In Memory Of Life Reviews

Name: In Memory Of Life
Rating: 4.97

5.0 Rating 636 Reviews

100 %

of reviewers recommend In Memory Of Life

Company Reviews

Metrics

Info

5.0

Based on 636 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About In Memory Of Life:

In Memory Of Life is a London based funeral directors, proud to offer fully personalised and affordably priced funerals, delivered by our experienced and compassionate team.

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Phone:

0203 095 2916

Email:

hello@inmemoryoflife.com

In Memory Of Life 5 star review on 21st November 2024

Kadi

In Memory Of Life 5 star review on 12th June 2024

Louisa

In Memory Of Life 5 star review on 3rd June 2024

Graham Cook

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“At a time of loss you need a funeral company that is respectful and in tune with your wishes for the person you lost. Memory of Life was just that, attentive, making sure your wishes were carried out. Everything we requested was delivered, a pleasure to deal with this company. Would use them again id needed.”

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Posted 4 years ago

“In Memory of Life have been very accommodating and as intimate as we would like. They never over stepped or under delivered. From the phone calls to personal meeting to home visits to the day of the funeral. The were wonderful through out the process. They were very professional. Matt, Martin and the team. I thank you for what we were able to control. Thank you for the memories.”

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Posted 4 years ago

“Matt and Harriet were sensitive, flexible and helpful throughout the whole process. It felt like two caring and reliable friends guiding you through a difficult time.”

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Posted 4 years ago

“We would like to thank the team for their handling of our Mothers funeral from start to finish, the professionalism and care they showed throughout was absolutely fantastic, they could not have been more kind and helpful, Special thanks to Harriet and Matt who helped organize everything from cars flowers and a beautiful basket coffin to on the actual day Brian and the lads and Rebbecca our lovely celebrant, we will be forever grateful for the help we received at such a difficult time, we highly recommend In Memory Of Life. Paul.”

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Posted 4 years ago

“The In Memory of Life team were supportive, caring, patient and absolutely wonderful throughout the process of planning our loved ones funeral. Nick, Matt and Harriet aswell as Martin and the other guys were very warm and kind. They made the day go smoothly and there was no pressure or stress. I would recommend this team to family and friends.”

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Posted 4 years ago

“Matt and Harriet were always available when I had queries and were extremely helpful and flexible.”

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Posted 4 years ago

“In Memory were kind and considered whilst helping us plan mum’s funeral. They helped us search through many different venues with several requirements before any guarantee for their services. Matt was exemplary throughout, and Dean was a gentleman on the day.”

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Posted 4 years ago

“Just want to say thank you to Harriet, Matt and the team! From the beginning they made everything so simple and clear. They were patient with us and took note of the little touches that made such a difference. They were always available to contact and I was impressed by the swift responses. The day was wonderful. The funeral director was kind, calm and made sure that everything went smoothly. The online streaming of the service was well executed and the flowers, beautiful. We are grateful and glad that we found their service. Professional and organised, I will definately recommend. Thank you for helping to create a wonderful celebration of life for my father and for your genuine support during a difficult time.”

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Posted 4 years ago

“In Memory Of Life was highly professional in helping me arrange my mum’s funeral. Harriet, Matt and Nick answered all the questions I had in a timely manner and with sensitivity. Many thanks again.”

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Posted 4 years ago

“From my first call with In Memory of Life, I felt reassured that we would be provided with an excellent service. The kindness and compassion expressed in every call, email and question asked felt like it went beyond people just doing their job. No matter what time it was, my emails and endless questions were answered. On the day, the presentation of the bearers was excellent. They were a credit to the team. The flowers supplied exceeded our expectations. The whole service was without fault. I would not hesitate to recommend In Memory of Life and cannot express how grateful I am to the whole team.”

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Posted 4 years ago

“Very helpful over the phone and followed up well. Probably good to have a quick pay online - one time quick choice and purchase to make it smoother but process wasn't too onerous and very polite and respectful conversations. Maybe have some cheaper options to help those who still want to send something but don't have much, especially in times like now.”

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Posted 4 years ago

Hi Karen, Thank you for your feedback, that's really helpful. We are actually just in the process of adding an online payment function for the flowers which will hopefully make it a little smoother as you say. We will also try to add some smaller and cheaper alternatives too. Thanks again for taking the time to leave a review. All the best, Matt

Posted 4 years ago

“Matt was very helpful from day one, was never pushy in trying to get me to spend money (as I had heard funeral directors can be) and was always at the end of the phone for any questions I had. The memorial page that was created is lovely and Matt took great care in creating a video of photographs for the service. The team on the day of the funeral were great too, very calm, kind and professional and made sure everything went smoothly. I am very pleased I chose In Memory of Life and have no hesitation in recommending them.”

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Posted 4 years ago

Hi Erika, Thank you so much for your kind words and taking the time to share your review. It is really appreciated and I am so glad to hear that everything went as well as can be expected given the current circumstances. Wishing you and the family all the best, Matt

Posted 4 years ago

“I found your service very good, I know the flowers were so beautiful, thank you.”

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Posted 4 years ago

“The team at In Memory Of Life were fantastic and arranged a beautiful funeral for our mother. I can't thank you all enough for your kindness, professionalism and genuine warmth shown to us at what was a very dififcult time. The whole process was made so simple and handled with absolute care and professionalism - thank you!”

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Posted 4 years ago

“A big thank you to the whole team at Memory of Life. I recently ordered some flowers through them for my friend’s funeral. I wanted a simple bouquet of sunflowers, my friend’s favourite. They were absolutely stunning and I cannot thank you enough for listening to what I wanted and fulfilling my request without trying to pressure me into having something else. Matt also made the whole process remarkably easy and I really appreciate the time he spent getting back to me, and his very kind nature at a really painful time. Xx”

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Posted 4 years ago

“Good listeners, excellent communication and organisation, flexible and accommodating, sympathetic and empathic responses. I will recommend In Memory of Life Funerals.”

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Posted 4 years ago

“I was very happy with the flowers and service. Thank you.”

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Posted 4 years ago

“Team have been wonderful, very helpful and the service was beautiful they gave my mum a lovely send off. i would recommend them. thank you for making this as easy as possible.”

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Posted 4 years ago

“I took out a feneral plan for my uncle, who passed away two weeks ago. We wanted to do a funeral within 5-6 days and contacted few funeral directors,but no one agreed to arrange it on such a short notice. When I contacted Matt, he could not have been more helpful and compassionate. He managed to arrange it on the day and time of our choice and also kept me informed at every stage of the arrangements. I had lots of questions on behalf of my uncle's family,but I never felt rushed or that my questions hadn't been answered satisfactorily. Matt was very attentive,kind and respectful of the process. I cannot thank enough for the help and support 'The In memory of life Team' provided us at a particularly emotional time. If you want a professional and caring service then I would recommend In memory of life funeral directors.”

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Posted 4 years ago

“The team at In Memory Of were an absolute pleasure. They were very professional and provided us with a personalised service. I am very grateful to have used their service. From the bottom of my heart, thank you once again.”

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Posted 4 years ago

In Memory Of Life is rated 5.0 based on 636 reviews