iMyHome Reviews

Name: iMyHome
Rating: 4.66

4.7 Rating 2,337 Reviews

95 %

of reviewers recommend iMyHome

Company Reviews

Metrics

Info

4.7

Based on 2,337 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Write Your review

Tell us how iMyHome made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

iMyHome 5 star review on 2nd September 2021

Charles Nyokanhete

iMyHome 4 star review on 2nd February 2018

Jeremy

iMyHome 5 star review on 10th January 2018

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was impressed with how quick the survey was done within 10 days of booking, great price and detailed report.”

Helpful Report

Posted 4 years ago

“Yes, I was quite satisfied by the recent survey carried out by a qualified surveyor who was efficient and courteous. She called me when she was at the property to carry out her survey to ask my concerns. I received the report the next day of the survey done. I will recommend this company. Thanks”

Helpful Report

Posted 4 years ago

“Easy to book, the guy I booked with was very helpful, and survey was well written easy to follow and good detail. Very happy”

Helpful Report

Posted 4 years ago

Hey Jack, Thanks for the kind words, its good to hear that the report was easy to follow and hopefully gave you the insight you needed to move in stress free! :) All the best, Harry

Posted 4 years ago

“Easy to use and easy to book a survey. Had to chase my report but that is purely down to the current situation with the pandemic. Everyone I spoke to was friendly and professional. Would recommend”

Helpful Report

Posted 4 years ago

Hi Jack, Thanks for the review, I am glad you had a positive experience. I want to also thank you for your understanding when it comes to the delays, we try and do everything we can to minimise the impact of COVID-19 on the service but somethings cannot be helped. Thanks again and I hope the rest of the purchase has gone well, The iMyHome Team

Posted 4 years ago

“Good depth of survey for the value of money. Clear date of communication when the survey takes place to receipt of the survey.”

Helpful Report

Posted 4 years ago

“Great, efficient service in uncertain times. Highly recommend”

Helpful Report

Posted 4 years ago

Thanks Daniel, Great to hear that everything went smoothly and I hope the rest of the purchase has gone well for you :) Many thanks, Harry

Posted 4 years ago

“All in all a really smooth experience. Everything was expalined to me clearly and in good time by the person I spoke to, and the survery itself was booked in good time. Would definitely recommend”

Helpful Report

Posted 4 years ago

“The report was done very quick and efficiently. The findings on the report put our mind at ease. Definitely recommend”

Helpful Report

Posted 4 years ago

“Survey report delivered promptly”

Helpful Report

Posted 4 years ago

“Quick, friendly and efficient”

Helpful Report

Posted 4 years ago

“I My Home handled an unexpected change of property requiring the survey very efficiently and the survey went ahead as planned. The survey was of excellent quality and cheaper than going direct so I would definitely recommend.”

Helpful Report

Posted 4 years ago

“I was really pleased my iMyHome, particularly as a first-time buyer. The price was competitive, the online tool is easy to use, and the report was constructed very clearly and concisely - enabling me to easily communicate with my solicitors as to the next steps. Would definitely recommend.”

Helpful Report

Posted 4 years ago

“Take a bit time for booking but other than that is good service and quick for report.”

Helpful Report

Posted 4 years ago

“Paid over a month ago and still not received the survey. I am phoning the surveyor daily. The receptionist is very pleasant but my calls are not returned.”

Helpful Report

Posted 4 years ago

Thank you for your review. In December 2020 due to the festive period and also the global pandemic (COVID-19) it was well documented that the service levels were stretched to between 3 and 4 weeks for an appointment date (subject to access) and a further 5 to 7 working days for the report. All clients were given the option to accept this or decline and all clients were informed before they committed to purchase. In actual fact you paid for your survey on 10/12/2020, when we tried to contact the agent to book the survey in for you we found that they were closed and not re-opening until 4/1/2021. On 4/1/2021 we contact the agent and booked for survey for 5/1/2021 the very next day. Your report was delivered to you on 13/01/2021, the very date you posted this review. So the facts are that your survey was booked within the 4 weeks (Christmas in the middle) and the report took 6 working days to be sent to you following the inspection date. We are an open and honest company (our reviews speak for themselves) and we strive to meet everyone's needs, sometimes there are external factors that are out of our control and because of this, in this instance, we do not accept your review. Many thanks, iMyHome

Posted 4 years ago

“Prior to my Survey I had to contact you by mail regarding a query which went very smooth. I’m a first time buyer and was surprised by the in-depth and detailed report of the Survey.”

Helpful Report

Posted 4 years ago

“great service and support just before Xmas and during the pandemic restrictions”

Helpful Report

Posted 4 years ago

“Very easy and straight forward booking procedure. Staff were very helpful with any questions or queries”

Helpful Report

Posted 4 years ago

“From the initial enquiry to Harry Cooke, iMyHome have been extremely helpful and efficient. They were very competitive and provided a great service. Their communication has been excellent and the system was very user friendly. They commissioned David Cossins to carry out the survey, who was also very professional and produced a detailed report of the property. We are fully satisfied with the service we received, and will certainly recommend to friends. Thank you iMyHome”

Helpful Report

Posted 4 years ago

“Very impressed with the service”

Helpful Report

Posted 4 years ago

“Process was quick and easy. Staff were friendly on phone and made process Go smoothly”

Helpful Report

Posted 4 years ago

iMyHome is rated 4.7 based on 2,337 reviews