Immigration Advice Service Reviews

Name: Immigration Advice Service
Address: Ashwood House, Ellen Street, Oldham, United Kingdom
Rating: 4.38

4.4 Rating 1,023 Reviews

87 %

of reviewers recommend Immigration Advice Service

Company Reviews

Metrics

Info

4.4

Based on 1,023 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 80%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

Visit Website

Phone:

020 9411 1966

Email:

info@iasservices.org.uk

Location:

Ashwood House,
Ellen Street,
Oldham
United Kingdom
OL9 6QR

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Immigration Advice Service 5 star review on 24th February 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They send emails about illegal immigration protests etc. As someone who has paid thens of thousands of pounds to LEGALLY move to the UK, I think something needs to be done about the ILLEGAL immigration crisis. It seems they are on the side of people smuggling gangs. Using the migrant crisis as a marketing opportunity is gross virtue signalling.”

Helpful Report

Posted 2 years ago

“In short: Untrustworthy, unprofessional, dishonest, incompetent. I paid £1,200 pounds for no services beyond an initial consultation, and in the end they returned £600 and kept the rest with no explanation while simply ignoring all further contact. My story at length: I first had the pleasure of speaking to Miss Kurshida Behum about my case in March of 2021 on the understanding that IASUK is committed to a high standard of customer care services. After some thought I proceeded with retaining your services for the full £1,200 application package. Upon paying this amount communication ground to a halt, and it took a full two weeks for the assignment of a new caseworker, Mr. Ammar Majeed. After a few months of slow developments and the decision to delay my potential application under your own advice with the aim of increasing my chances of success, I was contacted once more by Mr. Majeed to inquire as to my future intentions. In this meeting I was assured that we stood a good chance of getting an application in by the end of April, while I stressed the importance and time sensitive nature of these dates. Mr. Majeed agreed to return to me with further advice on my situation, which he did the following day, in order for us to move on to the next stage. From that day on the 22nd of March, already slow communication ground to a halt. I did not hear from your company until the end of April. I had further communications in June and July before another 2 month gap in communications took place, interrupted solely by a three sentence reply in September assuring me that a case quality worker would get in touch with me. A further month long gap in communication took place afterwards before being contacted by Alexandra Shirtcliffe who was no help whatsoever. In summary, IAS has consistently failed to keep its commitments to its own Clients' Charter. They failed to be assiduous,timely, professional and respectful, in theirapproach to this process. It is clear by their own admission within your extensive documentation on Client Account Procedures that they have repeatedly fallen short and failed to meet their commitments.”

Helpful Report

Posted 2 years ago

“They didn’t give information then I couldn’t get refunds for visa, paid about £1500 for this company. I feel lost so much time and money.So disappointed.”

Helpful Report

Posted 2 years ago

“Total Rip off. I paid GBP100 for nothing. I missed 2 calls, immediately notify IAS less than 3 hours after, there was a confusion of time difference from overseas. Not even a minute of Citizenship advise application. Bad experience.”

Helpful Report

Posted 2 years ago

“No caring, ages to respond. I couldn’t be with my family or my wife while giving birth although all my papers were accurate & it’s been over 16 months+ just to get an appeal then hearing. Finally once I did, my lawyer went on maternity leave which I understand & left my case with some other person that hasn’t contacted me yet & that I do not understand. The hearing was 9 days ago. How professional. The Story still on-going.”

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Posted 2 years ago

“Waste of time , disorganised not professional”

Helpful Report

Posted 2 years ago

“Appaling service Complete rip off The call was rushed They got all the facts wrong, including my sister's name Then suggested marriage is the ONLY option (at no point did she mention that's what she wanted as they've only been dating for 2 months) It's been 2 months and we're still waiting for a refund Stay away from this company!!!”

Helpful Report

Posted 2 years ago

“My wife call this agency’s Ireland number to apply for het Irish passport. They took 200 euro for solicitors advice. Next day the solicitor call online and talk 2-3 minutes. She say upload new immigration form and apply by yourself. And she and agency told they will send the required form to apply, they never did. Please don’t call this agency for any help kindly get the information from immigration site .”

Helpful Report

Posted 2 years ago

“Beware of this agency!!! I was totally scammed into this phone call. Anything they tell you you can find online through a quick Google search. Please don’t waste your time or money.”

Helpful Report

Posted 2 years ago

“I had very good experience with my advisor who gave me the accurate answer to my questions That answer lead me to successful result. His name is Mr Peter. THANk YOU”

Helpful Report

Posted 2 years ago

“Called to inquire about dual citizenship and was chiseled out of $200 for an "advisor call" under the auspices that they have a 98% success rate. The advisors were late to the call and glibly explained that I was not eligible - even though I outlined my criteria for eligibility during my initial call. Total rip-off.”

Helpful Report

Posted 2 years ago

“Payed 150 for 10 mins and not worth it”

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Posted 2 years ago

“Unfortunately, it doesn't worth it. Paid 150£ for 25 minutes consultation, I was asked to provide more information, which I sent by email, then that's it! I've never heard back from them.”

Helpful Report

Posted 2 years ago

“This is an absolute scam! PLEASE DO NOT USE THEIR SERVICE and save your money and your mental health. I paid 200 EUR for an emergency consultation for a Schengen visa. The lawyer didn't have any sound information for me, just answered one question and said all my other questions are for another session for which i need to pay for again. I told them from the beginning what I wanted to know about and they assured me I can get all the info I need. Once i paid them the money they gave me absolutely useless information and no help! When i asked for a refund they said the questions you asked were for another service. When all the questions were about how to get a 1 year schengen visa. If they had such a problme with my questions why did they say before they took my money that we cna answer ALL schenge related questions. I feel so upset and annoyed that in this country immigrants already have it hard and then these scammers sit there and use their vulnerability and desperation to gain some more money. I hope someone shuts them down or they start paying recompense for their uselessness and their fake scam lawyers.”

Helpful Report

Posted 2 years ago

“I had paid consultation with Mr Irfan Waleed. Highly disappointed . Not recommended.”

Helpful Report

Posted 2 years ago

“This organization don't any have good thing for u about i paid 300 pounds for emergency consultation, i received poor consultation and poor reception. i deeply regrated to choose them. people should be careful.”

Helpful Report

Posted 2 years ago

“I get the impression they are a scam organization, not very knowledgeable and terrible service. It took me numerous attempts to get through to the immigration person who still had to hear my story yet again. I will not be paying money to people I do not trust. They asked me if I was living in, wait for it...southern Ireland? There is no official southern Ireland, it is Ireland. It is not NI it is just Ireland. I do not like the reviews and so will not be contacting them again. There does not seem to be any recent good reviews. Oh, and by the way, I tried live chat, email and telephone. The website doesn't seem to be a genuine one either.”

Helpful Report

Posted 2 years ago

“I went to ias because I foolishly thought I could trust them. We arrange a paid call for £160 and got 15 minutes and bad advice. Other solicitors give you 15 minutes at no cost. The so called solicitor we spoke too had no idea and kept having to Google things. Then still got it wrong if we had listened to he my partner would have left the country leaving me and our 3 year old son for at least 8 months. Luckily an intervention by a friend made us look at another route which is working. I asked for my money back and they said by email it would take upto 28 days it has now been 31days. Absolute conmen and women. Please do not trust I beg you their are better solicitors out there”

Helpful Report

Posted 2 years ago

“Really horrible service. I was trying to put no stars but that was not possible unfortunately. Charged me 150 GBP and call lasted about 7 minutes...6 minutes was just confirming my information and 1 minute of just telling me my only option is marriage. No other potential options were explored and no plans given for what I could do in the upcoming years. What an absolute waste. The person helping me Dorota seemed to have to pause and look in her notes on what I could maybe do so I told her that she is wasting my time and ended the call. Then Alexandra emailed me afterwards saying that proper advice was given and no refund will be awarded. I am not sure if their previous reviews are fake but avoid these people at all costs.”

Helpful Report

Posted 2 years ago

“After a good initial consultation and setup, I was sent a long list of information to collect. I paid the fee and started sending the information through. Unfortunately that's when IAS became unresponsive. It's now been several months and I've either received holding replies 'I will answer tomorrow' or nothing at all. I just a refund now. I feel like I've been scammed. Especially since it is impossible to leave a review on their website! They've linked another 'reviews' site to keep a good rating.”

Helpful Report

Posted 3 years ago

Immigration Advice Service is rated 4.4 based on 1,023 reviews