Impact Furniture Reviews

Name: Impact Furniture
Address: Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,, Great Gransden
Rating: 4.64

4.6 Rating 937 Reviews

91 %

of reviewers recommend Impact Furniture

4.6

Based on 937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01954 710035

Email:

sales@impactfurniture.co.uk

Location:

Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,
Great Gransden
SG19 3BJ

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Impact Furniture 5 star review on 3rd February 2025

Lynette McGinn

Impact Furniture 5 star review on 3rd December 2024

Sarah Stoddart

Impact Furniture 5 star review on 21st July 2024

Barry Sallis

Anonymous

Anonymous // 01/01/2019

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“happy with my purchase”

Helpful Report

Posted 2 years ago

“You get what you pay for… I bought the Balder furniture for my lounge. Very cheap chipboard, with a REALLY thin fragile layer to imitate oak effect and white. The pieces are not square, some of the pre-marked holes are out of the correct place. Absolute nightmare to assemble, and my husband is a carpenter. One of the LED lights arrived faulty, a corner of one glass shelf chipped. And another 2 glass shelves seriously scratched. One of the white doors arrived chipped at the bottom. It’s so cheap and fragile that if you knock it with your own nail it will chip off the top layer in a tick…! it’s a shame as it’s a really nice looking set when you see it online. But total disappointment in quality and lack of professional pride in the making of it… shame it won’t let me upload the movie where it shows how the door bracket/hinge is sooo lose in the hole where it’s supposed to fit snug.”

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Posted 2 years ago

Good Morning, I am sorry to hear you items came damaged and you have struggled with the assembly - can I ask why you did not inform us of the damage caused during transit by the couriers? If you had let us know we would have been very happy to organise replacement parts/units and to advise on assembly issues encountered, Matthew

Posted 2 years ago

“Very good product. Communication was excellent and delivered well packaged.”

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Posted 2 years ago

“First time I have purchased an item from this company. Purchased a king size bed frame. Quality was great solid wood fittings were of high quality . Instructions straightforward. Had an issue with one USB port not working. One quick e Mail and I received a new one within a few days. I would certainly use the company again.”

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Posted 2 years ago

“Great customer service, product yet to review as its not been built yet. Dimensions on Web page could do with being updated as it doesn't give all the measurements.”

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Posted 2 years ago

“Arrived on time and in excellent condition due to very good packaging. Very pleased with the quality of the item. Would recommend to friends and family.”

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Posted 2 years ago

“Scandi Black Pillar Leg 6-12 Seater – Ford Pro Colour: Artisan Oak / Black The table was very high quality, easy to put together. We liked it so much we bought 2. Very reasonably priced. Excellent customer service, good communication and responsive. Delivered as promised. Highly recommended.”

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Posted 2 years ago

“Spot on sleek looking furniture”

Impact Furniture 5 star review on 17th January 2023

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Posted 2 years ago

“Top quality, quick service response even over a Festive period. Very friendly company.”

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Posted 2 years ago

“ordering was easy, delivery was really quick and love my new table. Overall a great service”

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Posted 2 years ago

“Good customer service, timely delivery and easy to off-load everything from the dolly.”

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Posted 2 years ago

“I am very satisfied with the purchase made and I will recommend it with all confidence”

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Posted 2 years ago

“Packaging was great delivery great unfortunately screws were missing had somebody out to put on wall so no screws couldn't get job done need to wait till after Xmas holidays upset and payed for the joiner call out”

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Posted 2 years ago

“The cabinets look fantastic.👌 The building materials could be better.”

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Posted 2 years ago

“Brilliant furniture”

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Posted 2 years ago

“Quick delivery - one part come damaged but replacement come straight next day first thing in the morning . Very good customer service , also the quality of furniture is good .”

Impact Furniture 5 star review on 30th November 2022

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Posted 2 years ago

“The best bathroom furniture ever. Great customer service. Thank you”

Impact Furniture 5 star review on 22nd November 2022

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Posted 2 years ago

“I ordered a sofa bed. The furniture was acceptable. There were missing screws and the holes on the wooden parts weren't well aligned.”

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Posted 2 years ago

“Delivered as planned. Furniture looks good and was built without issue. Not installed yet but I’m generally pleased with my basin unit.”

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Posted 2 years ago

“Fantastic furniture, which looks great and is easy to assemble!”

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Posted 2 years ago

Impact Furniture is rated 4.6 based on 937 reviews