Immigration Advice Service Reviews

Name: Immigration Advice Service
Address: Ashwood House, Ellen Street, Oldham, United Kingdom
Rating: 4.40

4.4 Rating 1,009 Reviews

87 %

of reviewers recommend Immigration Advice Service

Company Reviews

Metrics

Info

4.4

Based on 1,009 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

Visit Website

Phone:

020 9411 1966

Email:

info@iasservices.org.uk

Location:

Ashwood House,
Ellen Street,
Oldham
United Kingdom
OL9 6QR

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Immigration Advice Service 5 star review on 24th February 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We applied for and recieved an extension to a Spouse Visa and Natalie was helpful in making sure all of our documentation was accurate and correct. Her advice was provided in a timely and friendly manner This is the second occassion we have had the pleasure of using Natalies Srvices as she did our original application and will be in touch when its time for the ILR application”

Helpful Report

(Liverpool) - Posted 8 years ago

“Excellent and professional advice was readily available provided by our case officer”

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(Liverpool) - Posted 8 years ago

“ISA is a professional organisation that is friendly and willing to answer even the smallest of questions. I appreciated their prompt responses and I would never attempt to complete my own forms. It has made the whole process "stress free" and was completed in a timely manner.”

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(Reading) - Posted 8 years ago

“excellent service”

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(Bradford) - Posted 8 years ago

“My dad is British and I was told that if he files for me my application will be denied. At the end of the day that's my father and where ever he lives am suppose to live too. I don't have one parent, I have two. It just shows how unfair this world is.”

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(Birmingham) - Posted 8 years ago

“Natalie Dolan was brilliant throughout, with a dedication to service rivaling Mother Theresa herself. She was available for all our questions and provided great counsel. Thank you!”

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(London) - Posted 8 years ago

“First on your website you claimed you have an office in Bristol while in fact it is only a weekly surgery. But my initial reason for choosing IAS is because I thought you have a physical office in Bristol in cases of urgent queries. I hope you update the correct information on your website. While the quality of service is good, the advisor often take quite some time to respond my email. If the advisors do indeed have a large case load , it may be sensible to let the clients know the expected waiting time rather than keep them waiting.”

Helpful Report

(London) - Posted 8 years ago

Dear Ms Zhang Thank you for your feedback. Should you need any further assistance, we have now opened an office in Bristol. Kind regards IAS

Posted 6 years ago

“Before speaking with Ms. Susan Harrison at IAS, I was a clueless nervous wreck over my upcoming Tier 4 Student Visa. I searched for companies that I could trust and that would be able to talk to me about my personal needs, instead of answer general questions. Additionally, I required a company that was affordable, because the visa application process is expensive enough as it is. After coming to the conclusion that IAS was the absolute best company available (with the best prices,) I was pleasantly surprised at how quickly they responded to my inquiry. Furthermore, I was impressed with their professionalism and how organized they were at scheduling a meeting. I explained to them my particular situation and concerns and they matched me with a lawyer that they knew had experience with cases similar to mine. I spoke with Ms. Susan Harrison and I was absolutely so impressed. It was clear that not only did she know exactly what she was doing, but that she actually cared about what happened to my visa. Susan listened to my blubbering case explanations patiently and responded with professionalism and warmth. She eased my concerns and gave me such great advice. Susan exceeded my expectations and so did IAS. I would recommend IAS to absolutely anyone that needed help with their visa, especially Susan. I am confident that Susan and the IAS team is the BEST legal advice/representation that anyone wishing to study in/visit/immigrate to the U.K. could obtain. Thank you for everything!”

Helpful Report

(Glasgow) - Posted 8 years ago

“I would like to thank Susan Harrison for her wonderful advice. She clarified many things for me . She was very helpful and provided me with clear advice with evidences as well. This is the second time I require help from this great service and I must say I am completely satisfied and happy with the serviceI have received ...5/5... Thank you again”

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(Leicester) - Posted 8 years ago

“Natalie was always available to speak and responded to our emails within 24 hours. She answered all questions and reassured us through the whole process.”

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(Wakefield) - Posted 8 years ago

“This was the best experience we had on Immigration issues,better advice and very good communication.Made our dream come true.Well done to Clare.”

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(Republic Of Ireland) - Posted 8 years ago

“Professional and to the point. Provided clear advice and information”

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(Newcastle) - Posted 8 years ago

“Very good mangment and professional work. Thank you”

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(Oxford) - Posted 8 years ago

“After hearing that a decision was made on our application, but us never having received the documents in the mail, our caseworker looked into the matter further and moved the process along. Her quick action in resolving this was greatly appreciated.”

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(Preston) - Posted 8 years ago

“I went to the IAS for advice about an application for a visa for a family member (my former partner, who is the mother of my child). It was incredibly important to me to get it right. The first lawyer I spoke to at the IAS gave me some advice which sounded reassuring, but I was left with a nagging doubt, as I felt as if I was more familiar with the specific points of the relevant part of the immigration laws after an hour or two of googling than the lawyer was. Luckily, I decided to get a second opinion: I went back to the IAS, and spoke to a different lawyer. She told me the first one's advice had been completely wrong, and gave me some very different advice - for which she waived the fee. I followed the second set of advice, and was successful with the visa application. So it worked out well in the end, and I'm grateful to the IAS for some much needed help at a reasonable price. However, there are clearly some issues with quality control. The main lesson for me is: whoever you go to for advice, if it's important, always get a second opinion.”

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(Norwich) - Posted 8 years ago

“Thank you IAS Manchester”

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(Manchester) - Posted 8 years ago

“It is when in time of need that you really require expert and compassionate guidance - we reached out to IAS and they welcomed us offering not just expert advice but compassionate attention. Taking away are worries and pressure, while at the same time being very up to date with technicalities - it was Natalie Dolan from IAS Liverpool who looked after us and exceeded our expectations. I would highly recommend IAS and their service. We will always be indebted. Thank you Natalie. Angad Karan”

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(Manchester) - Posted 8 years ago

“ias is the best providing updates and advice.”

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(Leeds) - Posted 8 years ago

“We were happy with the advice we received, it was personalised and professional. The advisor asked enough questions and listened carefully to understand our situation. We especially appreciated getting honest advice about costs and time frames of potential visa.”

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(Derby) - Posted 8 years ago

“I tried to call this service and was eventually asked to send an email. I have to date still not received any reply so hard to be positive”

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(Cardiff) - Posted 8 years ago

Mrs P Weissen, I am sorry to hear of your difficulties in contacting the Immigration Advice Service. Please reply to the email I have sent you and I shall ensure a colleague contacts you. Kind regards, Immigration Advice Service

Posted 8 years ago

Immigration Advice Service is rated 4.4 based on 1,009 reviews