iMyHome Reviews

Name: iMyHome
Rating: 4.66

4.7 Rating 2,337 Reviews

95 %

of reviewers recommend iMyHome

Company Reviews

Metrics

Info

4.7

Based on 2,337 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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iMyHome 5 star review on 2nd September 2021

Charles Nyokanhete

iMyHome 4 star review on 2nd February 2018

Jeremy

iMyHome 5 star review on 10th January 2018

Anonymous

Anonymous // 01/01/2019

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“For my Homebuyer Survey, iMyHome were very quick and efficient (able to book me a survey much sooner than anyone else I spoke to), and the surveyor they assigned to me was very thorough, identifying several issues which needed attention. Happy to recommend them. They have promised cashback in exchange for this unbiased review.”

Helpful Report

Posted 3 years ago

Good afternoon Mr Scott, Thank you for the kind words, it is good to hear that we were able to highlight the areas of concern and allowed you to make the most informed decision on the property. Wishing you all the best with the rest of the purchase. The iMyHome Team

Posted 3 years ago

“The report its self was covering your backs .. ie electrics not tested need a professional .. plumbing the same , even just testing shower/ toilet water pressure need to get a professional , boiler/ heating not checked same as above water pipes ect outside didn’t open cover needs Thames water to check , could be Asbestos In Roof again need to get professional advice ect ect .. so basically You need a professional in to check every particular Field in the property. The chap was very nice on the phone when I contacted him regarding this matter basically Said whats Written above.. so no come back what so ever . Regards.”

Helpful Report

Posted 3 years ago

Good afternoon Maria, Thank you for taking the time to leave a review and pass on your feedback. As you mentioned, our Chartered Surveyors are not Electricians or Gas Safety Engineers, and as a result we are unable to test those particular services. I hope that the RICS Home Buyers Survey was able to provide you with useful information that allowed you to move forward with the purchase, and if we can be of any assistance in the future, please do not hesitate to contact a member of the team. Kindest Regards, The iMyHome Team

Posted 3 years ago

“Done a good survey ,went through all points of the house ,could not fault you well done .thank you .”

Helpful Report

Posted 3 years ago

Good afternoon David, Thank you for the kind words, and it is great to hear that we were able to provide you with the information you needed to move forward with the purchase of the property. Many thanks, and all the best with the rest of the purchase. The iMyHome Team

Posted 3 years ago

“I would recommend iMyHome and will be using this company again. The price charged is very good compared to other surveying companies offering the same service. I was able to download the survey report five working days after the survey was carried out. I was a bit wary of booking iMyHome as I had not heard of this company before but I am very pleased with the service provided.”

Helpful Report

Posted 3 years ago

Hi there, Thank you for taking the time to leave a review, it is wonderful to hear that you were pleased with the service. On behalf of all of us here at iMyHome, I want to wish you all the best with the rest of the purchase. Kindest regards, The iMyHome Team

Posted 3 years ago

“A thorough down to earth report . Surveyor happy to speak on phone about the report as well . Would definitely recommend this firm”

Helpful Report

Posted 3 years ago

Hi Sharon, Glad to hear that everything went well for you. Buying a house can be stressful enough as it is, if we can make something slightly easier then everyone wins. Kindest regards, The iMyHome Team

Posted 3 years ago

“Very straightforward to arrange the survey, survey was thorough and delivered promptly. Would definitely recommend.”

Helpful Report

Posted 3 years ago

Thank you for the kind words Samantha, Wishing you all the best with the rest of the purchase 😊 The iMyHome Tem

Posted 3 years ago

“IMyHome has supplied the best surveyor I have had. I didnt have to wait long for an appointment and it was invaluable!! Stopped me from buying a property with many problems they supplied photos as well. I will definitely be using them again when needed”

Helpful Report

Posted 3 years ago

Good evening, I am sorry to hear that you had to pull at of the purchase, but nonetheless it is wonderful to hear that we managed to protect your interests and save you a significant amount of money while doing so. If we can be of any assistance in the future, we would be delighted to assist. Kind regards, The iMyHome Team

Posted 3 years ago

“iMyHome were very friendly and easy to contact. They do farm out the surveys to 3rd parties, the first company we were passed to had awful reviews but iMyHome happily offered an alternative company.”

Helpful Report

Posted 3 years ago

Good afternoon Michelle, Thank you for taking the time to leave a review. We have a network of surveyors across England and Wales that are routinely vetted and assessed, whilst holding the suitable qualifications from the RICS. It is, however, fantastic to hear that we were able to act quickly and offer an alternative surveyor for this particular case. We want to wish you all the best with the rest of the purchase. Many thanks, The iMyHome Team

Posted 3 years ago

“We had been quoted a few prices from local surveyors and thought they were a little on the expensive side so checked the internet and came across IMyHome and checking the price and reviews and went ahead All very easy to process and pleasant and knowledgeable people sorted our house buyers survey out and had it done within the week and was sent the results within a couple of days!! All very efficient and would recommend them .”

Helpful Report

Posted 3 years ago

Good evening Mr Carter, It is wonderful to hear that we were able to provide a smooth process. We all know that buying a house is never easy, and so if we were able to make just one thing a little easier then that is fantastic. Saving you money is also a wonderful thing as we all know that its not a cheap process. Many thanks for the kind words, The iMyHome Team

Posted 3 years ago

“Good service, very competitive on price”

Helpful Report

Posted 3 years ago

“Very easy to apply for the survey at a very competitive price. I was also amazed with the quickness that the survey was carried out as some companies were quoting dates that were weeks away. The report was comprehensive and easy to understand. I would not hesitate to recommend iMyHome to others.”

Helpful Report

Posted 3 years ago

Hi Tony, Thank you for taking the time to leave a review. It is great to hear that we were able to provide you with a though survey whilst getting things done for you in a timely manner. Many thanks, The iMyHome Team

Posted 3 years ago

“My survey was completed on time and with great efficiency! I had a report back promptly, with great detail and knowledge. It was also handy to be able to see the report in detail on a portal.”

Helpful Report

Posted 3 years ago

Hi Michelle, Glad you found everything easy to use and that we managed to get things resolved efficiently. On behalf of all of us here at iMyHome, I want to wish you all the best with the rest of the purchase. Many thanks, The iMyHome Team

Posted 3 years ago

“We were very happy with the survey arranged via iMyHome.”

Helpful Report

Posted 3 years ago

“Very good service, polite and knowledgeable to talk to, the survey I asked for was supplied promptly, very reasonable priced. So good I’m using them again for a different survey.”

Helpful Report

Posted 3 years ago

Hi Paul, Thank you for the kind words, it is great to hear that we have been able to help on more than one occasion. Kindest regards, The iMyHome Team

Posted 3 years ago

“Survey process was incredibly quick and easy to book, received a very comprehensive survey report back (quicker than anticipated!) and wouldn’t hesitate to recommend them again.”

Helpful Report

Posted 3 years ago

Hey Sarah! It's great to hear that you had a good experience. We strive in making things as easy as possible and so I am glad we were able to help! 😊 All the best with the rest of the purcahse, The iMyHome Team

Posted 3 years ago

“They promptly sourced a local and well qualified surveyor to look at the property I wished to purchase at a competitive rate.”

Helpful Report

Posted 3 years ago

“I received good customer service from iMyHome. Emails were answered very quickly and I received a detailed report on the property. The survey helped me build confidence in buying the right property.”

Helpful Report

Posted 3 years ago

Hi Marius, Thank you for taking the time to leave a review, it is great to hear that we were able to provide you with the relevant information for you to make the most informed decision on the property. All the best with the rest of the purchase, The iMyHome Team

Posted 3 years ago

“Initial contact and response was good. This is a good idea to be a one stop shop, however, this does mean that you could be in the lap of the gods as to which company you get to provide the service. fortunatly I had no problems with the delivery of the survey and corresponding survey copy, sent within the expected timescales, via email. So my experience was good one.”

Helpful Report

Posted 3 years ago

Good afternoon Michelle, Thank you for taking the time to leave a review. We manage a network of surveyors across England and Wales that are routinely vetted and assessed, whilst holding the suitable qualifications from the RICS. It is great to hear that we were able to provide you with a good experience and that everything came back to you within a reasonable time frame Many thanks, The iMyHome Team

Posted 3 years ago

“Really impressed with iMyHome! They were clear from the start and wrote a solid report for the house, checking everything that was expected. Communication was clear and concise and the team there were very helpful, even though the market is extremely busy right now. Thanks!”

Helpful Report

Posted 3 years ago

Hey 😊 Thank you for the kind words, as you say it is a bizarre world we are living at the moment and an incredibly busy period. It is great that we were still able to provide a smooth experience and get everything back to you in an efficient manner. Wishing you all the best with the rest of the purchase, The iMyHome Team