Impact Furniture Reviews

Name: Impact Furniture
Address: Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,, Great Gransden
Rating: 4.64

4.6 Rating 939 Reviews

91 %

of reviewers recommend Impact Furniture

4.6

Based on 939 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01954 710035

Email:

sales@impactfurniture.co.uk

Location:

Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,
Great Gransden
SG19 3BJ

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Impact Furniture 5 star review on 19th February 2025

Tracey Wallace

Impact Furniture 5 star review on 3rd February 2025

Lynette McGinn

Impact Furniture 5 star review on 3rd December 2024

Sarah Stoddart

Impact Furniture 5 star review on 21st July 2024

Barry Sallis

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had some problems with a recent bed purchase, headboard was damaged, slats missing and problems with delivery finding property. But all problems were resolved through Matthew in customer services, his communication was fast and precise and everything worked out with his help. Thank you Matthew.”

Helpful Report

Posted 3 years ago

Thank you for your order and feedback. We are pleased you found Matthew helpful and he was able to provide a resolution. Best wishes, Team Impact

Posted 3 years ago

“Good sturdy shelving. V well wrapped . Prompt delivery”

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Posted 3 years ago

“THe whole procedure buying online was very easy. The response i got to questions was very quick The only downside to my experience was it was booked for delivery on a specific day and it didn't turn up which is why i have given 4 stars”

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Posted 3 years ago

“Easy to order and good delivery time. Only negative is no items of flat pack are numbered or lettered so takes a while working the bits out. On a storage double bed with draws this was very time consuming.”

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Posted 3 years ago

“Stylish and great quality product - really happy with our purchase. It would have been nice to have a specific delivery date confirmed or an accurate update on the order, rather than a window of a few weeks for delivery.”

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Posted 3 years ago

“Good price and arrived promptly”

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Posted 3 years ago

“Furniture is lovely but please can the instructions be improved The instructions make the whole process very difficult, IKEA are wining the field in this area”

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Posted 3 years ago

“Good Quality”

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Posted 3 years ago

“Delivery was very quick and efficient. The material quality of the units could be improved for the price of them as I found a few chips once I had assembled them and not every thing lined up to fit. That being said I love the look and see the cost in the unique design.”

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Posted 3 years ago

“Very pleased with quality, pity about the plastic handles, had to buy some metal ones, and shelves in the units would have been good, otherwise very pleased”

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Posted 3 years ago

“Very impressed with the quality of my gorgeous cabinet’s...I bought 3! I would have given 5 but I still have not been able to connect the hinges on all 3 after many many attempts so not able to hang them yet.”

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Posted 3 years ago

“Nice bathroom cabinet. Simple assembly . Beware bracket hole centres not 225 cm as shown. Sharp edges can easily splinter.”

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Posted 3 years ago

“The furniture is great quality and relatively easy to build. Delivery was later than planned and had to chase for an update but overall really happy with the product.”

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Posted 3 years ago

“Arrived on time. Didn't really have much communication with them.”

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Posted 3 years ago

“Good value item, well made, easy to assemble. The best packaging I have ever seen. The delivery charge was eye watering £35.00, mainland Scotland 15 miles from Glasgow. Not an Island !! Think about the delivery charges, might get more Scottish business.. Best Regards..”

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Posted 3 years ago

“Absolutely beautiful furniture - quick delivery and efficient service - terrible assembly instructions and delivered wrapped up in several boxes on a huge wooden pallet that had to be accepted as part of the delivery”

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Posted 3 years ago

“Really good service. Dispatched and delivered quickly. Lots of packaging around product so was protected. The instructions were easy to follow and really like finished look.”

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Posted 4 years ago

“Good quality and service”

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Posted 4 years ago

“Easy to order and delivery as expected.”

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Posted 4 years ago

“First delivery was damaged and left outside in the rain, with no signature required. Had a quick response and collection and new one delivered within 24 hours. Very pleased with product.”

Helpful Report

Posted 4 years ago

Impact Furniture is rated 4.6 based on 939 reviews