Impact Furniture Reviews

Name: Impact Furniture
Address: Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,, Great Gransden
Rating: 4.64

4.6 Rating 939 Reviews

91 %

of reviewers recommend Impact Furniture

4.6

Based on 939 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01954 710035

Email:

sales@impactfurniture.co.uk

Location:

Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,
Great Gransden
SG19 3BJ

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Impact Furniture 5 star review on 19th February 2025

Tracey Wallace

Impact Furniture 5 star review on 3rd February 2025

Lynette McGinn

Impact Furniture 5 star review on 3rd December 2024

Sarah Stoddart

Impact Furniture 5 star review on 21st July 2024

Barry Sallis

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Looks really good and serves the purpose. However major issues with the instructions. Parts arent marked and you pretty much have to go figure. Took 2 people 4 days which is a massive waste of time.”

Helpful Report

Posted 4 years ago

“I'm verry happy with product, well designed the only one thing that could be done better is numbering panels as its on manual so I could assemble them quicker than finding which one is the right one. Overall Great Product !!!”

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Posted 4 years ago

“Delivery information wasn’t readily there after purchase but I was happy with the quality of the item once arrived”

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Posted 4 years ago

“Really like my new tv stand. The only issue was to assembly as the instructions are not clear, the pieces are not labelled so we need to guess which part is and some parts come together which makes even more difficult to understand. Apart from that very good material and looks amazing in my living room”

Helpful Report

Posted 4 years ago

“We brought a large display cabinet and a small side 1 drawer table. The cabinet is of good quality and will be even better once we receive the correct lighting for it. The small side table looks good but was a little disappointed with the quality ( some holes did not match up and the drawer was a bit flimsy). It was the Gent range. Impact furniture was there for the light problems and very quick to respond 10/10 for them.”

Helpful Report

Posted 4 years ago

“I am currently constructing the units. The diagrams could be a bit clearer, but on the whole I am pleased with the look of the kitchen and would say it is value for money. The service was exceptional as the units were delivered in less than 48 hours and the packing was excellent.”

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Posted 4 years ago

“Good quality”

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Posted 4 years ago

“We are very happy with the furniture. The only issues we had were that the pictures with the instructions could have been clearer. It would have been quite useful if the parts were labelled to make it easier to identify them on the instruction sheet. The top and bottom panels on the open shelf side had the markings for the holes in the wrong place. We had to create new holes in order to make them look good and allow the door on the other side to close as the panels were in the way when we first put them on using the holes marked. Once we made the slight adjustment the door closed perfectly and it looks great.”

Helpful Report

Posted 4 years ago

“Bought antila kitchen set and delivered on the date agreed. But found later that the base units do not come with plinth and there is no listed item of plinth to buy. In the description, it says base units come with plinth but actually not. What a shame. Otherwise the furniture is fine.”

Helpful Report

Posted 4 years ago

“Nearly got divorced putting this bed (the Gent) together. If you are no good at flat pack, avoid this bed. Firstly the video for assembly was not for this bed. There were a lot more bits and none were labelled. To make matters worse, the instructions were not clear at all. I had to measure each bit of wood and then work out the number from the chart. Some of the pieces were a couple of mm out, making it even more confusing. The bed its self is quite robust and I am happy with it but the instructions let it down. Tips for assembly: start with the headboard and attach all the bits, remember to put in the big dowls for attaching the side panels and the feet (big drawing pins) before continuing. Do not put the top outside, wooden, decorative planks, on the other three panels as you will not be able to join the bed together. Remember the feet (big drawing pins) for the legs and footboard and the big dowls to joining the footboard to the sides. Make sure that the central support for the mattress slats is up the right way before attaching the two support legs as they are really difficult to get out once in, finally, good luck. To the company, Please do an assembly video for this bed as it would make life so much easier..”

Helpful Report

Posted 4 years ago

“Shelf looks really good, we cut it down to fit and it still looks great between our chimney stacks. Not the easiest to fit”

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Posted 4 years ago

“Instructions could be better and more informative”

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Posted 4 years ago

“Furniture arrived ahead of schedule and communication was great. Furniture looks lovely.”

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Posted 4 years ago

“Good quality and very professional delivery.”

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Posted 4 years ago

“No problems. Happy with service.”

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Posted 4 years ago

“The colour furniture I got sent was a different colour to what it was in the picture. It is lighter in colour when I was expecting a distressed wax finish. Apart from that it is a great chest of drawers. Very sturdy and easy enough to put together. Great quality item.”

Helpful Report

Posted 4 years ago

“Furniture built & looking great but my only criticism would be the entry point of the power cable into the glass display, the ready made hole was to low & the cable was in view so I made my own hole further towards the top of the unit now the powder cable is basically invisible, possibly an idea for future builds”

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Posted 4 years ago

“Item arrived damaged but was sorted out and new parts sent out to rectify so quite happy at that.”

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Posted 4 years ago

“Very pleased with the units I brought and I like to add that, the delivery service was excellent, very quick and very good packaging, so we didn't find any units damaged, once we opened them up,”

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Posted 4 years ago

“Delivery as planned, although it’s not particularly fast. Furniture good quality and instructions functional. Priced reasonably for the quality, would order from them again.”

Helpful Report

Posted 4 years ago

Impact Furniture is rated 4.6 based on 939 reviews