Immigration Advice Service Reviews

Name: Immigration Advice Service
Address: Ashwood House, Ellen Street, Oldham, United Kingdom
Rating: 4.38

4.4 Rating 1,023 Reviews

87 %

of reviewers recommend Immigration Advice Service

Company Reviews

Metrics

Info

4.4

Based on 1,023 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 80%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

Visit Website

Phone:

020 9411 1966

Email:

info@iasservices.org.uk

Location:

Ashwood House,
Ellen Street,
Oldham
United Kingdom
OL9 6QR

Write Your review

Tell us how Immigration Advice Service made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Immigration Advice Service 5 star review on 24th February 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“VERY UNHELPFUL! WASTE OF MONEY! If I had the option of giving no stars I would, not even worth 1 star. They will offer you a service, make you pay and not provide you the service they offered. Very unprofessional and a waste of time and money!”

Helpful Report

Posted 8 months ago

“This seems to be a dip off don’t pay any money it’s a scam preying on vulnerable people”

Helpful Report

Posted 8 months ago

“Price was too high for the service provided paid £200 for 30minutes with advisor who told me what I could've found myself by googling. Advisor was also not friendly and almost felt like she didnt want to be there...”

Helpful Report

Posted 9 months ago

“How we can trust”

Helpful Report

Posted 9 months ago

“the company is running one big fraud, they are scamming you for money with the promise that they will take care of your dispute and will assist you step by step in resolving your case, as soon as they receive the transfer, contact with the company ends, and when you call, they explain the procedures and the like dragging out time and doing nothing. I tried to do something about my case for 3 months and they kept having other problems, so I gave up and for the next 3 months I haven't been able to ask for a refund.”

Helpful Report

Posted 10 months ago

“I requested an initial meeting with IAS in August due to a complex immigration application for my Thai wife to join me in the UK. We had already gone many routes but felt it almost impossible due to financial requirements. During our meeting I included my family and we discussed with Charlene philips, she indicated there was special circumstances in which we could apply. This gave us hope and she wrote out an action plan for my family to be able to sponsor in time for the baby to come to UK. This one a one of meeting and persuaded us to go for their service as it sounded hopeful! Even in time for Christmas. As soon as I paid for the immigration service we had a new advisor which completely swapped what was said. She stated it could not be done through sponsorship and had to be held in the account for 6 months. She advised heavily against the plan that we were sold on and said to go normal route. (Which is impossible due to the birth of our child being less than 6 months) Several months later I have requested a subject access request in this matter however they supplied everything except the initial meeting which was my reasoning for SAR. I am still waiting for a full SAR to be provided. Very disappointed that this can be done by what is a legal agency. I hope they can clean up their act and provide the correct service and documents. This has caused so many complications and heart ache to trust a company and be left in this situation. Whilst they know we can't afford the financial requirements they still took 650 pounds of our money.”

Helpful Report

Posted 11 months ago

“She was 20 minutes late to the call and didn't tell us she was running late. I paid over $200.00 for a short meeting. Our meeting was cut short because she was running late to her next one. She never really answered my emails. I had to send her multiple follow ups. The only time they reached back out to me, (called me three times) was to send the payment, but none of my questions were answered first. Thats when I thought it was a huge red flag, so I looked online at the company and the reviews were not good on reddit and other websites were 1 star telling not to book with this company and a huge waste of money.”

Helpful Report

Posted 11 months ago

“I’d recommend you stay away. I was told it would take around 6 months to get a Portuguese residency visa, we are 8 months in and it is months away. They were difficult to deal with, would never answer the question you asked and slow whilst applying for the visa. Since then they havent once chased the government and now say the delay is 15 months. They work with a developer called Mercan, their sister company about whom I have nothing positive. Find another company to work with.”

Helpful Report

Posted 11 months ago

“I had a call with their lawyer in February, and received a written summary of that call. I had follow up questions related to her call summary - AND EMAILED HER 3 TIMES - and NEVER HEARD BACK. IAS is a FRAUD. A complete waste of $$$. I want a refund.”

Helpful Report

Posted 11 months ago

“No such thing as free visa for Filipino. It is a false information that mislead for its citizens .”

Helpful Report

Posted 1 year ago

“Been in Ireland over a month now. Sounded so easy to get set up over here. I have been waiting over a month and still waiting to get my visa activated. Been waiting over a month for my bank card to arrive. Haven’t received a appointment for a pps number. If I new it were this hard to get set up I wouldn’t have bothered”

Helpful Report

Posted 1 year ago

“We had an appointment that cost us £250 with an advisor re emigrating from the UK to Canada. Absolute waste of time and it was clear that the person simply could not wait to get off the call. Waste of time.”

Helpful Report

Posted 1 year ago

“The service we received from IAS was extremely poor. Our candidates were unable to leave the Phillipines because IAS did not notify us or the candidates of the exit requirements. When we complained about their service IAS told us they had completed the UK Immigration section correctly and this was their only responsibility. Be very careful when using this company because our experience showed they had no knowledge of the exit requirements for another country. Not very helpful when you are expecting staff to arrive and they cant leave their country of residence.”

Helpful Report

Posted 1 year ago

“I was misled by the positive comments on Trustpilot into purchasing an hour consultation. The information provided by the so-called lawyer was incorrect. He claimed I could apply for a first British child passport born overseas using the priority service in the UK, which is simply inaccurate. I later learned that I have to apply outside the UK, and the priority service is not available for this process. They promised to respond to any follow-up emails within 48 hours after the consultation session. I sent them my questions, but they have yet to get back to me after more than two days. The entire company is a scam. I will take legal action against the company as they failed to provide the service they promised, and their information was misleading. They charged me 150GBP for providing low quality work. I am sure all these positive comments are fake and are just there to deceive poor customers.”

Helpful Report

Posted 1 year ago

“DO NOT USE THIS SERVICE! I had to contact another lawyer to resolve my case because after paying £300 the lawyer stopped being interested in the case and NEVER contacted me! I've already asked for a refund more than 5 times and they ignore it! DO NOT USE THIS SERVICE IT IS FRAUD!!!!”

Helpful Report

Posted 1 year ago

“Shazia had a very judgemental approach towards my case, the whole time i felt very judged and she ddnt give me the chance to explain anything. She kept referring to my ex partner as “your husband” despite me explaining otherwise, and i kept asking what my options are but she just focused on her own line of the conversation. I was even crying after the call due to the way she talked to me, she even questioned my “iq and level on understanding” at some point in the call though not directly. I was really taken back by her service and it triggered my anxiety.”

Helpful Report

Posted 1 year ago

“I booked a consultation call with Matheo Di Battista (one of IAS UK immigration case workers) and it wasn't useful at all. Simply it was a waste of my time and money, never again! When i scheduled this call through client service (Ogesh), i genuinely asked if i can ask application specific questions during the consultation call as i am in the process of completing my application online, and they said that is all fine. With Matheo on the call i wasn't able to ask any specific application question as he referred to another service which will cost me 3 times more and he only gave generic answers that i already know about. The service wasn't at all what i originally expected. The only query that I had about visa route and type on the IHS application, Matheo wasn't even able to answer it as he gave answers that doesn't even exist on the IHS website. When i offered to share my screen on the teams call so he see that what he is saying doesn't exist on the website options, he again referred to another service of IAS UK. Very incompetent and that's not a service i would expect from IAS UK. Don't waste your money unless you are after high-level generic answers from the consultation call which costed me £200 an hour. I wrote to client service (Ogesh) explaining the situation and obviously no reply!”

Helpful Report

Posted 1 year ago

“Marie Nguekam. She was a great help. Thanks so much.”

Helpful Report

Posted 1 year ago

“Don't waste your time: First of all I arranged an appointment with the advisor and paid advance for booking for my visa application unfortunately I have to cancel my appointment immediately after I made a payment. They decided to deduct £30 from my paid fees even I cancelled my appointment within an hour or so, they said I will receive the rest of the money within 14 days, I called on 15th day to ask my refund the person was rude and said it is 13th day so I have to wait for 1 more day and will receive my refund by tomorrow, I didn't know they wouldn't count weekend. Now after 19 days I am still waiting for my refund, this is ridiculous. They wouldn't even think once to deduct the admin charges and will make their client wait for refund and keep them chase. Also, the advisor whom my appointment was booked clearly mentioned in their email that the appointment was only booked to understand my case so that means I have to be prepare to pay more again for an advise which I was not sure how long normally it will take and how much more money I have to pay. They will make you fool if you do not see how many people were already were fooled in the past by reviewing their experiences. Better check the reviews before you register or book an appointment. Hoping to receive my refund soon.”

Helpful Report

Posted 1 year ago

“Such a big lie. Our f3 case petition date was July 2009. But we are still waiting for interview appointment. Our priority date hasn't been updated in visa bulletin yet. So it would definitely take lot more than 10 years”

Helpful Report

Posted 1 year ago

Immigration Advice Service is rated 4.4 based on 1,023 reviews