In Memory Of Life Reviews

Name: In Memory Of Life
Rating: 4.97

5.0 Rating 619 Reviews

100 %

of reviewers recommend In Memory Of Life

Company Reviews

Metrics

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5.0

Based on 619 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About In Memory Of Life:

In Memory Of Life is a London based funeral directors, proud to offer fully personalised and affordably priced funerals, delivered by our experienced and compassionate team.

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Phone:

0203 095 2916

Email:

hello@inmemoryoflife.com

In Memory Of Life 5 star review on 12th June 2024

Louisa

In Memory Of Life 5 star review on 3rd June 2024

Graham Cook

Anonymous

Anonymous // 01/01/2019

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“An excellent, compassionate, respectful and thoughtful process end to end, including the service itself. Thank you”

Helpful Report

Posted 1 year ago

“The highest level of service and attention to detail can only come from a truly empathetic desire to help get through what is, inevitably a difficult time. Michelle and Harriet took care of every detail with professionalism and flexibility that ensured a seamless farewell. My deepest thanks for all that you did.”

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Posted 1 year ago

“When our son died in London we felt completely lost, since it meant organising the funeral from abroad, in rather complicated circumstances. We came across In Memory of Life quite by chance and can't praise them highly enough. Their compassion, empathy, commitment, constant but discrete presence and support from the very first phone call to sorting out some outstanding details even after the funeral make for an outstanding team of professionals to whom go our heartfelt thanks for gently guiding us through this heartbreaking experience.”

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Posted 1 year ago

“The team who work for in memory of life are just so amazing and compassionate and caring people. The moment I called and Megan spoke to me. I knew she was the one to go with to Bury my husband. I lost my husband in February he was very young and they took care of him so much. Megan spoke with me with every detail I needed to do and made sure my husband had a beautiful send off. Megan literally planned everything for me and made sure everything was in place for my husband. I am not good with laptops and tech stuff but we communicated via whats app and it was so much easier for me . She is so professional but a caring person too. I was very scared and upset to plan my husbands funeral but at ease with Megan I did it. Even at the Chapel of rest Kieran and his whole team and I wish I remembered the other people's names, they were fantastic with supporting me in the Chapel of rest, John who conducted the service and burial day was very kind it was a hard day for me and I had nothing but respect given towards me and nothing was forced they were giving me the time I needed to speak with my husband just before he was laid to rest , they also looked after my husband with so much respect . It was just what I had visioned for my husband and more... just so so beautiful They also support you afterwards too I had lots of questions that I missed and I was given support after aswell . I cannot thank them enough and I am forever grateful that you cared for my husband If you have lost a loved one please reach out to in memory of life they are a lovely group of people who really care about you and who you have lost. Thank you so much ❤️ I am forever grateful to you all ( I have said grateful so many times but I honestly can't not say it.. you all were so good to me) Sarah O'Brien”

Helpful Report

Posted 1 year ago

“Would highly recommend this lovely team of experts to all, Megan was a great help to having never organised a funeral previously, kept great contact and communicated with me at all times. The service for our loved one, was one of the best, using a recommended celebrant by In Memory of Life who relayed such beautiful words to say goodbye. We truly were touched.”

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Posted 1 year ago

“I was very pleased by the level of professionalism of the service I received when my stepdad died. My family was well supported by the team especially from Kate who was amazing. I definitely would recommend them to others.”

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Posted 1 year ago

“I was very impressed with In Memory of Life. Everything happened in a logical, professional and quick manner. Matthew and Harriet were calm and empathetic in dealing with all of our questions and requests. In addition, the website, funeral portal, order of service and memorial arrangements were really first class - much more than I initially expected from a funeral business. Arrangements for the Chapel of Rest and for the funeral itself were perfect. I was really pleased that I chose In Memory of Life and I would have no hesitation in recommending them.”

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Posted 1 year ago

“I would highly recommend Memory of Life. Very supportive and give my father the perfect funeral.”

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Posted 1 year ago

“We wish to record our grateful thanks to "In Memory of Life" for the caring, sensitive, respectful and efficient way in which every detail of of my brother's funeral was handled. Nothing was too much trouble and everything went very smoothly on the day. Thank you Michelle and team. Best wishes from Pauline and Morris Munns”

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Posted 1 year ago

“It seems strange to recommend a funeral director, but In Memory of Life are exceptional. The care and attention to detail they provided for our daughter's funeral. Nothing was too much trouble. 5 stars doesn't seem enough for the service provided. Everyone we spoke too provided the same level of care, but special thanks must go to Rebecca and Brian.”

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Posted 1 year ago

“Very caring and professional. Supported well by the team and Kate during a complex passing. The team have been fantastic at communicating and checking in to make sure I'm ok. Planning was made bearable with support throughout. The funeral was beautiful and considerations were made that were tailored for the event. The funeral team on the day were also very professional. Small business big heart would highly recommend”

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Posted 1 year ago

“Exceptionally professional courteous and respectful team of people. We would highly recommend their services. My father knew exactly what type of funeral he wanted for my mother,and it was provided. We were guided through every aspect of the process from beginning to end. Michelle and the team have been exceptional. If I needed advice, quick text and she was back promptly. Bryan and the driver were exceptional so professional helpful and respectful. This was a very emotional experience for our family, and the entire team at In memory of life, were just amazing and we thank you all so very much, from the entire Brooker Family We communicated with the team by text,phone or live chat”

Helpful Report

Posted 1 year ago

“Kate was really kind and responsive. She kept me to task when things needed to be done, in a really gentle way. It was helpful being able to communicate via Whatsapp and Kate phoned me quickly if I asked her to when she had a chance. She was accommodating when we changed the order and wanted to provide our own flowers for the coffin. The chapel of rest was lovely and Brian made my aunt and I a lovely cup of tea while we said our goodbyes to Dad. He looked very natural, peaceful and like he was asleep (different from how he looked when he had died, the morticians had done an excellent job in making him look like the photo I sent). Everything went smoothly, the family in Ireland, Canada, New Zealand and India were all able to join us via the webcast service. The pallbearers and main official (sorry can't remember his name or proper title) were professional, kind and very smart. And Alison, the celebrant, was great, she was formal enough but not too formal and made a good speech out of my notes. My dad would have loved it all. Thank you!”

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Posted 1 year ago

“I cannot recommend In Memory of Life enough for the send off they helped me provide for my aunt. They were friendly and helpful and patient with me struggling to organise a funeral from 200 miles away. At one of the most challenging times in my life I could not have asked for anyone better.”

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Posted 1 year ago

“Very attentive to all our needs. Nothing was too much of an ask. Excellent communication channels and Harriet and the the team were always available to listen and support. In fact amazing. The funeral was seamless from beginning to end. Thank you to Harriet Matt and the whole team at in memory of life.”

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Posted 1 year ago

“After tragically losing my fiancée Alice I didn’t have a clue what to do next, I first spoke to Harriet and she was so understanding and explained everything I knew in memory of life was who I was going with, I then spoke to a lady called Megan, and likewise Was so thoughtful and explained everything to me and I had a lot of questions, but between the above and the team of pallbearers who dealt with Alice, they gave her the funeral she deserved, and although it was a heartbreaking situation I hope no one has to go through, I couldn’t ask anymore from them, a big thank you to everyone”

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Posted 1 year ago

“Unfortunately, we lost our dear mum in January after a short 6-day illness. This came as a massive shock to me and my family because it was totally out of the blue, we had not planned anything. I came across In Memeroy Of Life after I researched various companies. I called them up and after a short but very helpful conversation, it became clear in my eyes that this was the company I wanted to help me plan my mum's final journey. The compassion and understanding that I was shown helped me deal with a very difficult and emotional situation. I dealt with Megan the most, whose experience was invaluable in making sure everything went according to plan. I can say with absolute certainty that without her help I would have been lost. My mum's final journey although very upsetting went as we had hoped. I am forever thankful for the kindness, help and guidance I got from the very first phone call. My family would also like to extend their thanks to the team of In Memory Of Life.”

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Posted 1 year ago

“In Memory of Life were absolutely fantastic taking us through everything required for our Mum’s cremation. Harriet was so lovely and brilliant at responding to all our questions ( and within the same day, if not hour). It was a seamless experience. We hadn’t realised that they weren’t actually that local to us but it didn’t make any difference. The funeral was organised and run smoothly, respectfully and beautifully from start to finish. Special mention to the celebrant Harriet suggested (Ruth Arnold) the funeral conductor (John) and the pull bearers. Thank you I feel we gave our beloved Mum a very good send of and at a time we were grieving any pressure was taken away from us. Thank you once again.”

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Posted 1 year ago

“I don't know where to start but can only say Thank You to the team. Started with Harriet and then passed on to Michelle. She was great, patient, efficient, persevering, kind and genuine care was first class. She would always respond to all my queries and requests. The trust was there from start to finish. Michelle was always letting me know what was happening and what needed to be done, we had 2 days of services. Day 1 was services of songs Day 2 was the funeral day Michelle called me the night before to check up on me and to make sure I was happy with all the arrangements. Everything went well on both days, Thank you guys and to think this was Michelle's first burial. A job well done”

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Posted 1 year ago

“In Memory Of Life made arranging my Dads funeral as easy as possible and I am very grateful for that. Everyone was very professional and the day ran extremely smoothly and they were very compassionate. Martin our Conductor on the day was brilliant and Megan who arranged everything was also.”

Helpful Report

Posted 1 year ago

In Memory Of Life is rated 5.0 based on 619 reviews