everything was just as I wanted - if not more. A big thank you”

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Posted 3 years ago

“Matt and Harriet were really lovely throughout. It’s the first time I ever had to do anything like this and they helped out at every step and were really nice people to talk to.”

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Posted 3 years ago

“I was so lucky to accidentally call IMOL the morning my mother passed away in our home. They were very professional and caring. Nick and Matt carefully took me through everything that needed to be organized. They helped patiently and sensitively to any requests. The fees are very transparent so you know how much you will be paying and don't have to worry. Our funeral, as many now, was during the pandemic. They were able to provide live streaming for family and friends who couldn't attend. Matt came to the funeral on the day as we had been unable to meet due to lockdown restrctions. All the staff were very kind and friendly and respectful. I would highly recommend.”

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Posted 3 years ago

“Matt & Harriet are both very empathetic and will listen to your wishes and concerns. They organised our funeral in two parts really well and we could focus on saying goodbye without being worried or stressed about anything else. Just as it should be. Cannot recommend more highly 👃🏿”

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Posted 3 years ago

“IMOL were considerate and caring during a very difficult time for my family. Matt was my main contact and I found him very easy to talk to. I could sense IMOL would go the extra mile to ensure my Father got the send off my mother would of wanted for him. As Sikhs we needed to carry out as many of the Sikh traditions. IMOL listened and did as much as they could with respect, under very difficult times with the restrictions we had. Emma & Martin were faultless and on the day of the funeral Martin made sure everything was carried out to my instructions.”

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Posted 3 years ago

“Nick and his team are the best around. My father is a foreign national who passed away in London during cancer treatment. During these trying times due to COVID, larger, well known funeral homes were very difficult to reach and would hardly answer their phones. They also could not accommodate our time frames. Every time we called In Memory Of Life the phone was answered in person no matter the time and the team promptly answered all our questions without hesitation. Arranging a funeral is difficult enough however, arranging one in a country foreign to you can be extremely daunting. Nick was constantly in touch with me (even after I returned to the US) explaining procedures and protocols and we were able to give my father a beautiful funeral quickly, and without any worry at all. They were so accommodating they even drove the hearse to a family member’s residence so she could follow behind and be a part of the funeral procession. The company’s repatriation team also assisted in coordinating the travel documents to take my father’s ashes back home. As a professional event coordinator living in the US, I cannot give enough praise to this company and its team for their expertise, kindness and professionalism.”

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Posted 3 years ago

“Harriet, Matt, Luke, and all of the In Memory Of Life team were amazing and so helpful when dealing with the passing of my Grandad. They made us feel at ease the whole time. Nothing was ever too much for them, and they listened to everything we wanted, down to the finer details. I honestly couldn’t recommend them enough.”

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Posted 3 years ago

“The service provided for our mother was perfect from start to finish. The day was well planned and the team were respectful at all times. Throughout the whole process Harriet & Nick were extremely helpful and available when needed. We would not hesitate to recommend their services.”

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Posted 3 years ago

“Couldn’t have dealt with us more thoughtfully and delicately. They put together everything we wanted, and helped us with the things that hasn’t even crossed our minds. Thankyou for all your help.”

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Posted 3 years ago

“Harriet and Matt gave a very personal and sincere service. Highly professional and ensured every detail was taken in to consideration. Cannot fault them and wish to pass on my thanks to them both, again, for all the assistance they gave.”

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Posted 3 years ago

“My family and I chose In memory of life to help us through the process of arranging my mums funeral and I am so glad I did, we started talking with Matt and right away felt we were in good hands, with the support of Luke. Then Harriet took over to help with the finer details and was very thorough, caring and helpful. I was kept up to date with every aspect and had no worries at any stage. For the chapel of rest and conductor for the funeral day we had Matthew taking care of us and he was amazing and did such a wonderful job of helping us through, even with my last minute nightmare error on my part Harriet saved the day. We chose to have horse and carriage to transport my mum and I am so glad I did it was so beautiful and the horse were handsome. Although it was a wet miserable day Matthew was on point and made sure everything went smoothly and it did., I can’t thank the team enough for helping us through this difficult time. Lastly if you have the opportunity to have doves do go for it they closed the day so gracefully. Thank you team x”

Helpful Report

Posted 3 years ago

In Memory Of Life is rated 5.0 based on 620 reviews