iMyHome Reviews

Name: iMyHome
Rating: 4.66

4.7 Rating 2,337 Reviews

95 %

of reviewers recommend iMyHome

Company Reviews

Metrics

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4.7

Based on 2,337 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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iMyHome 5 star review on 2nd September 2021

Charles Nyokanhete

iMyHome 4 star review on 2nd February 2018

Jeremy

iMyHome 5 star review on 10th January 2018

Anonymous

Anonymous // 01/01/2019

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“Used imyhome for my home survey found to be very efficient. Giving me a good survey they were easy to deal with very polite and very professional would not hesitate to use again”

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Posted 3 years ago

“Very good customer service with easily contactable agents”

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Posted 3 years ago

“I had to chase for everything, once I had chased documents and updates appeared. Didn't like not having a direct contact, every enquiry was responded to by a different person.”

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Posted 3 years ago

Good afternoon Laura, I am sorry to hear that you have not had a good experience. We always try and make things as straightforward as possible when it comes to arranging the inspection. After looking back over the case, I can see that we were able to get a surveyor out to the property within 6 working days, and then the report back to you the following Monday. As I am sure you are aware, the property market has been extremely busy over the recent months due to the Stamp Duty Holiday, along with COVID-19 causing delays as well. I want to apologies on behalf of all of us here at iMyHome that you struggled to make any ground when it came to updates. But hope that once the report was with you, you managed to make full use of any information raised. Kind Regards, The iMyHome Team

Posted 3 years ago

“Really helpful and pointed out concerns I hadn't realised I got and need to bring up to my seller.”

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Posted 3 years ago

“Quick response, went from searching to report received within 3 business days”

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Posted 3 years ago

“iMyHome arranged a Surveyor from e-serve to inspect the property I was hoping to purchase. The survey was thorough and enabled me to re-negotiate my offer. I would definitely use iMyHome again.”

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Posted 3 years ago

“Was really simple to use. Plugged in the postcode of where i wanted surveyed and up came a list of companies and their prices. Was very easy to book and confirm. Received quick response for surveyor and booked in appointment quickly. Nice that everything is in one place.”

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Posted 3 years ago

“Great service and excellent communication. I hadn't heard of iMyHome before and decided to use them as we needed a survey done quickly. They were excellent at communication, very approachable, and their online portal worked really well. The surveyor was great and called at times convenient for us and was happy to answer any questions. Can't recommend enough.”

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Posted 3 years ago

“Really fast and easy process sorting out the survey completely hassle free. Great communication from both imyhome and the surveyor would definitely recommend!”

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Posted 3 years ago

“Very grateful for a quality service with good feedback, on time, first time”

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Posted 3 years ago

“Very efficient and complete report. The surveyor contacted me to understand main concerns and afterwards to inform me of the major findings until report released. I would definitely use them again.”

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Posted 3 years ago

“Efficient service Good communication throughout”

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Posted 3 years ago

“Excellent service. Would recommend. A very thorough and informative survey supported with photographic evidence. Managed to get a cancellation so the whole process from booking to receiving the survey only took about 10 days. Good job.”

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Posted 3 years ago

“Cheap, fast and allocated us a great surveyor.”

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Posted 3 years ago

Hey, Thanks for taking the time to leave a review, glad we got everything sorted in a timely manner for you :) All the best, The iMyHome Team

Posted 3 years ago

“Great service and great communication. The homebuyer report was very useful too! Thanks.”

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Posted 3 years ago

Good morning James, Communication is always key right, buying a house is never an easy task, so it is good to hear that we managed to make the survey process slightly easier! Plus, it's great to hear that you managed to use the Homebuyer Report to your advantage. All the best with the rest of the purchase The iMyHome Team

Posted 3 years ago

“I found iMyHome to be very helpful, with good communication and very competitively priced. They carried out the survey quickly. The report was through and when I requested a paper copy they were more than happy to send me one. I would recommend them”

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Posted 3 years ago

Good morning Meryl, Thank you for the kind words, we strive to make things as easy as possible. It is good to hear that we were able to arrange everything quickly and get everything sorted efficiently for you. I hope the rest of the purchase went well for you. All the best, The iMyHome Team

Posted 3 years ago

“Received a decent report from assigned surveyor which helped us make an informed decision in purchasing property and negotiation. Definitely would recommend it to buyers.”

Helpful Report

Posted 3 years ago

Good afternoon, Thank you for taking the time to leave a review. It is good to hear that you were able to put the report to use, buying a house can be daunting, so having all of the information available to you is so important. Many thanks, iMyHome

Posted 3 years ago

“Happy with service, very professional. Like the fact it was all online throughout the survey. Also it was very quickly done from completing survey to having the report online. Would use again”

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Posted 3 years ago

Hey Sharon, Glad to hear everything went well for you! Buying a house is never straightforward, so if we can make one of the steps simple, then everyone wins. :) Wishing you all the best, The iMyHome Team

Posted 3 years ago

“Really good service, found a surveyor within a week, good price & great customer service”

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Posted 3 years ago

Hi Suzy, On behalf of everyone here at iMyHome, I want to say thank you for the kind words. It is great to hear that we managed to sort everything nice and quickly for you. I hope the rest of the purchase has gone well, iMyHome

Posted 3 years ago

“Very pleased with the service I was provided with, I was well updated and informed throughout the whole process. The whole process was very smooth and communication with the survey team was well maintained. 5 stars.”

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Posted 3 years ago

Good afternoon, Thank you for the kind words, it is great to hear we were able to help. Many thanks, iMyHome

Posted 3 years ago

iMyHome is rated 4.7 based on 2,337 reviews