Impact Furniture Reviews

Name: Impact Furniture
Address: Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,, Great Gransden
Rating: 4.64

4.6 Rating 939 Reviews

91 %

of reviewers recommend Impact Furniture

4.6

Based on 939 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01954 710035

Email:

sales@impactfurniture.co.uk

Location:

Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,
Great Gransden
SG19 3BJ

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Impact Furniture 5 star review on 19th February 2025

Tracey Wallace

Impact Furniture 5 star review on 3rd February 2025

Lynette McGinn

Impact Furniture 5 star review on 3rd December 2024

Sarah Stoddart

Impact Furniture 5 star review on 21st July 2024

Barry Sallis

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was not as advised - received part delivery one day and the other part 3 days later. One of the units was damaged at the side and one unit better quality/standard than the other. Disappointed.”

Helpful Report

Posted 7 years ago

Thank you for your order. To address your delivery question, we always post a whole consignment in one go at the same time. Occasionally courier processes boxes from the same consignment at different speeds through their system and as a result it is loaded on the delivery lorry on different days. Often courier will wait until all boxes are on the same lorry and make one delivery attempt, occasionally courier will attempt to deliver ASAP and does not mind making 2 trips to the customer and therefore delivers on different days. I am sorry if this has inconvenienced you. Kind regards, Julia @ Impact Furniture.

Posted 6 years ago

Impact Furniture is rated 4.6 based on 939 reviews