Impact Furniture Reviews

Name: Impact Furniture
Address: Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,, Great Gransden
Rating: 4.64

4.6 Rating 939 Reviews

91 %

of reviewers recommend Impact Furniture

4.6

Based on 939 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01954 710035

Email:

sales@impactfurniture.co.uk

Location:

Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,
Great Gransden
SG19 3BJ

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Impact Furniture 5 star review on 19th February 2025

Tracey Wallace

Impact Furniture 5 star review on 3rd February 2025

Lynette McGinn

Impact Furniture 5 star review on 3rd December 2024

Sarah Stoddart

Impact Furniture 5 star review on 21st July 2024

Barry Sallis

Anonymous

Anonymous // 01/01/2019

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“Lovely furniture and great service”

Helpful Report

Posted 3 years ago

“If I ever receive my shelves, I’ll be sure to leave a review.”

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Posted 3 years ago

Delivery window given at time of purchase was for January 18th - 26th, so it is perhaps unsurprising that goods have not arrived by 17th January. Delivery is looking to be on January 19th with DHL, tracking information will be communicated via email. Please do let us know if there is any problem when goods arrive, Matthew

Posted 3 years ago

“So happy with my kitchen, I just wish you had extra parts available like plinths, cornice & pelmet, full worktop options, etc. you could be able to expand ideas and creativity with your kitchens. Overall happy with the delivery - times, packaging and most of all pleasant, friendly customer services. I Would recommend you. Thank you.”

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Posted 3 years ago

“Amazing quality furniture for the cost - some of the information re building the furniture can be ambiguous - need to make sure you have correct items correct way.”

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Posted 3 years ago

“Excellent customer service.”

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Posted 3 years ago

“It's Ok, not as glossy as expected. Could do with support in the middle, near the door, this would strengthen the upper shelf to take the weight.”

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Posted 3 years ago

“Good communication about despatch and delivery.”

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Posted 3 years ago

“Impact Furniture has a very good customer service, friendly and quick response. Very fast delivery service. All furniture looks outstanding, good quality and easy to assemble. Very helpful website if you struggle with something. I will recommend Impact Furniture to anyone.”

Helpful Report

Posted 3 years ago

“pieknie wykonany mebel, ladne wykonczenia, materac dosc twardy , latwy do zlozenia przy pomocy instrukcji obslugi ,szybki transport , mila obsluga polecam z calego serca”

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Posted 3 years ago

“Excellent service. Item dispatched immediatly.”

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Posted 3 years ago

“I recently Purchased a high gloss sideboard & on assembling it i accidently broke the side of the drawer, impact furniture sent me a replacement free of charge which was very good of them to do so, its completely finished & I am really pleased with it..excellent communication, delivery on time, expertly wrapped & polite delivery helpful driver..”

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Posted 3 years ago

“Furniture lovely. Excellent customer service. So impressed. Will definately buy from this company again.”

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Posted 3 years ago

“Great furniture, excellent packaging. 5 star”

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Posted 3 years ago

“Wrong colour item sent but, as a result, I did receive a 25% refund. The item itself is not the best quality in terms of finish.”

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Posted 3 years ago

“I bought Modern White Gloss Tall Large Glass Display Cabinet from Impact Furniture and I am very happy. The cabinet looks nice, good quality. Very quick delivery and good customer service 👍”

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Posted 3 years ago

“Very impressed with the quality for the price.”

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Posted 3 years ago

“Unit is lovely,, I’m delighted with it,, only drawback was the instructions were very difficult to work out”

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Posted 3 years ago

“Thank you”

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Posted 3 years ago

“Great product. Bed arrived quickly and very well packed. Easy to build. Customer service very quick to answer any queries.Happy with the finished product.”

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Posted 3 years ago

“Pretty good products which look great. Easy to order, no hassle delivery and always wrapped well for safe transit. These guys know what they are doing. Previous orders came on their own transport with a helpful and smart driver.”

Helpful Report

Posted 3 years ago

Impact Furniture is rated 4.6 based on 939 reviews