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Immigration Advice Service Reviews

4.4 Rating 1,009 Reviews
87 %
of reviewers recommend Immigration Advice Service
4.4
Based on 1,009 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
Greater than 91%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.8 out of 5
Read Immigration Advice Service Reviews
Visit Website

Phone:

020 9411 1966

Email:

info@iasservices.org.uk

Location:

Ashwood House,
Ellen Street,
Oldham
United Kingdom
OL9 6QR

Write Your review

Natalie Dolan of IAS Liverpool provided us with the best professional service and a welcoming environment. She responded promptly yo emails and made sure that she answered all our questions or worries satisfactorily, even till my wife's residence card was issued. I will recommended IAS over and over again. I am 100% satisfied.
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Posted 8 years ago
My wife and i dealt with a lady called Natalie Dolan from the Liverpool IAS office .Natalie was very helpful in all aspects of the visa application and extremely professional and look forward to working with her soon to further my wifes visa.
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Posted 8 years ago
Thank you for the review!
Posted 8 years ago
Immigration Advice (Liverpoo branch) was very helpful and attentive to our case. We would love to thank Natalie Dolan in particular for being always there for us. She was amazingly accommodating, helpful, and not to mention very responsive. Even after assisting us with our application, she kindly kept in touch to make sure everything was OK. We definitely recommend Natalie Dolan, Immigration Advice (Liverpool branch) and Immigration Advice for their superb services. Thank you very much.
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Posted 8 years ago
Thank you so much for your review!!
Posted 8 years ago
quick reply good communication
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Posted 8 years ago
Wonderful service, highly recommended! Robina Shah was very efficient and helpful.
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Posted 8 years ago
Thank you for your review Mandy!!
Posted 8 years ago
Was charged about £100 for just for them to answer a simple question which took up less than a minute of their time. I initially phoned to enquire about consultation fees for a quick question. After asking over the phone they advised me it would be best to arrange a consultation with an adviser which would cost, I can't remember exactly, around £100, which I then paid for. When I saw the advisor the answered my yes/no question in about 30 seconds.
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Posted 8 years ago
Mrs Zhu, Thank you for taking the time to review our business. Sometimes questions are yes or no answers, but they take years of training to be able to answer correctly. You pay for the experience and knowledge of knowing you question is covered correctly, and you can proceed in the right manner. I hope that with our help you were able to continue with your immigration application. Thank you for using our services.
Posted 8 years ago
We had Natalie Dolan as our Immigration Caseworker, My wife is Chinese and I'm from the UK, Natalie had prepared us perfectly!! I have had friends from the UK who are married to Chinese wife's like my self who wanted to apply for leave to remain in the UK for their wives, all 3 of those friends had their applications rejected for their wives. Our application sailed through. The consulate lady my wife spoke to In Shanghai said it was one of the most comprehensive packages put together for a UK visa application. This was all thanks to Natalie's advice. After we had our application approved for leave to remain in the UK for my wife I passed IAS details onto my friends. Natalie answered all my queries no matter what time of the day it was. The service we received from Natalie was worth every penny.
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Posted 8 years ago
This is an excellent review - thank you so much for taking the time out to tell others about our service!!
Posted 8 years ago
Nothing
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Posted 8 years ago
We used IAS Professional Caseworker Natalie Dolan for our fiance visa application. We had two different consults with her in the office to get our casework in order and filed. She was also very avaliable via email for us to consult with her if we had any questions or comments about our application. I felt very safe as an American applying for a British Fiance Visa with her handling our case. She was extremely professional, courteous, and always genuinely nice whenever I had questions. I appreciate all her time, effort, and standards she kept while helping us through the Fiance Visa application process. We were approved on our first attempt at applying and now I reside happily in the UK on my Fiance Visa, we will be using her for our future immigration needs and we look at her as a valuable asset on our immigration journey.
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Posted 8 years ago
Thank you so much for taking the time out to tell us about your experience with Natalie. We are so pleased you have found our service to be reliable and suitable to your needs.
Posted 8 years ago
This organisation helped with me and my wife immigration case and they offered a very professional and speedy service. Top Quality! I also want million thanks to 'Natalie Dolan' . She is an extraordinary professional and absolute treasure.
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Posted 8 years ago
Thank you for your review of IAS. Natalie certainly does go the extra mile!
Posted 8 years ago
Very quick thoughtful and friendly service. Advisers are experienced and professional in their giving advise to their clients. They don't claim big promises or paint any rosy picture of their service instead share positive and/or negative examples of immigration decisions by UK immigration authorities. They are responsible however I found the service very expensive.
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Posted 8 years ago
Mrs Bano, Thank you for taking the time out to write a review about IAS. We are pleased you found the service to be of excellent quality. In terms of pricing, we aim to be competitive, whilst maintaining high standards, and top quality staff.
Posted 8 years ago
Natalie Dolan from IAS Liverpool represented me and I am overwhelmed with the support and hard work and effort she put into winning my case .. She was very professional and made me feel always comfortable and safe in her compitant hands ..
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Posted 8 years ago
Thank you for your review!
Posted 8 years ago
IAS took the time to review our case having been let down by another organisation. Natalie Dolan worked her magic and kept us grounded in an extremely difficult time.
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Posted 8 years ago
We have had a great experience using IAS Liverpool, Natalie has been a great help and always replies promptly. Highly recommended .
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Posted 8 years ago
We came to IAS in Liverpool in great distress following months of fruitless negotiations with the UK Immigration authorities which lead to my American wife of twenty years being asked to leave the country. Within the first few minutes of talking with Natalie Dolan at IAS, I began to believe that something may be possible to end the nightmare we had lived for many months and that my wife could be returned to me in the UK. Natalie's guidance and continual reassurance, but more especially her perseverance, resulted in a very speedy handling of our case and the return of my beloved wife to us in the UK. Thank you all at IAS and especially to Natalie. Roy E
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Posted 8 years ago
Thank you so much for your review!
Posted 8 years ago
They have resolved the immigration matter I had
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Posted 8 years ago
We were very pleased with the service. Natalie Dolan took care of our visa application, advised of where are application was at and everything went smoothly. The price was on the steep side, but I guess most of these services are pretty expensive.
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Posted 8 years ago
John, Thank you for the review of our services, we are really pleased you found our process to be a smooth one. We keep our pricing competitive to the rest of the industry, whilst maintaining top levels of customer service and well trained staff.
Posted 8 years ago
My case advisor was Ms. Natalie Dolan in the Liverpool IAS office. She was very profesional, thorough, helpful, very quick to reply to emails, I can honestly keep going on. Thanks IAS for the great service and for employing great people. Cheers, Ammar Sohaiki
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Posted 8 years ago
We were trying to move my family back from Australia to England and were getting so much conflicting advice from every authority. As soon as we spoke to Natalie Dolan, a huge weight lifted and she stepped us through the process helpfully and informatively. We owe her much thanks.
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Posted 8 years ago
Thank you so much for your review!
Posted 8 years ago
Excellent and quick reply, got money back so we can apply again when husband reaches 18600 threshold in few months.
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Posted 8 years ago
Immigration Advice Service is rated 4.4 based on 1,009 reviews