In Memory Of Life Reviews

Name: In Memory Of Life
Rating: 4.97

5.0 Rating 620 Reviews

100 %

of reviewers recommend In Memory Of Life

Company Reviews

Metrics

Info

5.0

Based on 620 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About In Memory Of Life:

In Memory Of Life is a London based funeral directors, proud to offer fully personalised and affordably priced funerals, delivered by our experienced and compassionate team.

Visit Website

Phone:

0203 095 2916

Email:

hello@inmemoryoflife.com

In Memory Of Life 5 star review on 12th June 2024

Louisa

In Memory Of Life 5 star review on 3rd June 2024

Graham Cook

Anonymous

Anonymous // 01/01/2019

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“The service was excellent. The team were professional from start to finish. I felt the personal interest and care from the team. I would especially like to highlight Emma, the person who led the funeral arrangement for my family, she was exceptionally caring. In my opinion, she went above and beyond and exceeded my expectation. She was efficient, empathetic, patient with us to the day of the funeral. She regularly checked in to see how we are doing. She was not just following protocols but as a family, we felt her genuine concern. From the start, we were fully supported through to the day of the funeral and beyond that. Even after the funeral, we received a phone call to check on how we are doing as a family. I would like to again highlight the professionalism of In Memory of Life service. The quality of delivery was outstanding. The clarity in the service was also outstanding. Martin, the conductor on the day of the funeral, was exceptionally patient and dignifying. He patiently explained the procedure for the day to us and kept communication clear throughout the day. The team were on time and the cameraman did a great job filming the day. In all, I was very happy and extremely satisfied with the service provided by In Memory of Life funeral service. I will highly recommend them for their fine service.”

Helpful Report

Posted 2 years ago

“As a newbie to arranging a funeral , I felt completely out of my depth . I dealt with Harriet from the start , and I cannot express strongly enough how compassionate , helpful, reassuring and comforting Harriet was , as well as helping me to make my mother's funeral exactly as I'd hoped it would be . Harriet's suggestion of the smaller chapel at Golders Green was perfect , which made the occasion more intimate , and also the suggestion of the most wonderful celebrant Ruth , who conducted the service and was simply amazing . Harriet kept me updated all along the line , and kindly checked in on me to make sure I was coping ....true kindness and compassion . I cannot recommend In Memory of Life more highly and thanks to their kindness and professionalism , made a painful occasion , a very special and perfect one .”

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Posted 2 years ago

“It’s taken a while for me to leave a review only because I can’t find the words to express how much Harriet, Nick and team helped us to give my brother the best that we could. Nick understood us straight away from the very first call, we knew we would be in save hands. Unfortunately my brother didn’t leave his wishes of what he would want in these circumstances so it fell to our Mother to take the burden of burying her son. My brothers children and extended family were not happy with the difficult decisions we had to make but Harriet really understood and helped to make the process so much more bearable and during this time Harriet became a confidant. My other brother and I took the lead on Moms behalf and with help from Harriet and her team gave my brother and his children a dignified and loving funeral. Not once were we made to feel alone in this process. Due to ill health and distance some family members couldn’t attend but were able to view the funeral via video link. Family members as far as Jamaica were able to watch the ceremony and commented how lovely the service was. May did a fantastic job. Martin our funeral director on the day was also amazing helping to keep what was a difficult situation calm. I will never forget what In Memory Of Life have done for the family. I wish there was more I could do other than write this review to give accolades to Harriet, Nick and team. It’s horrible circumstances why we met but I do hope you come to the West Midlands. If I ever need your services again which at some point I guess I will I wouldn’t want anyone else to take care of my loved ones, only you 100%. M”

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Posted 2 years ago

“In memory of life where so helpful towards me dealing with my uncle who was cremated,the team at MOL dealt with all my uncles needs in a professional and sympathetic manner. I want to thank Megan who was such a lovely woman who listened and understood what me and family where going through she was very reassuring and comforting towards us. I can’t thank you guys enough. 🙏❤️🙏”

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Posted 2 years ago

“The whole experience was made as simple as possible for us thanks to Harriet’s, thoughtfulness, kindness and expertise in arranging the funeral and Dean’s guidance on the day. We were in excellent hands. So glad we chose them for my father in law’s funeral.”

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Posted 2 years ago

“I don’t have enough words to describe how grateful I am and my family for the humongous help and support that Harriet, Matthew, Megan, John and many more in the team of In memory of life whom I did not had the pleasure to know their names, have had provided in this very difficult times. We couldn’t have done it without their support, very professional, courteous and sensible guidance. Every step of the way, very understandable in all our requirements and flexible in the last minute changes. The respect and dedication that they’ve shown towards my ex father in law. I can’t recommend them enough. It’s the second time that I have needed their help and now they’re like family to me. Thank you so so much In memory of Life for the wonderful service and viewing, you always go the extra mile. Most kindest of regard, Jennette LA”

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Posted 2 years ago

“Planning my brothers funeral was the last thing I wanted to do.I never knew where to begin or what I needed to do.Matthew and Harriet at the memory of life guided me through the entire journey right from the very start and through the planning.They we’re very respectful,understanding,dignified and very patient.They helped and guided me through every question I had and the many difficulties I had remaining professional.caring,understanding and dignified I could ring them as many times and email them with the smallest of questions they were always at the end of the phone putting me at ease and reassuring me that my brothers special day would be as my brother deserved. The day of the funeral went perfectly. The horses and carriage were beautiful.The conductor was so kind and reassuring.He guided us through the day reassuring as we went. Everyone from Memory of Life were professional supportive kind and reassuring. The day was very difficult for me as you can imagine but because of Memory of Life’s care from start to finish it made it that bit easier Breaking everything down step by step.Reassuring as we went. Each step of the way they reassured and put me at ease. I attended my brothers viewing which was very difficultIt it was made easier by the professional respectful and caring Memory of Life.I left knowing and seeing they were taking great care of my brother.Taking into account anything I had asked for.Harriet rang me the following day to ask how the viewing had gone and most importantly how was I doing.I appreciated this very much. Everyone who attended were guided through the day and commented how beautiful the day went and everyone who took part in the day from Memory of life were outstanding from their professionalism to their caring for my brother but also caring for all the attendees. Again the next day Harriet rang to make sure everything had gone well and was I ok.I was very pleased to tell Harriet my bother received the day he had deserved. I am extremely pleased wit memory of life and wouldn’t hesitate to recommending them to everyone.”

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Posted 2 years ago

“The entire team couldn’t of been more helpful in giving our Dad the send off he deserved. Megan who I dealt with the most was so wonderful in explaining everything that we need that I can not fault her at all. An absolutely amazing team. James Carter”

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Posted 2 years ago

“My lovely young sister in law died after a battle with cancer and I offered to help with arrangements. I called several funeral directors, but calling late in the day I was asked to call the next morning. I had been looking for a particular small family firm who had been recommended to us and in the process came across In Memory of Life and called - long past 6 pm - to leave a message. Matthew answered the phone and from that moment on he and Harriet were there whenever I needed help or advice. They were professional, gentle and calm. They navigated me through the set up of the Memorial Page on their site and many friends and family uploaded photos and memories to this. They helped me with all the forms and crematorium and casket decisions. They were understanding, flexible and very kind. The funeral itself went as smoothly as the arrangements and the pallbearers and funeral conductor, Dean, were very well organised and respectful - all went exactly on time and as we had requested. The suggestion of Bridget Salmon as the celebrant was also much appreciated as was the help with the photographic tribute and upload of music for the ceremony. I can very very strongly recommend In Memory of Life. Everyone I spoke with was on the ball and knew about my sister in law's arrangements. Emails were answered and at no time did I feel worried that things may have been missed. Harriet even called me at 9.30 pm one night in response to an email I sent which I expected not to be picked up until the office opened the next day. At such a difficult time for our family, they were solid and always there. I can strongly recommend this firm.”

Helpful Report

Posted 2 years ago

“Everyone at the office I have dealt with were all very polite and professional A special thanks to Emma and Brian but also for the recommendation of Ruth the celebrant Everyone went to plan and with care and respect at all times Thank you You helped to make the sad passing a celebration of my brothers life”

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Posted 2 years ago

“After being very badly let down by Co-op Funeralcare, I found In memory of life on line. From the moment I first spoke to them up to my Fathers Funeral yesterday, I simply couldn’t have asked for a more caring and professional service. Matthew took care of everything, and quite simply couldn’t do enough to assist us in making the necessary arrangements, during a time of great sadness. As part of the process, he introduced us to our celebrant, Bridget Salmon. After the service every attendee commented on what a fantastic job she had performed in giving Dad a very personal and dignified farewell. Everything ran like clockwork thanks to Brian our funeral Director and his team, and the management and staff at the Great North Wood where we held the post service gathering If you are looking for a funeral Director, I would definitely recommend In Memory of life”

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Posted 2 years ago

“Every one at memory of life has been very kind and considerate during this sad times. Every phone call and email was dealt with extrerme sensitivity. Mathew, Heriotte, Megan and Martin who was incharge of the funeral service were excellent.”

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Posted 2 years ago

“Very excellent and caring service especially Harriot. They are very caring and go the extra mile in helping you organize your cremation as stress-free as possible. You can ring them any time with any queries you have I would recommend them to anyone who has to organize a cremation”

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Posted 2 years ago

“I would highly recommend In Memory of Life funeral directors. Emma organised everything and was so caring, helpful and compassionate. She always responded quickly to queries however big or small. Unfortunately we had to postpone the funeral due to COVID in the family. As can be imagined this was extremely stressful but Emma was so helpful in rearranging and providing a sympathetic ear and giving advice. We had some specific requests with regard to the coffin and flowers and Emma went above and beyond to help with these. She also did a brilliant job designing the orders of service, spending lots of time making amends, saying that she wanted to make it perfect for us – she was so kind. I also liked the way you could communicate with In Memory of Life by email, WhatsApp or phone. It was good to be able to send a quick message if you didn’t feel like talking on the phone.”

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Posted 2 years ago

“I am very pleased with the service provided”

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Posted 2 years ago

“I would thoroughly recommend Memory Of Life. We were extremely pleased with the way in which the whole team managed the funeral arrangements. I found all team members very friendly, helpful and responsive. They were very accessible and were very accommodating for our Hindu ceremony needs. The provided clear communication and coordinated everything in a very appropriate manner considering the situation and emotions we were under.”

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Posted 2 years ago

“Hello, I clicked on 'Excellent', I'm not sure if it's showing up though. My experience with In Memory of Life has been very positive at a time of deep personal grief. It was clear to me from the outset that the team was well-organized, respectful, and provided a personal level of care to both the deceased and their loved ones. The team was also flexible and very accommodating. It made a very difficult time that much easier to handle. They were impressive, professional and caring. All the best Pietro CALCATERRA.”

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Posted 2 years ago

“As a family we really couldnt fault any aspect of the service we were given by all the members of In Memory Of Life. From the first phone call to the aftercare, we were shown nothing but compassion and respect.Megan was so patient with all our requests and changes made throughout,and she was available anytime we needed her,thanks to the whole team the funeral was perfect,including Bob and the car driver,and May the celebrant.We had lovely feedback from all those that attended.Cant thank you all enough for the lovely service.”

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Posted 2 years ago

“In Memory of Life team, Mathew, Meagan, Harriet and Brian. I am very grateful fir your support throughout my brother’s funeral. You are fantastic, you made everything seems easy by sourcing all we need for my family. Thank you soo much”

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Posted 2 years ago

“In Memory Of Life were absolutely incredible in dealing with the funeral of my Aunty. From the first enquiry to the completion of the funeral the service was professional, efficient and excellent. The team made the process run smoothly and were available for questions I had. Thank you for the expertise shared to make a difficult time function with ease.”

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Posted 2 years ago

In Memory Of Life is rated 5.0 based on 620 reviews