Impact Furniture Reviews

Name: Impact Furniture
Address: Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,, Great Gransden
Rating: 4.64

4.6 Rating 939 Reviews

91 %

of reviewers recommend Impact Furniture

4.6

Based on 939 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01954 710035

Email:

sales@impactfurniture.co.uk

Location:

Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,
Great Gransden
SG19 3BJ

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Impact Furniture 5 star review on 19th February 2025

Tracey Wallace

Impact Furniture 5 star review on 3rd February 2025

Lynette McGinn

Impact Furniture 5 star review on 3rd December 2024

Sarah Stoddart

Impact Furniture 5 star review on 21st July 2024

Barry Sallis

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently purchased furniture from Impact Furniture Limited, and I am very impressed with the entire experience. From the moment I browsed their collection to the final delivery, everything was seamless and stress-free. Their customer service team was incredibly responsive, addressing all of my questions with professionalism and care, arranging delivery at a date convenient to me. If you're looking for top-notch furniture that combines elegance, durability, and functionality, I highly recommend Impact Furniture Limited. They truly made a lasting impression, and I’m thrilled with my purchase!"”

Helpful Report

Posted 3 weeks ago

“Excellent product and service , unable to fault Thankyou”

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Posted 1 month ago

“Ordered my kitchen, quick delivery, good value for money, nice finish”

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Posted 1 month ago

“We shopped around for a replacement bedframe and found this to be good value for money, great product. Ottaman is very useful, touch sensitive dimable bedside lights and USB charging slots.”

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Posted 1 month ago

“Really pleased with the office desk and pedastal we ordered from Impact Furniture. Quick delivery, its gret quality and looks great in my office,”

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Posted 1 month ago

“Really happy with my purchase, Excellent customer service before and after purchase. Would highly recommend”

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Posted 3 months ago

“There were no issues with my order, so I cannot comment on customer support. The only thing that I would like to mention is that more delivery options including faster delivery would be helpful.”

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Posted 5 months ago

“I had a problem with a bathroom cabinet drawer that didn’t fit properly. Mathew was more than helpful, he resolved the problems, sent a new drawer, which I assembled (I had to pinch a couple of screws from the problem drawer) and it fits perfectly. Thank you Mathew.”

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Posted 5 months ago

“Very prompt and efficient service, quality product, what else is there to say - highly recommend ☺”

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Posted 6 months ago

“Really happy with the quality and service.”

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Posted 7 months ago

“Recently bought a bedroom furniture set - communication and service was excellent throughout including choosing our delivery date. Furniture was exceptionally well packaged on arrival and, having opened and checked it all, nothing was missing or damaged. Would certainly recommend and use again. Thank you.”

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Posted 7 months ago

“Excellent kitchen units I ordered direct from impact furniture after looking on their website they had loads of designs and choices so I went for the high gloss in dove grey star designe .Delivery was quick all flat packed so you need to assemble yourself but it's easy the unit's are really well made and go together well quality is excellent and price. All fittings are supplied with detailed instructions Customer service is excellent .”

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Posted 7 months ago

“Had a few issues with my items, but Matthew from customer support dealt with them in a speedy and polite manner. Very pleased with my furniture”

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Posted 8 months ago

“Would definitely order from impact furniture again exactly how you want a company to act”

Impact Furniture 5 star review on 15th June 2024

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Posted 8 months ago

“Well pleased with our units. They arrived in good, time, good quality and look great on the wall. Recommended.”

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Posted 9 months ago

“I purchased a wall cupboard which arrived safely and was very well packaged. During assembly I damaged a panel and got in touch with Impact. They immediately dispatched a replacement part which arrived quickly and again was very well packaged with loads of padding. The cupboard itself is great value and looks a great. I won’t hesitate to use them again.”

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Posted 10 months ago

“I bought a set of bathroom furniture consisting of a vanity unit with sink top and three matching storage cupboards. The units are stylish, the price was attractive, the quality is good, assembly and installation was straight forward and the delivery was fast and efficient. I am very pleased with the purchase.”

Impact Furniture 5 star review on 1st April 2024

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Posted 11 months ago

“The item I received was damaged so I cannot rate the furniture but I can rate that the customer service I received was very good. I let them know the condition of my order and they refunded my money without any qualms”

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Posted 1 year ago

“I ordered a double storage bed frame with shelving and I have to say that the quality of this bed is very good. This bed looks amazing, modern and it’s very comfortable. I had a little problem with one part missing when bed arrived but I have to say that when I sent them an email about the issue I had a reply within one hour the same day and they dealt with the problem very quickly basically the part arrived within 48 hours. I would like to say special Thank you to Julia 🙂 who was very helpful and efficient. I would recommend to buy from this company 👍”

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Posted 1 year ago

“Good value for money, heavy and solid feeling. Can't attest to what it was like to put together as my dad did this for me, but he suggested it was okay! The unit is perfect in terms of what I want it for and I love the cupboard doors to hide teh messy stuff. I would definately recommenbd. My ownly downside was that it didn't come in more shades of 'wood' and that delivery took quite a while. But overall, incredibly happy with this.”

Helpful Report

Posted 1 year ago

Impact Furniture is rated 4.6 based on 939 reviews