iMyHome Reviews

Name: iMyHome
Rating: 4.66

4.7 Rating 2,338 Reviews

95 %

of reviewers recommend iMyHome

Company Reviews

Metrics

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4.7

Based on 2,338 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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iMyHome 5 star review on 2nd September 2021

Charles Nyokanhete

iMyHome 4 star review on 2nd February 2018

Jeremy

iMyHome 5 star review on 10th January 2018

Anonymous

Anonymous // 01/01/2019

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“The house survey was undertaken within two days of request. The report was full and I was pleased with the service received.”

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Posted 5 years ago

“The support and service I received was good, the work was done much quicker than I expected and the customer service was great. This is the second time as family we have used Imyhome.”

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Posted 5 years ago

“Prompt efficient service at a very competitive price.”

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Posted 5 years ago

“Very easy to use, survey was clear. Very happy”

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Posted 5 years ago

“Was incredibly quick booked Monday tea time done by Wednesday morning! Reassured our concerns! Great service!”

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Posted 5 years ago

“Excellent swift service that couldn’t have been easier to book. Very good explanation of what survey was recommended and easy to follow guides. Very impressed!”

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Posted 5 years ago

“I had my Home Buyer's Survey carried out on Wednesday 11th December on 72 Brithdir Street, Cathays, Cardiff by Mr. Paul Mayes. The survey had 2 errors in it, one grammatical, namely talking about the roof void being "flawed" (after contacting the Surveyor, he said that it was supposed to be the word "floored", which he sent in an updated and corrected version of the survey as I requested). This use of this wrong word was crucial to clarify in that if the roof void was indeed 'flawed' it would have serious implications for my thoughts on purchasing the property. The second error was the property price quoted towards the end of the survey, the market value written as: £228,000, but then wrote "Two Hundred and Twenty Two Thousand Pounds (amount in words)". This led me to wonder why the two prices were discrepant by £6,000, wondering was this an error on the Surveyor's part, and that the two amounts were supposed to tally, or was there a £6,000 discrepancy between my accepted offer price and what the Surveyor's opinion was of the market value. Again this was clarified by the Surveyor in an e-mail sent to me, though he blamed the new secretary for the errors as opposed to him having not taken responsibility and checked the survey he did before it was sent to me, which resulted in some unnecessary waiting for him to get back to me with the answers to these 2 queries. Having had a Home Buyer's Survey carried out on a previous property I was looking to buy, this survey lacked the detail of the first one and felt slightly vague, though hopefully this pointed to the Surveyor not being able to find obvious problems with 72 Brithdir Street, though he didn't mention anything about the view of the roof in the attic space in the survey, which when I queried this in my e-mail, he said that "I agree with you there does seem to be some slight areas of daylight to the coverings in and around the base of the chimney", which again would have been part of what I expected included in the original survey report sent to me, but which was only included as an aside in the e-mail to me, and not added to the updated survey. Despite my misgivings about the Surveyor's blaming of his secretary for the errors in the survey which was HIS survey and not the secretary's, his e-mail was courteous and personable.”

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Posted 5 years ago

“Excellent support and advise given, not just about the survey itself but about the buying process.”

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Posted 5 years ago

“IMyHome is an efficient and easy to use website, well designed for the average consumer. Starting from the quote to end report everything is well updated to the customer.”

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Posted 5 years ago

“Excellent value and service.”

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Posted 5 years ago

“The whole process from start to finish was easy and professional. The admin gentleman I spoke with and surveyor were both very helpful. I received my report within 2 days! Before Christmas! I was amazed and very happy.”

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Posted 5 years ago

“Would very much recommend this service if you’re looking for a surveyor. Provided lots of choice and information. The surveyor we chose provided us with a comprehensive home buyers survey, turned up on the date specified, and for a very competitive price.”

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Posted 5 years ago

“First class service given by -My Home - Had full structural survey undertaken on property. Very thorough and detailed report which was easily described in structural survey report. Fully recommend this company and would definitely use again in the future.”

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Posted 5 years ago

“Overall, very good service. The survey was done fast, within a week's time. The report was clear and easy to read, but didn't include any pictures of the issues found”

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Posted 5 years ago

“Efficient service. Appointment arranged quickly without my input required. Survey uploaded in timely manner. Detailed report but obviously I can’t comment on its accuracy as I’m not a surveyor so I’ll have to take their word for it!”

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Posted 5 years ago

“I was pleased how fast the guys tabled in my survey. They kept me up to date and my survey was delivered in less than a week. The survey was throughout and just what I needed to put me at ease. Very friendly and easy to talk to on the phone. Thanks guys”

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Posted 5 years ago

“Very easy to book and the survey happened very fast as I requested.”

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Posted 5 years ago

“The Surveyor was very helpful, gave me a call before he started and gave me good feedback afterwards. Happy to recommend”

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Posted 5 years ago

“Excellent speedy service, we were pleased with our survey and how quick and easy it was to organise.”

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Posted 5 years ago

“We had used a different company on a previous survey whom we were not happy with so we thought we'd try iMyHome this time after reading good reviews and saw the competitive price they quoted. The survey was completed quickly and was delivered within the timeframe quoted. It couldn't have been easier and we would definitely use them again.”

Helpful Report

Posted 5 years ago

iMyHome is rated 4.7 based on 2,338 reviews