iMyHome Reviews

Name: iMyHome
Rating: 4.66

4.7 Rating 2,337 Reviews

95 %

of reviewers recommend iMyHome

Company Reviews

Metrics

Info

4.7

Based on 2,337 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Write Your review

Tell us how iMyHome made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

iMyHome 5 star review on 2nd September 2021

Charles Nyokanhete

iMyHome 4 star review on 2nd February 2018

Jeremy

iMyHome 5 star review on 10th January 2018

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used iMyHome for 2 surveys - fantastic service on both occasions. Would definitely use again.”

Helpful Report

Posted 3 years ago

“Really quick and easy service. Would recommend and use again.”

Helpful Report

Posted 3 years ago

“Competitively priced and put us in touch with an excellent surveyor.”

Helpful Report

Posted 3 years ago

“I booked a survey and had great service, the vendor pulled out , I have been trying to get a refund of £449 now for over two weeks now , keep being fobbed off with the same story , I have never had a problem with my bank receiving refunds, it’s normally immediate , getting annoyed now Helen Jepson”

Helpful Report

Posted 3 years ago

“Very professional and easy to use .Everything was organised by the surveyor.Would recommend”

Helpful Report

Posted 3 years ago

“The surveyor did a great job and was easy To correspond with. There was considerable delay in getting the survey to me”

Helpful Report

Posted 3 years ago

“Survey went without a hitch. Report was sent to me with 7 days. Would use again and definitely recommend.”

Helpful Report

Posted 3 years ago

“Good communication. Friendly service. Surveyor call day before to introduce himself and to answer any questions. Generally very good and would use again.”

Helpful Report

Posted 3 years ago

“Excellent prompt response from you every time .value for money .I'd not hesitate to use IMyHome again to get your prompt survey .”

Helpful Report

Posted 3 years ago

“Prompt service . Very helpful one to one when further details and clarification required . I would and will use again .”

Helpful Report

Posted 3 years ago

“While in the end I had a survey done, I don't like the booking process (or lack of one) with this company. When you try to book a survey, they cannot see the diary of the Surveyor. I was given misleading information as to available, bookable dates, which caused huge stress and confusion. Saying that, when I complained, a survey was arranged and carried out very promptly.”

Helpful Report

Posted 3 years ago

Good afternoon, Thank you for taking the time to leave a review, I am sorry to hear that you felt misled. All of our surveyors work on a live diary, that can change very rapidly. It is therefore difficult to give exact dates prior to discussing with the agent or sellers. While we do our best to provide everyone with the soonest possible date, it can take a few days for things to be confirmed by the relevant access contact. I am glad to see that in the end we managed to carry out your survey promptly. But should you wish to discuss your case further, please do not hesitate to speak to the team. Many thanks, iMyHome

Posted 3 years ago

“Quick turnaround. Good Communication with updates with the Surveyor. Report was back as promised within 3-5 working days.”

Helpful Report

Posted 3 years ago

“Surveyor was great and service was really quick”

Helpful Report

Posted 3 years ago

“Very good communication, competitive price and a comprehensive homebuyer report. Would definitely recommend!”

Helpful Report

Posted 3 years ago

“Good service. Found someone who could come out to us fairly quickly.”

Helpful Report

Posted 3 years ago

“I received a good service from the surveyor, who was very helpful and informative.”

Helpful Report

Posted 3 years ago

“Just awesome 😎 💕”

Helpful Report

Posted 3 years ago

“The facility that is iMyHome is fine, but the Surveyors used for my survey were poor. The report I could have written myself, and the surveyor failed to mention or spot several issues, including Asbestos roof to the garage, rotten wooden support for the garage roof, which could be moved by hand, and large cracks in the brick wall by the door to the garden from the kitchen , through which daylight could be seen.”

Helpful Report

Posted 3 years ago

“There is no inspection report for electrical installations and heating systems”

Helpful Report

Posted 3 years ago

Good afternoon Mr Lee, Thank you for taking the time to leave a review. Whilst our RICS Chartered Surveyors are, indeed, not qualified electricians or gas safety engineers. We are able to arrange specialist electrical, gas and home services reports, should you wish to get these tested by a suitably qualified individual. If this is something you would be interested in, don't hesitate to give a member of the team a call.

Posted 3 years ago

“When I made my initial enquiry I spoke to a very friendly and efficient person on the phone. My survey was carried out by a RICS surveyor at a very competitive price. I was very happy with the service.”

Helpful Report

Posted 3 years ago

iMyHome is rated 4.7 based on 2,337 reviews