Immigration Advice Service Reviews

Name: Immigration Advice Service
Address: Ashwood House, Ellen Street, Oldham, United Kingdom
Rating: 4.40

4.4 Rating 1,009 Reviews

87 %

of reviewers recommend Immigration Advice Service

Company Reviews

Metrics

Info

4.4

Based on 1,009 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

Visit Website

Phone:

020 9411 1966

Email:

info@iasservices.org.uk

Location:

Ashwood House,
Ellen Street,
Oldham
United Kingdom
OL9 6QR

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Immigration Advice Service 5 star review on 24th February 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is very nice”

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Posted 1 year ago

“Immigration Authorities, and Advisers there are very good,the reasons as if our problems is there problems the will make sure you understand them and they will understand you in short there well trained and they have manner of approach may God be with them and they family Amen Francisca Amuchionu”

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Posted 1 year ago

“Life is so good”

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Posted 1 year ago

“I booked an advice session for UK citizenship by video. Neither the lawyer nor I were sent the video link in advance, so there was a mad scramble at the time of the appointment, but the phone receptionist was very responsive at that moment. Be proactive in acquiring the link in advance. Once connected, I had a very pleasant and informative conversation with Marie Nguekam who answered all of my questions and gave further important advice that spotlighted an issue I had overlooked. She followed up with a written summary. I have three days to pose any further questions by email. Overall, the advice session was well worth it. Ms Nguekam was knowledgeable and personable.”

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Posted 1 year ago

“My experience with this organisation was terrible. Booked an appointment to speak with an immigration lawyer one week ahead and even paid for it. They cancelled the appointment a day before and tried to give me another appointment one week later. Asked for a refund and they keep tossing me around. No communication. Literally spending hours on the phone with them just to arrange to get my money back. Honestly, if you want a serious immigration lawyer avoid these guys.”

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Posted 1 year ago

Hi Charles Thank you for your review, I am sorry to learn you have been feeling unhappy with the services provided. I note from your file that we did cancel the session due the caseworkers availability, and that we contacted you to rearrange the session. Following this a refund request was raised and you were contacted the same day via email with confirmation on the refund process and timeframes. Your refund was then processed back to you within the 14 working days you were advised on as per our policy. You did have full communication throughout this process and the matter was resolved in the timeframes you were advised on. Kind Regards, Alexandra Immigration Advice Service

Posted 1 year ago

“Please don't waste your time with this company, as their booking process is a disaster. I paid $280 for an online interview and nobody showed up. Eventually, after 17 minutes a lawyer popped up on my screen, but only after me having fired several emails to alert them I was waiting. The lawyer was nice and agreed it was unprofessional and that he would arrange a partial refund as we only had 13 minutes remaining of the 30-minute meeting. After the meeting, I reached out to the Booking Manager, and this is what his reply was: We do not issue refunds as a matter of policy. We're all human after all. But I guess no one is allowed to make a mistake.”

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Posted 1 year ago

“Very happy with the advice received from Mark Rigby at your office regarding my interest in immigrating to the UK, where my grandmother was born. He was very helpful and pleasant on the phone, and I will most likely proceed forward with seeking my UK citizenship with IAS. Thanks so much!”

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Posted 1 year ago

“I did have an visa issues for my wife, she was overstaying for over 6 months by mistake. We didn't know what to do. We were without an hope for visa, but by contacting Ias, the customer services was very good and very helpful. We have been advised by Samantha Cretten. She was very helpful and clear explanation and high level of knowledge of immigration law and her explanation was easy to understand. She gave opportunity to ask questions and gave us her email address in case if we still want to ask questions within 3 working days after the meeting.”

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Posted 1 year ago

“I booked an appointment with IAS and paid £150. I was told by the receptionist over the phone that this would be refunded if the appointment was cancelled within 24 hours. I cancelled the appointment within 21 hours and received a refund of only £120, two weeks later, and was told that a £30 'administration fee' had been charged to cancel the appointment. This information is buried on the website, wasn't mentioned over the phone, and is not mentioned anywhere on the online booking form. It is impossible to get a response to my complaint from the IAS. There is no way that cancelling an online appointment would result in a £30 loss to the business - it is sneaky and unethical to charge this. If this business can't be trusted with something as simple as canceling an appointment, they cannot be trusted with anything as serious as a visa application.”

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Posted 1 year ago

“It was pleasant to know a complete and easily understandable information which we want to know. Thank u”

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Posted 1 year ago

“I Need a job”

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Posted 1 year ago

“Shouldn't be coming here breaking are laws send boats back to were come from”

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Posted 1 year ago

“First time”

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Posted 1 year ago

“Session itself was helpful but I received no response to a follow up question despite emailing it twice during the 3 days post-meeting. I’ll take my money elsewhere for any additional assistance needed.”

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Posted 1 year ago

“my lawyer N.A victimized me for 6 months with wrong transactions. I had a mental and psychological breakdown and despite the bad service she gave me, I could not get back the fee I paid and she slandered me, sent an email claiming that the consular officer demanded money for the visa application and that I did not pay, and he accused me of being guilty. I think she got unfair advantage, she ate my right and sent false emails. I'm writing this comment and so that other people are not victimized.”

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Posted 1 year ago

“Consulted with lawyer Samantha Cretten on a visa matter. She was most knowledgeable, attentive and kind. Would wholeheartedly recommend her services to one and all.”

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Posted 1 year ago

“They lost my important documents they imgoring my emails and when I call they always put me on different link where no one picking up ! I pay 1200 to get citizenship and they didn't do no citizenship and on top I bet my they lost and I will suit the company!”

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Posted 1 year ago

“IAS is very helpful for me and very supporting service open the website for apply visa then immediately respond IAS lawyer yes how may I help you then you talk and clear what you want so I am happy very fast service.”

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Posted 1 year ago

“Very clear and to the point information shared from this service.”

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Posted 1 year ago

“I love there feedback mails . May b one day they help me to move abroad”

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Posted 1 year ago

Immigration Advice Service is rated 4.4 based on 1,009 reviews