In Memory Of Life Reviews

Name: In Memory Of Life
Rating: 4.97

5.0 Rating 619 Reviews

100 %

of reviewers recommend In Memory Of Life

Company Reviews

Metrics

Info

5.0

Based on 619 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About In Memory Of Life:

In Memory Of Life is a London based funeral directors, proud to offer fully personalised and affordably priced funerals, delivered by our experienced and compassionate team.

Visit Website

Phone:

0203 095 2916

Email:

hello@inmemoryoflife.com

In Memory Of Life 5 star review on 12th June 2024

Louisa

In Memory Of Life 5 star review on 3rd June 2024

Graham Cook

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am so very grateful to the whole team at In Memory of Life for how they handled my Father's cremation - with respect, kindness, gentleness, dignity and professionalism. From the friendly, clear and helpful emails to the actual service itself - every step was personalised and done in a very very caring way. Although I hope I never have to go through this again, if I do, I would certainly choose In Memory of Life to help me with it.”

Helpful Report

Posted 5 months ago

“I am very grateful for the team at In Memory of Life who have handled my sister’s burial ceremony with care, kindness and love. I send my special thanks to Harriet, who was exceptional. She was ready to listen, she met some short notice deadline to ensure I get every service I needed. Thank you for your kindness and support if such a difficult time of my life. I will not forget Alex who was my point of contact on the burial day, he was excellent and involving me in each step by informing me whatever was happening. Thank you very much. PN”

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Posted 2 days ago

“Very good service delivery”

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Posted 1 week ago

“The Memory of Life team were on top of everything, responsive to emails and calls, very professional and sensitive.”

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Posted 1 week ago

“In Memory Of Life were fantastic at every step of the process. They were incredibly communicative over a mixture of whatsapp/email/phone, and I felt secure and confident in their service. They made sure that I was informed of every small decision that needed to be made, and helped advise on various aspects. A special commendation should be made to Kate, who offered a personable and above all KIND approach to facilitating the funeral. I am very grateful for their assistance with this, and would recommend them in future (though hopefully not anytime soon!)”

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Posted 3 weeks ago

“The In Memory of Life team were unfailingly helpful and courteous. Calls were returned, advice and support freely given. Any problems were gently explored and resolved”

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Posted 1 month ago

“The In Memory Of Life team were amazing, they took away all the stress and anxiety I had about planning my husbands funeral. They handled everything with such care and sensitivity. I couldn't have done it without them!”

Helpful Report

Posted 1 month ago

“Everyone at Memory Of Life were absolutely faultless. They were Professional, kind and very caring and above all so respectful. I cannot praise them enough.”

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Posted 1 month ago

“The In Memory of Life team were really helpful. We had a sudden passing of a family member who was visiting us. The team were understanding. The team explained the whole experience to us in an initial call - the eagerness to help made us choose In Memory of Life. Communication was prompt and very considerate and the team answered all of our questions. I collaborated with Megan and Kate throughout the planning process - both were great and were empathetic. They really paid attention to detail, even ensuring the funeral team wore colour tie to match the colour scheme we chose. Must say the team were really patient with us when we had an abundance of queries. We had a time difference of 5 hours with relatives abroad who were key for making decisions and the team even considered this with helping us get things done on time. We had a short amount of time to plan and have the funeral before repatriation, the team made sure everything would happened in a timely fashion. From the viewing at the chapel rest through to the funeral service the team were really supportive and ensured we had everything we needed to repatriate my aunt. The conductor on the day, Donna, was really a perfect match for our family. She helped to bring a bit of joy on a sad day. The whole family, those who joined then livestream and those who attended in person were really happy with the team! In Memory of Life made the funeral, cremation and repatriation happen all just in time for my family’s return abroad. I’ve thanked the team on behalf of my family but have to thank them here too as they made the whole process much easier. Thank you to the In Memory of Life Team!”

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Posted 1 month ago

“Compassionate staff: Megan and Harriet were very kind and offered practical advice and support throughout. Amendments to arrangements were dealt with quickly reflecting the excellent communication. On the day Stuart directed the funeral in an unobtrusive manner going above and beyond to ensure things ran smoothly. I felt supported at all times. Most importantly my late brother’s life was respected by the team as shown by their compassion and attention to detail. I would 100% recommend this firm to take real care of your funeral needs.”

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Posted 1 month ago

“Highly recommend in memory of life, don’t let them being an online funeral directors put you off, the service they offer is so personal. Harriet was amazing during such a truly difficult time she seemed to genuinely care and her support and understanding was so appreciated. Donna and all of the Team made everything go to plan and made the day we were dreading much more bearable. Also Bob the celebrant gave the service the exact way we wanted it, even though at the time we did not know what that was. Thank you, from Samantha and Family”

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Posted 1 month ago

“They were very caring, supportive and efficient. A good company from the beginning. The only down side was they never spoke to me much about cost. I obviously understand these things cost money, however there was no mention of how much certain things would cost or extra charges Etc along the way. Other than that thought they are a good company and I’m glad I went with them. My mum got the send off I wanted for her and at the end of the day that’s all that matters to me. I would recommend them, I made last minute changes to the service and they accommodated it no issue. There was an error on some of my mums paperwork (not their fault- from the coroner) and they got it sorted for me quickly and stress free.”

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Posted 1 month ago

“Holly was amazing! She went above and beyond to help me through all the steps to take, as well as being very supportive, discreet, understanding and professional and knew exactly what type of things I'd like and the overall style. This is the first time I've had to organise a funeral, and I did feel daunted by the process especially when my head was all over the place from losing my mum.I'm so grateful for all the care taken and would definitely recommend In Memory of Life.”

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Posted 1 month ago

“I was impressed with the kindness expressed in all correspondence, which was efficient and gave all the information I needed clearly and concisely to help me prepare for my father’s funeral. The staff I met on the day of his funeral were helpful, kind and respectful. I would highly recommend this company to anyone looking for a funeral director.”

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Posted 1 month ago

“I found 'In Memory of Life' to be helpful, efficient and supportive. It made a difficult time that much easier.”

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Posted 1 month ago

“Absolutely brilliant ... so well looked after and very respectful. All queries are answered swiftly and they can't do enough for you. So very much appreciated.”

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Posted 2 months ago

“I was so moved by the service for my husband's funeral and the care and compassion shown by everyone to myself and my daughter. We were very grateful.”

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Posted 2 months ago

“In Memory of Life were really fantastic during this difficult type for our family. Their customer service, responsiveness and care was just what we needed and more. They adapted around our specific needs, advised us thoughtfully and helped us to make our mum’s wishes be followed as she would have wanted. We can’t thank them enough and highly recommend them as an extremely professional service. Many many thanks to the team.”

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Posted 2 months ago

“Having just spoken to an unhelpful person at a local funeral directors, thank goodness I came across In Memory of Life after a Google search! Every single person that I dealt with was so kind, sympathetic, helpful, knowledgeable and more. A big thank you to Kate who organised everything with such care and compassion and made sure things ran smoothly on the day. An excellent company and I would recommend them to anyone.”

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Posted 2 months ago

“From the first contact to guiding us through the whole process Holly was fantastic,as was Alex and the guys on the day.”

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Posted 2 months ago

“Laya at In Memory of Life was excellent in helping to organise the committal service for our mum. She was caring, respectful and efficient and nothing was too much trouble. She offered to sort out with a different crematorium where mum's ashes could be scattered and always responded to emails quickly. On the day, the funeral directors were helpful and supportive and the service went very smoothly. In Memory of Life made the whole process much easier for mums.”

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Posted 2 months ago

In Memory Of Life is rated 5.0 based on 619 reviews