Impact Furniture Reviews

Name: Impact Furniture
Address: Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,, Great Gransden
Rating: 4.64

4.6 Rating 937 Reviews

91 %

of reviewers recommend Impact Furniture

4.6

Based on 937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01954 710035

Email:

sales@impactfurniture.co.uk

Location:

Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,
Great Gransden
SG19 3BJ

Write Your review

Tell us how Impact Furniture made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Impact Furniture 5 star review on 3rd February 2025

Lynette McGinn

Impact Furniture 5 star review on 3rd December 2024

Sarah Stoddart

Impact Furniture 5 star review on 21st July 2024

Barry Sallis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought the coffee table to match dining table I had bought through b&q and loved dining table however after building coffee table found it to be too high and looked out of place in my room Managed to get my son to take a few inches of legs now it’s perfect”

Helpful Report

Posted 1 year ago

Good Morning, I am sorry the table was too high for your needs but to confirm the full dimensions were given on the listing! Matthew

Posted 1 year ago

“My furniture arrived by time stated , it was very well protected with the packaging, no scratches or marks. Very pleased and would use this company again .”

Helpful Report

Posted 1 year ago

“The items purchased were a fair price for the quality and were delivered at reasonable and in good time”

Helpful Report

Posted 1 year ago

“good product, looks nice”

Helpful Report

Posted 1 year ago

“Bought a sink, perfect for my needs and delivery was super quick. Would recommend impact furniture!”

Helpful Report

Posted 1 year ago

“I haven't still received the order. Contacted youll regarding it, the responce given was youll are unable to get a reply from the courier.”

Helpful Report

Posted 1 year ago

Good Morning, I am sorry to see the negative feedback left here - to clear a few things up the delivery window given was 5th - 19th September. The goods were dispatched out with the courier on Friday 1st September, due to some courier issues beyond our control they were unable to attempt delivery until Friday 8th September - they emailed and sent an SMS message to alert you about the delivery. We responded to every email and enquiry, chasing up the couriers to try and find out more and organised them updating you directly by calling if they had an update after our office closed at 4pm. Delivery will be attempted again ASAP, Matthew

Posted 1 year ago

“The bed I select is very beautiful and suitable but ones I paid than I realized it will 300 mm wider than my room size and finally cancel order and get refund”

Helpful Report

Posted 1 year ago

“Great service. The bathroom cupboard is actually better quality than it looked in photos. Easy to assemble. Thanks!”

Helpful Report

Posted 1 year ago

“Delivery was quick. Flat pack, good to build but time consuming, hard to distinguish top of cabinet from bottom, 1 mm difference. One drawer had minor dint, company agreed to replace. Love the look of this bathroom cabinet and can’t wait for it to be fitted by my plumber.”

Helpful Report

Posted 1 year ago

“Nice quick delivery, lovely product, easy to assemble”

Helpful Report

Posted 1 year ago

“Brilliant service from start to finish, just what we wanted, recommended”

Helpful Report

Posted 1 year ago

“Excellent products. Communication/shipping tracking a little lacking.”

Helpful Report

Posted 1 year ago

“Nice lay on sink by Franke. It arrived quickly and it was well packaged. Good price too! It’s not fitted yet so I can’t say about its durability, but I’m expecting a reasonable quality from Franke. Well done Impact Furniture for supplying a “lay-on” sink…just what we needed. ☺️”

Helpful Report

Posted 1 year ago

“Matthew was brilliant, he went above and beyond to ensure I knew all the information on my delivery, even when it didn’t quite work out. Customer service second to none!”

Helpful Report

Posted 1 year ago

“extremely helpful and efficient staff, dispatched very quickly as I had hoped”

Helpful Report

Posted 1 year ago

“A great service and nice furniture. Very happy overall. I think the assembly instructions could be a lot better than they were though.”

Helpful Report

Posted 1 year ago

“Quiwk delivery and from ordering on the Sunday to getting the kitchen units on the Wedensday! would order from impact furniture again.”

Helpful Report

Posted 1 year ago

“Bought a bathroom cabinet well made up with it It was well packed Very impressed”

Helpful Report

Posted 1 year ago

“Fast delivery. Well packed for transit. Really impressed with wardrobe looks exactly like picture online.”

Impact Furniture 5 star review on 20th February 2023

Helpful Report

Posted 1 year ago

“Good price and quality for the kitchen units. Good delivery time from placing the order.”

Helpful Report

Posted 2 years ago

Impact Furniture is rated 4.6 based on 937 reviews