“My order has not arrived. I am really disappointed in Impericon. I have ordered and they write me emails that it arrived, while the post company they sent it to has never received it.”
“Unfortunally I only got sent 3 out of 4 Products.
Ive already looked for something so I could message you but I couldn't find any support for missing products.”
“Bit hit and miss this company. Being a UK resident, it is usually my go-to merch store for bands from outside Europe, since their shipping fees are always so high. That being said, a couple of times their discount codes have ended at random times, while I still have items in my basket. Not at midnight as you might expect. The first time this happened I was given a code to complete my purchase at the discounted rate which was appreciated. However, more recently, I was just told it ended the day before, even though I had refreshed my cart earlier in the morning and it still was working and that was that. If this had been stated somewhere I would’ve completed my transaction in time. It only showed as ended on my side at like 11am?! Weird. Also, sent me birthday discount which expired before it was even my birthday so that wasn’t ideal. Maybe consider allowing a birthday code to be used for the entirety of the month?? Recently received a pair of INK shorts in L but they’re really small for a size L. But it’s expensive to return anything so will no doubt end up keeping them”
“Hatte letzten Mittwoch meine Bestellung beanstandet, da diese nicht vollständig war. Es fehlte ein Patch.Bisher keine Antwort auf meine Email und auch keine Nachlieferung.
Rest war in Ordnung”
“Die Stoffqualität läßt nichts zu wünschen übrig. T-Shirt entspricht meinen Vorstellungen. Lieferzeit war ein bißchen lang. Es kommt noch gerade rechtzeitig zu meinem Geburtstag. Aber das ist entschuldbar. Schließlich ist ja Vorweihnachtszeit!”
“Uitgenodigd voor een "review" van een artikel waar ik nog steeds op wacht :-((
Zou op 17 november verzonden zijn, maar bij PostNL is het pakketje (nog?) niet aangekomen. Inmiddels 2 mails via het Impericon contactformulier verstuurd, maar nog geen antwoord gekregen. Voor mij niet voor herhaling vatbaar :-((”
“Impericon is the best. I never use anyone else for merch, never had any problems and always fast shipping to here in the UK. Keep up the good work guys! 🤘🏻”
“Jammer dat ik zelf contact moest opnemen om te vragen waarom mijn bestelling niet aankwam. Bleek dat een T-shirt niet meer voorradig was. Mijn geld werd evenwel direct teruggestort en de CD's direct opgestuurd. Daarnaast jammer dat ik geen ander kleur kon kiezen in mijn bestelling.”