Impact Furniture Reviews

Name: Impact Furniture
Address: Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,, Great Gransden
Rating: 4.64

4.6 Rating 937 Reviews

91 %

of reviewers recommend Impact Furniture

4.6

Based on 937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01954 710035

Email:

sales@impactfurniture.co.uk

Location:

Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,
Great Gransden
SG19 3BJ

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Impact Furniture 5 star review on 3rd February 2025

Lynette McGinn

Impact Furniture 5 star review on 3rd December 2024

Sarah Stoddart

Impact Furniture 5 star review on 21st July 2024

Barry Sallis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had purchased an office furniture modular set and the quality is absolutely fantastic. Really well packaged and the delivery was fast! Instructions a little tricky to start with but then all makes sense once you get your head around it!”

Impact Furniture 5 star review on 13th January 2021

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Posted 4 years ago

“Hi Impect Furnitire is really amazing place to decorate your home at very reasonable price. I had wrong delivery, when I called they correct it straight away and I received in just after 1 day. I am very delightful with their service and must say Impect Furniture highly recimanded.”

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Posted 4 years ago

“Cabinet with a Touch of Class. I recently bought the white high gloss compact sideboard and it is absolutely gorgeous!! I love it so much. I bought it just before Christmas. This very classy looking cabinet has transformed my dining room. The 2 cupboard doors have a soft close, so it is impossible to slam the doors. A really lovely looking piece of furniture with space inside consisting of one shelf either side and room for all our wines and spirits above as well as glasses etc and all my posh dining crockery below. Very unique looking and very expensive looking. The quality is above standard. Very modern yet retro - Probably my best buy of 2020. I am pretty sure I will be back in 2021 for another. Thank you so much for a really luxury piece of furniture.”

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Posted 4 years ago

“Furniture are very good and solid. Fair price and prompt delivery as agreed. Delivery staff kinnd and professional.”

Impact Furniture 5 star review on 6th January 2021

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Posted 4 years ago

“Reliable company. I was informed from start to finish. Well packed furniture.”

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Posted 4 years ago

“Really good website that shows accurate details and measurements”

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Posted 4 years ago

“Very fast delivery and the packaging was very good. Overall happy with the service.”

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Posted 4 years ago

“The staff is very attentive and professional. Good quality kitchens for the price.”

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Posted 4 years ago

We are sorry to see we have received a 1 start review; we advertise free delivery for orders over £800 and this particular order was below the threshold. To address concerns raised we have emailed you directly. We sincerely hope you are satisfied with the goods purchased.

Posted 4 years ago

“First delivery was damaged and left outside in the rain, with no signature required. Had a quick response and collection and new one delivered within 24 hours. Very pleased with product.”

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Posted 4 years ago

“Looks really good and serves the purpose. However major issues with the instructions. Parts arent marked and you pretty much have to go figure. Took 2 people 4 days which is a massive waste of time.”

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Posted 4 years ago

“Cant fault the product, the company, the value and quality of the items received. Kept well informed about delivery. Well packaged. Instructions easy and went together well. Over the moon!”

Impact Furniture 5 star review on 1st January 2021

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Posted 4 years ago

“Easy ordering system, delivered as stated. Well wrapped. Lovely desk and is a lovely colour”

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Posted 4 years ago

“Service excellent. Everything was just as promised.”

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Posted 4 years ago

“I was very impressed with Impact furnitures professionalism from the start. They kept me fully informed about delivery etc throughout and when the drawer unit arrived it was extremely well wrapped. The unit itself is very good quality and on assembly I’m very pleased with it.Thanks to all involved.”

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Posted 4 years ago

“Overall pleased with the service I received. Prompt delivery which was good. Instructions would have been easier to follow if the bed pieces were numbered which lost it one star. Couldn’t get the plastic handles in the drawers as holes weren’t big enough and this damaged the drawer front which lost it another star. Had to buy alternatives which will hopefully cover it up!”

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Posted 4 years ago

“I'm verry happy with product, well designed the only one thing that could be done better is numbering panels as its on manual so I could assemble them quicker than finding which one is the right one. Overall Great Product !!!”

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Posted 4 years ago

“Very good delivery and communication, lovely furniture”

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Posted 4 years ago

“Good quality for the price and very well packaged so no dissapointment with marks on your new furniture. All straight forward to assemble. Would recomend and buy again.”

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Posted 4 years ago

“Quick delivery and very pleased at the quality of the product for the price . Would certainly use again .”

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Posted 4 years ago

“Really happy with the cabinet, it was very well packed but somehow a cupboard door was damaged in transit. The team at Impact Furniture were fantastic and send a new one the same day with no quibble. It went together well, the instructions were OK, if you take your team and keep checking them you get there in the end. maybe they could label packets with part numbers to make things a tad easier. Recommended!”

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Posted 4 years ago

Impact Furniture is rated 4.6 based on 937 reviews