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Immigration Advice Service Reviews

4.4 Rating 1,001 Reviews
88 %
of reviewers recommend Immigration Advice Service
Company Reviews Metrics Info
4.4
Based on 1,001 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.8 out of 5
Read Immigration Advice Service Reviews
Visit Website

Phone:

020 9411 1966

Email:

info@iasservices.org.uk

Location:

Ashwood House,
Ellen Street,
Oldham
United Kingdom
OL9 6QR

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Martin &
Verified Buyer
“We used IAS Professional Caseworker Natalie Dolan for our fiance visa application. We had two different consults with her in the office to get our casework in order and filed. She was also very avaliable via email for us to consult with her if we had any questions or comments about our application. I felt very safe as an American applying for a British Fiance Visa with her handling our case. She was extremely professional, courteous, and always genuinely nice whenever I had questions. I appreciate all her time, effort, and standards she kept while helping us through the Fiance Visa application process. We were approved on our first attempt at applying and now I reside happily in the UK on my Fiance Visa, we will be using her for our future immigration needs and we look at her as a valuable asset on our immigration journey.”
Helpful Report
Posted 8 years ago
Thank you so much for taking the time out to tell us about your experience with Natalie. We are so pleased you have found our service to be reliable and suitable to your needs.
Posted 8 years ago
Anonymous
Verified Buyer
“This organisation helped with me and my wife immigration case and they offered a very professional and speedy service. Top Quality! I also want million thanks to 'Natalie Dolan' . She is an extraordinary professional and absolute treasure.”
Helpful Report
Posted 8 years ago
Thank you for your review of IAS. Natalie certainly does go the extra mile!
Posted 8 years ago
Mrs B
Verified Buyer
“Very quick thoughtful and friendly service. Advisers are experienced and professional in their giving advise to their clients. They don't claim big promises or paint any rosy picture of their service instead share positive and/or negative examples of immigration decisions by UK immigration authorities. They are responsible however I found the service very expensive.”
Helpful Report
Posted 8 years ago
Mrs Bano, Thank you for taking the time out to write a review about IAS. We are pleased you found the service to be of excellent quality. In terms of pricing, we aim to be competitive, whilst maintaining high standards, and top quality staff.
Posted 8 years ago
Shakil M
Verified Buyer
“Natalie Dolan from IAS Liverpool represented me and I am overwhelmed with the support and hard work and effort she put into winning my case .. She was very professional and made me feel always comfortable and safe in her compitant hands ..”
Helpful Report
Posted 8 years ago
Thank you for your review!
Posted 8 years ago
Richard B
Verified Buyer
“IAS took the time to review our case having been let down by another organisation. Natalie Dolan worked her magic and kept us grounded in an extremely difficult time.”
Helpful Report
Posted 8 years ago
Ms W
Verified Buyer
“We have had a great experience using IAS Liverpool, Natalie has been a great help and always replies promptly. Highly recommended .”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“We came to IAS in Liverpool in great distress following months of fruitless negotiations with the UK Immigration authorities which lead to my American wife of twenty years being asked to leave the country. Within the first few minutes of talking with Natalie Dolan at IAS, I began to believe that something may be possible to end the nightmare we had lived for many months and that my wife could be returned to me in the UK. Natalie's guidance and continual reassurance, but more especially her perseverance, resulted in a very speedy handling of our case and the return of my beloved wife to us in the UK. Thank you all at IAS and especially to Natalie. Roy E”
Helpful Report
Posted 8 years ago
Thank you so much for your review!
Posted 8 years ago
My N
Verified Buyer
“They have resolved the immigration matter I had”
Helpful Report
Posted 8 years ago
John B
Verified Buyer
“We were very pleased with the service. Natalie Dolan took care of our visa application, advised of where are application was at and everything went smoothly. The price was on the steep side, but I guess most of these services are pretty expensive.”
Helpful Report
Posted 8 years ago
John, Thank you for the review of our services, we are really pleased you found our process to be a smooth one. We keep our pricing competitive to the rest of the industry, whilst maintaining top levels of customer service and well trained staff.
Posted 8 years ago
Ammar S
Verified Buyer
“My case advisor was Ms. Natalie Dolan in the Liverpool IAS office. She was very profesional, thorough, helpful, very quick to reply to emails, I can honestly keep going on. Thanks IAS for the great service and for employing great people. Cheers, Ammar Sohaiki”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“We were trying to move my family back from Australia to England and were getting so much conflicting advice from every authority. As soon as we spoke to Natalie Dolan, a huge weight lifted and she stepped us through the process helpfully and informatively. We owe her much thanks.”
Helpful Report
Posted 8 years ago
Thank you so much for your review!
Posted 8 years ago
Ms B
Verified Buyer
“Excellent and quick reply, got money back so we can apply again when husband reaches 18600 threshold in few months.”
Helpful Report
Posted 8 years ago
Ms A
Verified Buyer
“The gentleman I spoke to was ill, he had a cold which he apologised for but was unable to give me the advice I needed, and what he did give me was incorrect. The biggest waste of money I have ever spent. Will not be suggesting you to anybody.”
Helpful Report
Posted 8 years ago
ms agudelo-escavar , All of our advisors are qualified by the OISC and trained to give immigration advice. Please contact me on the number I have Emailed to you so that we can investigate this further.
Posted 8 years ago
Mr H
Verified Buyer
“Natalie Dolan from IAS helped me to put together my FLR application for my wife and was always accessible when I needed her input. Very knowledgeable and very clear - there were so many grey areas that I couldn't clear up any other way and I couldn't have done it without her. Exceptional support and would highly recommend that anyone having to make these complicated applications should employ IAS to help them avoid the many pitfalls and maximise the chances of a successful result.”
Helpful Report
Posted 8 years ago
We are so glad to hear you had such a good service from Natalie. She prides herself on customer excellence as you know. Combined with her experience makes her a perfect partner for complex immigration issues.
Posted 8 years ago
Mr N
Verified Buyer
“I had an experience with IAS which prove a very good top standard services. A very expert accurate solicitor who checked everything step by step. He did not miss any single required document. IAS provided a very comprehensive effective cover letter in which referring to the specific law was dominant. The work was supervised by senior lawyer who had been satisfied before submitting the application. It was a very good start and end experience for me and I recommend IAS to all who need such services.”
Helpful Report
Posted 8 years ago
Thank you for your review!
Posted 8 years ago
Mr S
Verified Buyer
“Posted an inquiry and did not receive any replies, would have expected at least a confirmation of receipt?”
Helpful Report
Posted 8 years ago
Hi Mr Scott, I have checked over our system and cannot seem to find anything for you. I have Emailed you a direct contact number for our offices so you may contact us when you are available next. Many Thanks
Posted 8 years ago
Mr O
Verified Buyer
“I was glad, IAS helped me to win my appeal; but I struggled to get feed back from my case worker especially after the appeal hearing and waiting for the appeal outcome; which took many months. In summary; I expected a periodic feedback on the situation of things ad the waiting perio could be discouraging and lengthy.”
Helpful Report
Posted 8 years ago
Mr Orji, Thank you for your review and we appreciate the feedback regarding more regular updates. The appeal process can be a lengthy one without many changes, but some tweaks to our communications will show you and other customers we are still working hard on your case. We are glad we were able to help with your appeal and that we were successful with our work.
Posted 8 years ago
Mrs B
Verified Buyer
“The solicitor my husband and I worked with, Natalie Dolan, was amazing. She truly seemed to care about our case and was always there to answer our questions and concerns. Even after our case ended, Natalie was still willing to help us while we were going through a tough time. We cannot say enough good things about Natalie.”
Helpful Report
Posted 8 years ago
Mrs Begonia, Thank you so much for your feedback regarding Natalie Dolan. I have Emailed her your comments, and I am sure she will be thrilled to hear how happy you have been with our service to you.
Posted 8 years ago
Mr S
Verified Buyer
“IAS were very efficient friendly and understanding Was a pleasure dealing with this company As”
Helpful Report
Posted 8 years ago
Mr M
Verified Buyer
“I I appreciate”
Helpful Report
Posted 8 years ago
Immigration Advice Service is rated 4.4 based on 1,001 reviews
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