In Memory Of Life Reviews

Name: In Memory Of Life
Rating: 4.97

5.0 Rating 622 Reviews

100 %

of reviewers recommend In Memory Of Life

Company Reviews

Metrics

Info

5.0

Based on 622 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About In Memory Of Life:

In Memory Of Life is a London based funeral directors, proud to offer fully personalised and affordably priced funerals, delivered by our experienced and compassionate team.

Visit Website

Phone:

0203 095 2916

Email:

hello@inmemoryoflife.com

In Memory Of Life 5 star review on 12th June 2024

Louisa

In Memory Of Life 5 star review on 3rd June 2024

Graham Cook

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am so very grateful to the whole team at In Memory of Life for how they handled my Father's cremation - with respect, kindness, gentleness, dignity and professionalism. From the friendly, clear and helpful emails to the actual service itself - every step was personalised and done in a very very caring way. Although I hope I never have to go through this again, if I do, I would certainly choose In Memory of Life to help me with it.”

Helpful Report

Posted 5 months ago

“⭐ An Unforgettable Journey to Celebrate Mum's Life ⭐ This incredible team turned one of the most challenging and emotional journeys into a smooth, heartfelt path to a truly unforgettable Happy Life Day for my beloved Mum. From the very first conversation to the care and professionalism they showed on the day, every detail was handled with kindness, consideration, and expertise. Their thoughtful recommendations added magical touches that made the event so special. Even the journey to Mum’s final resting place was beautifully planned, taking us on a route that brought back cherished memories of her life. It was a perfect way to honor her and made us all feel so connected. If you're looking for a team you can trust to guide you through a tough time with grace and leave you smiling, knowing you’ve made your loved one proud, this is the place to go. They truly live by the golden rule my Mum always loved: Treat people how you’d like to be treated. A huge thank you to Harriet and John—your compassion and dedication shone through every step of the way. We can’t recommend this amazing company enough. They’ve left a lasting impact on our family, and I hope many others get to experience their exceptional service in the future. 💫 Highly recommend, 10/10, and a huge YES from us! 💫”

Helpful Report

Posted 14 hours ago

“Honestly, I have nothing negative to say about these funeral directors. They were nothing short of amazing. Their staff related to me with the most impeccable tone of voice and always ensured that I was satisfied every service provided. It was the most pleasant surprise to hear from them today because they were concerned about me. A special thank you to the lovely Harriet, Megan and Mr Grant. You are amazing.”

Helpful Report

Posted 16 hours ago

“Here’s a heartfelt and powerful review: I want to express my deepest gratitude to Holly, Meghan, and John for the incredible support you provided throughout my mum’s funeral. During one of the most difficult times in my life, your compassion, professionalism, and unwavering care made all the difference. Holly, your attention to every detail and calm guidance brought so much comfort. Meghan, your warmth and empathy were a source of strength, and John, your steady presence and support helped carry us through this emotional time. You all went above and beyond to ensure everything was handled with dignity and grace, allowing my family and me to focus on honoring my mum’s memory. Words cannot fully express how thankful I am for your kindness and the role you played during such a challenging moment.”

Helpful Report

Posted 5 days ago

“I am very grateful for the team at In Memory of Life who have handled my sister’s burial ceremony with care, kindness and love. I send my special thanks to Harriet, who was exceptional. She was ready to listen, she met some short notice deadline to ensure I get every service I needed. Thank you for your kindness and support if such a difficult time of my life. I will not forget Alex who was my point of contact on the burial day, he was excellent and involving me in each step by informing me whatever was happening. Thank you very much. PN”

Helpful Report

Posted 1 week ago

“Very good service delivery”

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Posted 2 weeks ago

“The Memory of Life team were on top of everything, responsive to emails and calls, very professional and sensitive.”

Helpful Report

Posted 2 weeks ago

“In Memory Of Life were fantastic at every step of the process. They were incredibly communicative over a mixture of whatsapp/email/phone, and I felt secure and confident in their service. They made sure that I was informed of every small decision that needed to be made, and helped advise on various aspects. A special commendation should be made to Kate, who offered a personable and above all KIND approach to facilitating the funeral. I am very grateful for their assistance with this, and would recommend them in future (though hopefully not anytime soon!)”

Helpful Report

Posted 4 weeks ago

“The In Memory of Life team were unfailingly helpful and courteous. Calls were returned, advice and support freely given. Any problems were gently explored and resolved”

Helpful Report

Posted 1 month ago

“The In Memory Of Life team were amazing, they took away all the stress and anxiety I had about planning my husbands funeral. They handled everything with such care and sensitivity. I couldn't have done it without them!”

Helpful Report

Posted 1 month ago

“Everyone at Memory Of Life were absolutely faultless. They were Professional, kind and very caring and above all so respectful. I cannot praise them enough.”

Helpful Report

Posted 1 month ago

“The In Memory of Life team were really helpful. We had a sudden passing of a family member who was visiting us. The team were understanding. The team explained the whole experience to us in an initial call - the eagerness to help made us choose In Memory of Life. Communication was prompt and very considerate and the team answered all of our questions. I collaborated with Megan and Kate throughout the planning process - both were great and were empathetic. They really paid attention to detail, even ensuring the funeral team wore colour tie to match the colour scheme we chose. Must say the team were really patient with us when we had an abundance of queries. We had a time difference of 5 hours with relatives abroad who were key for making decisions and the team even considered this with helping us get things done on time. We had a short amount of time to plan and have the funeral before repatriation, the team made sure everything would happened in a timely fashion. From the viewing at the chapel rest through to the funeral service the team were really supportive and ensured we had everything we needed to repatriate my aunt. The conductor on the day, Donna, was really a perfect match for our family. She helped to bring a bit of joy on a sad day. The whole family, those who joined then livestream and those who attended in person were really happy with the team! In Memory of Life made the funeral, cremation and repatriation happen all just in time for my family’s return abroad. I’ve thanked the team on behalf of my family but have to thank them here too as they made the whole process much easier. Thank you to the In Memory of Life Team!”

Helpful Report

Posted 1 month ago

“Compassionate staff: Megan and Harriet were very kind and offered practical advice and support throughout. Amendments to arrangements were dealt with quickly reflecting the excellent communication. On the day Stuart directed the funeral in an unobtrusive manner going above and beyond to ensure things ran smoothly. I felt supported at all times. Most importantly my late brother’s life was respected by the team as shown by their compassion and attention to detail. I would 100% recommend this firm to take real care of your funeral needs.”

Helpful Report

Posted 1 month ago

“Highly recommend in memory of life, don’t let them being an online funeral directors put you off, the service they offer is so personal. Harriet was amazing during such a truly difficult time she seemed to genuinely care and her support and understanding was so appreciated. Donna and all of the Team made everything go to plan and made the day we were dreading much more bearable. Also Bob the celebrant gave the service the exact way we wanted it, even though at the time we did not know what that was. Thank you, from Samantha and Family”

Helpful Report

Posted 1 month ago

“They were very caring, supportive and efficient. A good company from the beginning. The only down side was they never spoke to me much about cost. I obviously understand these things cost money, however there was no mention of how much certain things would cost or extra charges Etc along the way. Other than that thought they are a good company and I’m glad I went with them. My mum got the send off I wanted for her and at the end of the day that’s all that matters to me. I would recommend them, I made last minute changes to the service and they accommodated it no issue. There was an error on some of my mums paperwork (not their fault- from the coroner) and they got it sorted for me quickly and stress free.”

Helpful Report

Posted 1 month ago

“Holly was amazing! She went above and beyond to help me through all the steps to take, as well as being very supportive, discreet, understanding and professional and knew exactly what type of things I'd like and the overall style. This is the first time I've had to organise a funeral, and I did feel daunted by the process especially when my head was all over the place from losing my mum.I'm so grateful for all the care taken and would definitely recommend In Memory of Life.”

Helpful Report

Posted 1 month ago

“I was impressed with the kindness expressed in all correspondence, which was efficient and gave all the information I needed clearly and concisely to help me prepare for my father’s funeral. The staff I met on the day of his funeral were helpful, kind and respectful. I would highly recommend this company to anyone looking for a funeral director.”

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Posted 2 months ago

“I found 'In Memory of Life' to be helpful, efficient and supportive. It made a difficult time that much easier.”

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Posted 2 months ago

“Absolutely brilliant ... so well looked after and very respectful. All queries are answered swiftly and they can't do enough for you. So very much appreciated.”

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Posted 2 months ago

“I was so moved by the service for my husband's funeral and the care and compassion shown by everyone to myself and my daughter. We were very grateful.”

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Posted 2 months ago

“In Memory of Life were really fantastic during this difficult type for our family. Their customer service, responsiveness and care was just what we needed and more. They adapted around our specific needs, advised us thoughtfully and helped us to make our mum’s wishes be followed as she would have wanted. We can’t thank them enough and highly recommend them as an extremely professional service. Many many thanks to the team.”

Helpful Report

Posted 2 months ago

In Memory Of Life is rated 5.0 based on 622 reviews